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Reformat HD & reinstall OS

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September 7, 2005 2:23:04 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

I am having a challenge reformatting the HD for a clean re-install of Win.
XP Home SP2. I placed the Win. XP SP2 cd in the drive and booted up the
system. Screen 1 came up (Windows Setup) & I pressed enter. Screen 2 came up
and all the various items loaded ok. Before screen 3 came up the system had
total shutdown with all loss of power-it crashed.
Upon reboot a black screen came up with this information. Select operating
system to start. (1) Win. XP Home Edition or (2) MS Win. XP setup. Selecting
option (2) MS Win. XP setup brings up a black screen with this message on it.
"Windows could not start because the following file is missing or corrupt:
<windows root>\system 32\ hal.dll.
Please re-install a copy of the above file.
Can you please advise on how to do this so I can reformat and re-install
the OS.
--
72 years young & new PC user-ignorent however I am trying to learn. Never
stop learning new things as it keeps one young.

More about : reformat reinstall

September 7, 2005 2:36:06 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hello XYZ,

Go to the following site they have a list of screen shots for installing
Windows (clean)

http://www.winsupersite.com/showcase/windowsxp_sg_clean...



--
gRp

gRp at t k s o l dot c o m




"XYZ" wrote:

> I am having a challenge reformatting the HD for a clean re-install of Win.
> XP Home SP2. I placed the Win. XP SP2 cd in the drive and booted up the
> system. Screen 1 came up (Windows Setup) & I pressed enter. Screen 2 came up
> and all the various items loaded ok. Before screen 3 came up the system had
> total shutdown with all loss of power-it crashed.
> Upon reboot a black screen came up with this information. Select operating
> system to start. (1) Win. XP Home Edition or (2) MS Win. XP setup. Selecting
> option (2) MS Win. XP setup brings up a black screen with this message on it.
> "Windows could not start because the following file is missing or corrupt:
> <windows root>\system 32\ hal.dll.
> Please re-install a copy of the above file.
> Can you please advise on how to do this so I can reformat and re-install
> the OS.
> --
> 72 years young & new PC user-ignorent however I am trying to learn. Never
> stop learning new things as it keeps one young.
September 7, 2005 5:05:03 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Thank you for your reply. The site you mentioned is a very good one-In fact
that is where I started from-printing the instructions to follow. However I
cannot get past the second step in the reformatting process due to this
missing file challange & shutdown situation. I need to get it corrected
first. Hopefully someone can help me with this.
--
72 years young & new PC user-ignorent however I am trying to learn. Never
stop learning new things as it keeps one young.


"Garyp" wrote:

> Hello XYZ,
>
> Go to the following site they have a list of screen shots for installing
> Windows (clean)
>
> http://www.winsupersite.com/showcase/windowsxp_sg_clean...
>
>
>
> --
> gRp
>
> gRp at t k s o l dot c o m
>
>
>
>
> "XYZ" wrote:
>
> > I am having a challenge reformatting the HD for a clean re-install of Win.
> > XP Home SP2. I placed the Win. XP SP2 cd in the drive and booted up the
> > system. Screen 1 came up (Windows Setup) & I pressed enter. Screen 2 came up
> > and all the various items loaded ok. Before screen 3 came up the system had
> > total shutdown with all loss of power-it crashed.
> > Upon reboot a black screen came up with this information. Select operating
> > system to start. (1) Win. XP Home Edition or (2) MS Win. XP setup. Selecting
> > option (2) MS Win. XP setup brings up a black screen with this message on it.
> > "Windows could not start because the following file is missing or corrupt:
> > <windows root>\system 32\ hal.dll.
> > Please re-install a copy of the above file.
> > Can you please advise on how to do this so I can reformat and re-install
> > the OS.
> > --
> > 72 years young & new PC user-ignorent however I am trying to learn. Never
> > stop learning new things as it keeps one young.
Related resources
September 8, 2005 4:02:12 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

I will be glad to help you.

Can you tell me more about your system so I can lookup some information so
that I will know how to approach this for you.


