Sign in with
Sign up | Sign in
Your question
Solved

Explorer restart problem

Last response: in Windows 7
Share
November 19, 2012 2:36:32 PM

whenever i click on the desktop,there appears windows explorer not responding,and after that the windows explorer restarts.
there is no other problem,everything else is working pretty fine.
what should i do?
a b $ Windows 7
November 19, 2012 3:52:43 PM

That is definitely odd, have you scanned your computer for any malware? When did you notice this problem begin?
m
0
l
November 19, 2012 5:10:58 PM

Did you install any other programs around the same time this started happening?
m
0
l
Related resources
a b $ Windows 7
November 19, 2012 6:06:45 PM

Hi :) 

Bring up a CMD window with administrator rights and type in the following...

SFC /SCANNOW

Then press enter, it will check the integrity of your windows files and may ask for your windows disc if it finds any bad files...

P.S there is a SPACE between the C and the /

All the best Brett :) 
m
0
l
November 20, 2012 2:27:00 PM

i am using avast and the scan resulted some viruses :
1.java:siggen-A[trj]
2.java:agent-BBQ[trj]
3.java:agent-BWE[Trj]
4.win32:malware-gen
5.pup:win32:p up-gen[pup]
6.wma:wimad[drp]
when i tried to delete or repair these viruses it showed
error:the system can't find the file specified

i had installed bluestack app player and mega codec pack 9.4(it came with the files of the movie" on the road".and it showed i needed to install it to play the movie).

this is all i remember.....

now the icons on the desktop are also gone....

m
0
l
November 20, 2012 2:41:15 PM

i am using avast and the scan resulted some viruses :
1.java:siggen-A[trj]
2.java:agent-BBQ[trj]
3.java:agent-BWE[Trj]
4.win32:malware-gen
5.pup:win32:p up-gen[pup]
6.wma:wimad[drp]
when i tried to delete or repair these viruses it showed
error:the system can't find the file specified

i had installed bluestack app player and mega codec pack 9.4(it came with the files of the movie" on the road".and it showed i needed to install it to play the movie).

this is all i remember.....

now the icons on the desktop are also gone....
m
0
l
November 20, 2012 3:04:37 PM

it shows that there is no integrity voilations
m
0
l
November 20, 2012 3:48:58 PM

also i had installed madia player classic home cinema....
m
0
l
a b $ Windows 7
November 20, 2012 4:00:55 PM

Stop spamming your thread, it will typically yield less help towards your problem.
m
0
l
November 20, 2012 5:37:42 PM

The first step I would take is to uninstall those programs you installed around the same time you started having this problem to see if one of them is the cause.
m
0
l
November 21, 2012 10:20:47 AM

i have uninstalled all the programs i installed at that time,but the problem still persists.
m
0
l

Best solution

November 23, 2012 1:05:57 PM

If you can't correct it with anti-malware/virus programs and Windows can't repair it, you may have to do a fresh install of Windows after backing up your files.
Share
January 11, 2013 4:53:18 PM

Best answer selected by mak3777.
m
0
l
January 11, 2013 4:57:08 PM

i really couldn't find any other way of fixing than reinstalling fresh windows...
so i am reinstalling fresh windows and hope that it ends.
thanks for trying to help me.
m
0
l
January 14, 2013 8:11:51 PM

Best of luck!
m
0
l
!