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Explorer restart problem

Last response: in Windows 7
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November 19, 2012 2:36:32 PM

whenever i click on the desktop,there appears windows explorer not responding,and after that the windows explorer restarts.
there is no other problem,everything else is working pretty fine.
what should i do?
a b $ Windows 7
November 19, 2012 3:52:43 PM

That is definitely odd, have you scanned your computer for any malware? When did you notice this problem begin?
November 19, 2012 5:10:58 PM

Did you install any other programs around the same time this started happening?
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a b $ Windows 7
November 19, 2012 6:06:45 PM

Hi :) 

Bring up a CMD window with administrator rights and type in the following...

SFC /SCANNOW

Then press enter, it will check the integrity of your windows files and may ask for your windows disc if it finds any bad files...

P.S there is a SPACE between the C and the /

All the best Brett :) 
November 20, 2012 2:27:00 PM

i am using avast and the scan resulted some viruses :
1.java:siggen-A[trj]
2.java:agent-BBQ[trj]
3.java:agent-BWE[Trj]
4.win32:malware-gen
5.pup:win32:p up-gen[pup]
6.wma:wimad[drp]
when i tried to delete or repair these viruses it showed
error:the system can't find the file specified

i had installed bluestack app player and mega codec pack 9.4(it came with the files of the movie" on the road".and it showed i needed to install it to play the movie).

this is all i remember.....

now the icons on the desktop are also gone....

November 20, 2012 2:41:15 PM

i am using avast and the scan resulted some viruses :
1.java:siggen-A[trj]
2.java:agent-BBQ[trj]
3.java:agent-BWE[Trj]
4.win32:malware-gen
5.pup:win32:p up-gen[pup]
6.wma:wimad[drp]
when i tried to delete or repair these viruses it showed
error:the system can't find the file specified

i had installed bluestack app player and mega codec pack 9.4(it came with the files of the movie" on the road".and it showed i needed to install it to play the movie).

this is all i remember.....

now the icons on the desktop are also gone....
November 20, 2012 3:04:37 PM

it shows that there is no integrity voilations
November 20, 2012 3:48:58 PM

also i had installed madia player classic home cinema....
a b $ Windows 7
November 20, 2012 4:00:55 PM

Stop spamming your thread, it will typically yield less help towards your problem.
November 20, 2012 5:37:42 PM

The first step I would take is to uninstall those programs you installed around the same time you started having this problem to see if one of them is the cause.
November 21, 2012 10:20:47 AM

i have uninstalled all the programs i installed at that time,but the problem still persists.

Best solution

November 23, 2012 1:05:57 PM
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If you can't correct it with anti-malware/virus programs and Windows can't repair it, you may have to do a fresh install of Windows after backing up your files.
January 11, 2013 4:53:18 PM

Best answer selected by mak3777.
January 11, 2013 4:57:08 PM

i really couldn't find any other way of fixing than reinstalling fresh windows...
so i am reinstalling fresh windows and hope that it ends.
thanks for trying to help me.
January 14, 2013 8:11:51 PM

Best of luck!
!