BSOD on PC Shutdown


Today i got a problem when i tryed Shut down my pc. I've shutdown my pc normaly, it worked normal. It still does but i cant shut it off without BSOD. Windows recovery shutdown solution window says this:

Files that help describe the problem:

Can anyone help me?

If i need to take a picture of my BSOD yust tell me, i'll do it.
6 answers Last reply Best Answer
More about bsod shutdown
  1. Since windows was able to create a dump file you should provide that information as it will give some possible clues to what's going on.
  2. how can i open this.dmp file?
  3. Ok so i found a program for viewing BSODs in my Minidump, and i found lots of dlls.

    What do do now?

    Heres the link to my .dmp file
  4. Here is your bug check data.

    A process or thread crucial to system operation has unexpectedly exited or been
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arg1: 0000000000000003, Process
    Arg2: fffffa800a3b7b30, Terminating object
    Arg3: fffffa800a3b7e10, Process image file name
    Arg4: fffff8000338c460, Explanatory message (ascii)

    Debugging Details:

    ----- ETW minidump data unavailable-----


    PROCESS_OBJECT: fffffa800a3b7b30

    IMAGE_NAME: explorer.exe


    MODULE_NAME: explorer

    FAULTING_MODULE: 0000000000000000

    PROCESS_NAME: csrss.exe

    BUGCHECK_STR: 0xF4_csrss.exe




    LAST_CONTROL_TRANSFER: from fffff80003414822 to fffff8000308cfc0

    fffff880`08f6c9c8 fffff800`03414822 : 00000000`000000f4 00000000`00000003 fffffa80`0a3b7b30 fffffa80`0a3b7e10 : nt!KeBugCheckEx
    fffff880`08f6c9d0 fffff800`033c0e0b : ffffffff`ffffffff fffffa80`09d5c060 fffffa80`0a3b7b30 fffffa80`06db3300 : nt!PspCatchCriticalBreak+0x92
    fffff880`08f6ca10 fffff800`0333ff04 : ffffffff`ffffffff 00000000`00000001 fffffa80`0a3b7b30 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x176e6
    fffff880`08f6ca60 fffff800`0308c253 : fffffa80`0a3b7b30 fffff880`40010004 fffffa80`09d5c060 fffffa80`089cd570 : nt!NtTerminateProcess+0xf4
    fffff880`08f6cae0 00000000`76d115da : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`035ff7b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76d115da


    FOLLOWUP_NAME: MachineOwner

    FAILURE_BUCKET_ID: X64_0xF4_csrss.exe_IMAGE_explorer.exe

    BUCKET_ID: X64_0xF4_csrss.exe_IMAGE_explorer.exe

    Followup: MachineOwner

    Are you over clocking your system? If so I would suggest lowering the clock speed back to normal and see if you still have the problem.
  5. no, i'm not owerclocking the system, i havent touch anything in the setup either
  6. Best answer
    Well given the information provided by the dump and not knowing exactly all that you have running at the time of the crashes my guess is that it's a driver. I would suggest going to msconfig and disable some of the items that load on windows on start up.
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