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BSOD on PC Shutdown

Last response: in Windows 7
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November 20, 2012 7:18:07 AM

Hello,

Today i got a problem when i tryed Shut down my pc. I've shutdown my pc normaly, it worked normal. It still does but i cant shut it off without BSOD. Windows recovery shutdown solution window says this:

Files that help describe the problem:
C:\Windows\Minidump\112012-33212-01.dmp
C:\Windows\Temp\WER-38766-0.sysdata.xml

Can anyone help me?

If i need to take a picture of my BSOD yust tell me, i'll do it.

More about : bsod shutdown

a b $ Windows 7
November 20, 2012 7:41:50 AM

Since windows was able to create a dump file you should provide that information as it will give some possible clues to what's going on.
November 20, 2012 8:59:28 AM

how can i open this.dmp file?
Related resources
a b $ Windows 7
November 20, 2012 12:41:39 PM

Here is your bug check data.

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800a3b7b30, Terminating object
Arg3: fffffa800a3b7e10, Process image file name
Arg4: fffff8000338c460, Explanatory message (ascii)

Debugging Details:
------------------

----- ETW minidump data unavailable-----

KERNEL_LOG_FAILING_PROCESS: (null)

PROCESS_OBJECT: fffffa800a3b7b30

IMAGE_NAME: explorer.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MODULE_NAME: explorer

FAULTING_MODULE: 0000000000000000

PROCESS_NAME: csrss.exe

BUGCHECK_STR: 0xF4_csrss.exe

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff80003414822 to fffff8000308cfc0

STACK_TEXT:
fffff880`08f6c9c8 fffff800`03414822 : 00000000`000000f4 00000000`00000003 fffffa80`0a3b7b30 fffffa80`0a3b7e10 : nt!KeBugCheckEx
fffff880`08f6c9d0 fffff800`033c0e0b : ffffffff`ffffffff fffffa80`09d5c060 fffffa80`0a3b7b30 fffffa80`06db3300 : nt!PspCatchCriticalBreak+0x92
fffff880`08f6ca10 fffff800`0333ff04 : ffffffff`ffffffff 00000000`00000001 fffffa80`0a3b7b30 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x176e6
fffff880`08f6ca60 fffff800`0308c253 : fffffa80`0a3b7b30 fffff880`40010004 fffffa80`09d5c060 fffffa80`089cd570 : nt!NtTerminateProcess+0xf4
fffff880`08f6cae0 00000000`76d115da : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`035ff7b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76d115da


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: X64_0xF4_csrss.exe_IMAGE_explorer.exe

BUCKET_ID: X64_0xF4_csrss.exe_IMAGE_explorer.exe

Followup: MachineOwner


Are you over clocking your system? If so I would suggest lowering the clock speed back to normal and see if you still have the problem.
November 20, 2012 3:56:17 PM

no, i'm not owerclocking the system, i havent touch anything in the setup either
a b $ Windows 7
November 20, 2012 9:29:33 PM

Well given the information provided by the dump and not knowing exactly all that you have running at the time of the crashes my guess is that it's a driver. I would suggest going to msconfig and disable some of the items that load on windows on start up.
!