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Microsoft word wont work it wont bring up the icons

Last response: in Laptops & Notebooks
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April 18, 2010 9:17:10 PM

Hello,
For the past month or so my microsoft word will not work, it opens the white page up but wont bring any icons up such as file,edit, or any of the tool bars it then says "not responding". We have tried un-installing wind and re-installing and that doesnt seemed to have worked, we have an anti virus system on our laptop so we know we dont have any viruses. Please could anyone help?!

April 18, 2010 10:02:43 PM

1. What OS?

2. What Office version?

Quote:
We have tried un-installing wind and re-installing and that doesnt seemed to have worked

3. Did you do a fresh Windows install or a repair install?
April 18, 2010 10:19:19 PM

what is OS?
and we have office 2000, we did a fresh windows install completely took it off the laptop and then re-installed it!!
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April 18, 2010 10:41:21 PM

it has worked now =D
April 19, 2010 7:58:43 AM

OS means operating system, like XP, Vista, Win 7, etc.

Glad it works, but a fresh install of Office might have worked too.
!