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White spots fixed! By mitsu for $200! Had no warranty!

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  • HDTV
  • Home Theatre
Last response: in Home Theatre
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January 4, 2013 9:23:25 PM

Hello,
We had the white dot problem. We called mitsu's 800.332.2119#. They covered ALL but $200. As soon we got off the phone with them, the local authorized service company called, came out immediately and fixed the set- in about one hour! I gladly wrote the check and am very impressed with Mitsu's service. By the way, we do not have any coverage on the set. Do yourself a favor and call Mitsubishi's service.

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March 25, 2014 10:07:29 PM

Want to thank Mrbigmoneygrip for this post. You were right on with your fix. After reading your post, I called the 800 number and Mitsu did just as they did for you. TV was repaired today by a local tech for the $200 tech fee and the part was supplied by Mitsu. Thanks so much for posting your experience.

Bob Findling
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May 27, 2014 10:56:14 AM

For what it's worth I have the white dot problem. I called Mitsubishi and they offered to replace the chip for $200 plus tax. They said it would be up to a week while they shipped the part to the local authorized service center.
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