--
Thank you,
Gp

Grp at t k s o l dot c o m




"XYZ" wrote:

> Thank you for your reply. The site you mentioned is a very good one-In fact
> that is where I started from-printing the instructions to follow. However I
> cannot get past the second step in the reformatting process due to this
> missing file challange & shutdown situation. I need to get it corrected
> first. Hopefully someone can help me with this.
> --
> 72 years young & new PC user-ignorent however I am trying to learn. Never
> stop learning new things as it keeps one young.
>
>
> "Garyp" wrote:
>
> > Hello XYZ,
> >
> > Go to the following site they have a list of screen shots for installing
> > Windows (clean)
> >
> > http://www.winsupersite.com/showcase/windowsxp_sg_clean...
> >
> >
> >
> > --
> > gRp
> >
> > gRp at t k s o l dot c o m
> >
> >
> >
> >
> > "XYZ" wrote:
> >
> > > I am having a challenge reformatting the HD for a clean re-install of Win.
> > > XP Home SP2. I placed the Win. XP SP2 cd in the drive and booted up the
> > > system. Screen 1 came up (Windows Setup) & I pressed enter. Screen 2 came up
> > > and all the various items loaded ok. Before screen 3 came up the system had
> > > total shutdown with all loss of power-it crashed.
> > > Upon reboot a black screen came up with this information. Select operating
> > > system to start. (1) Win. XP Home Edition or (2) MS Win. XP setup. Selecting
> > > option (2) MS Win. XP setup brings up a black screen with this message on it.
> > > "Windows could not start because the following file is missing or corrupt:
> > > <windows root>\system 32\ hal.dll.
> > > Please re-install a copy of the above file.
> > > Can you please advise on how to do this so I can reformat and re-install
> > > the OS.
> > > --
> > > 72 years young & new PC user-ignorent however I am trying to learn. Never
> > > stop learning new things as it keeps one young.
September 8, 2005 8:23:48 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

>> > "XYZ" wrote:
>> >
>> > > I am having a challenge reformatting the HD for a clean re-install
>> > > of Win.
>> > > XP Home SP2. I placed the Win. XP SP2 cd in the drive and booted up
>> > > the
>> > > system. Screen 1 came up (Windows Setup) & I pressed enter. Screen 2
>> > > came up
>> > > and all the various items loaded ok. Before screen 3 came up the
>> > > system had
>> > > total shutdown with all loss of power-it crashed.
>> > > Upon reboot a black screen came up with this information. Select
>> > > operating
>> > > system to start. (1) Win. XP Home Edition or (2) MS Win. XP setup.
>> > > Selecting
>> > > option (2) MS Win. XP setup brings up a black screen with this
>> > > message on it.
>> > > "Windows could not start because the following file is missing or
>> > > corrupt:
>> > > <windows root>\system 32\ hal.dll.
>> > > Please re-install a copy of the above file.
>> > > Can you please advise on how to do this so I can reformat and
>> > > re-install
>> > > the OS.
>> > > --
>> > > 72 years young & new PC user-ignorent however I am trying to learn.
>> > > Never
>> > > stop learning new things as it keeps one young.
>
> Grp at t k s o l dot c o m


>> "Garyp" wrote:
>>
>> > Hello XYZ,
>> >
>> > Go to the following site they have a list of screen shots for
>> > installing
>> > Windows (clean)
>> >
>> > http://www.winsupersite.com/showcase/windowsxp_sg_clean...
>> > gRp
>> >
>> > gRp at t k s o l dot c o m



> "XYZ" wrote:
>
>> Thank you for your reply. The site you mentioned is a very good one-In
>> fact
>> that is where I started from-printing the instructions to follow. However
>> I
>> cannot get past the second step in the reformatting process due to this
>> missing file challange & shutdown situation. I need to get it corrected
>> first. Hopefully someone can help me with this.
>> --
>> 72 years young & new PC user-ignorent however I am trying to learn. Never
>> stop learning new things as it keeps one young.


