I would apply some thermal paste to the p4 heatspreader using a single edge razor blade or credit card. Less is better. Cover the surface with the thinnest possible layer. The $2 radio shack white paste works ok. Leave any thermal pad residue alone for warranty purposes. Read your owner's manual or the instructions that came with the heatsink to remove it. You have to unlock the 2 levers first, then use a regular screwdriver to separate the fan assembly from the motherboard bracket, one corner at a time, until all 4 are loose, and you can lift the heatsink off the cpu. Then move the lever that locks the cpu until it's straight up, and lift off the cpu. Be careful not to bend the cpu pins. To reinstall the heatsink, you have to engage all 4 corners of the fan assembly one at a time to the motherboard bracket, then move the 2 levers at the same time to lock it down.