Audio Driver Hardware problems.

My name is Ronnie, I have a pair of iPhone 5 earphones and when I plug them into my Toshiba Satellite, my laptop wont let me have the option to choose the earphones. Instead of having the audio playing through my earphones it plays out of not only the speakers but also the earphones. I did try a variety of different earphones but nothing worked. I tried to call Toshiba support but I would be charged for the call.

Please someone help me with this issue.
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More about audio driver hardware problems
  1. Try looking at the your audio control panel. Try looking if the "popup when device's plug in" enable or not.
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