"Garyp" <Garyp@discussions.microsoft.com> wrote in message
news:EDAA582F-02A0-4588-BA32-05F01DFA76AE@microsoft.com...
>I will be glad to help you.
>
> Can you tell me more about your system so I can lookup some information so
> that I will know how to approach this for you.
> --
> Thank you,
> Gp


XYZ
The problem you're experiencing may go beyond merely reinstalling the OS.
From your description of the problem, it sounds like it may be a hardware
problem, possibly a failing (or failed) HD. One of the first things you
should do at this stage is to download a diagnostic utility from the
manufacturer of your HD. Virtually every manuf. provides this type of
utility which will (usually) tell you whether your HD is defective.

I think you also mentioned that the computer's power shuts down shortly
after you power up. This might also indicate a failing power supply.
Unfortunately the only definitive way to tell if that's the case is to
substitute a known working PS.

Had you previously tried a Repair install of XP before deciding on a fresh
install?
Anna
September 8, 2005 8:23:49 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

1st the system info.
Win. XP SP2 Home-5 mo. old (Apr. 05)updates are current.

This might also indicate a failing power supply.
replaced the TigerPro 300W power supply with a ATX Intel P4 450W unit just
to insure it was strong enough. May 05
Programs installed.
MS Works Suite 2005 w/Word 2002
ZA Pro 5.5.094
AdAware SE (Current)
AVG 7.0 (current)
iespyad
NTREGOPT
ERUNT
CWShredder

I used ERUNT to reset registry to a earlier setting however I had
previously deleated all known good backup files as I updated the ERUNT &
NTREGOPT programs so that did not work.

I found this site to (I think)download the hard drive testing program. The
hard drive is a Western Digital WD400BB-00JHA0-according to BeLarc Advisor.
http://support.wdc.com/download/index.asp?cxml=n&pid=4&...
Can you conferm this as being the correct download-I am 99% sure it is.

The power failure is only when the system crashes-all other times it works
fine.

I cannot run a scann for virus as the system crashes each time I try. I
have tried seversl different restore dates to no avail.
I have tried uninstalling different applications in different combinations
all to no avail. If you need more info I will be glad to provide it.
Had you previously tried a Repair install of XP before deciding on a fresh
> install? I cannot get to the repair or new install options section as that is where the system crashes and I get the file missing or corrupt message.
Thanks for your replies.
--
72 years young & new PC user-ignorent however I am trying to learn. Never
stop learning new things as it keeps one young.


"Anna" wrote:

> >> > "XYZ" wrote:
> >> >
> >> > > I am having a challenge reformatting the HD for a clean re-install
> >> > > of Win.
> >> > > XP Home SP2. I placed the Win. XP SP2 cd in the drive and booted up
> >> > > the
> >> > > system. Screen 1 came up (Windows Setup) & I pressed enter. Screen 2
> >> > > came up
> >> > > and all the various items loaded ok. Before screen 3 came up the
> >> > > system had
> >> > > total shutdown with all loss of power-it crashed.
> >> > > Upon reboot a black screen came up with this information. Select
> >> > > operating
> >> > > system to start. (1) Win. XP Home Edition or (2) MS Win. XP setup.
> >> > > Selecting
> >> > > option (2) MS Win. XP setup brings up a black screen with this
> >> > > message on it.
> >> > > "Windows could not start because the following file is missing or
> >> > > corrupt:
> >> > > <windows root>\system 32\ hal.dll.
> >> > > Please re-install a copy of the above file.
> >> > > Can you please advise on how to do this so I can reformat and
> >> > > re-install
> >> > > the OS.
> >> > > --
> >> > > 72 years young & new PC user-ignorent however I am trying to learn.
> >> > > Never
> >> > > stop learning new things as it keeps one young.
> >
> > Grp at t k s o l dot c o m
>
>
> >> "Garyp" wrote:
> >>
> >> > Hello XYZ,
> >> >
> >> > Go to the following site they have a list of screen shots for
> >> > installing
> >> > Windows (clean)
> >> >
> >> > http://www.winsupersite.com/showcase/windowsxp_sg_clean...
> >> > gRp
> >> >
> >> > gRp at t k s o l dot c o m
>
>
>
> > "XYZ" wrote:
> >
> >> Thank you for your reply. The site you mentioned is a very good one-In
> >> fact
> >> that is where I started from-printing the instructions to follow. However
> >> I
> >> cannot get past the second step in the reformatting process due to this
> >> missing file challange & shutdown situation. I need to get it corrected
> >> first. Hopefully someone can help me with this.
> >> --
> >> 72 years young & new PC user-ignorent however I am trying to learn. Never
> >> stop learning new things as it keeps one young.
>
>
> "Garyp" <Garyp@discussions.microsoft.com> wrote in message
> news:EDAA582F-02A0-4588-BA32-05F01DFA76AE@microsoft.com...
> >I will be glad to help you.
> >
> > Can you tell me more about your system so I can lookup some information so
> > that I will know how to approach this for you.
> > --
> > Thank you,
> > Gp
>
>
> XYZ
> The problem you're experiencing may go beyond merely reinstalling the OS.
> From your description of the problem, it sounds like it may be a hardware
> problem, possibly a failing (or failed) HD. One of the first things you
> should do at this stage is to download a diagnostic utility from the
> manufacturer of your HD. Virtually every manuf. provides this type of
> utility which will (usually) tell you whether your HD is defective.
>
> I think you also mentioned that the computer's power shuts down shortly
> after you power up. This might also indicate a failing power supply.
> Unfortunately the only definitive way to tell if that's the case is to
> substitute a known working PS.
>
> Had you previously tried a Repair install of XP before deciding on a fresh
> install?
> Anna
>
>
>
September 8, 2005 10:43:02 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

I just ran the HD test back to back (extended & Smart)and everything passes
with no problems. Any other advice? thank you.
--
72 years young & new PC user-ignorent however I am trying to learn. Never
stop learning new things as it keeps one young.


"XYZ" wrote:

> 1st the system info.
> Win. XP SP2 Home-5 mo. old (Apr. 05)updates are current.
>
> This might also indicate a failing power supply.
> replaced the TigerPro 300W power supply with a ATX Intel P4 450W unit just
> to insure it was strong enough. May 05
> Programs installed.
> MS Works Suite 2005 w/Word 2002
> ZA Pro 5.5.094
> AdAware SE (Current)
> AVG 7.0 (current)
> iespyad
> NTREGOPT
> ERUNT
> CWShredder
>
> I used ERUNT to reset registry to a earlier setting however I had
> previously deleated all known good backup files as I updated the ERUNT &
> NTREGOPT programs so that did not work.
>
> I found this site to (I think)download the hard drive testing program. The
> hard drive is a Western Digital WD400BB-00JHA0-according to BeLarc Advisor.
> http://support.wdc.com/download/index.asp?cxml=n&pid=4&...
> Can you conferm this as being the correct download-I am 99% sure it is.
>
> The power failure is only when the system crashes-all other times it works
> fine.
>
> I cannot run a scann for virus as the system crashes each time I try. I
> have tried seversl different restore dates to no avail.
> I have tried uninstalling different applications in different combinations
> all to no avail. If you need more info I will be glad to provide it.
> Had you previously tried a Repair install of XP before deciding on a fresh
> > install? I cannot get to the repair or new install options section as that is where the system crashes and I get the file missing or corrupt message.
> Thanks for your replies.
> --
> 72 years young & new PC user-ignorent however I am trying to learn. Never
> stop learning new things as it keeps one young.
>
>
> "Anna" wrote:
>
> > >> > "XYZ" wrote:
> > >> >
> > >> > > I am having a challenge reformatting the HD for a clean re-install
> > >> > > of Win.
> > >> > > XP Home SP2. I placed the Win. XP SP2 cd in the drive and booted up
> > >> > > the
> > >> > > system. Screen 1 came up (Windows Setup) & I pressed enter. Screen 2
> > >> > > came up
> > >> > > and all the various items loaded ok. Before screen 3 came up the
> > >> > > system had
> > >> > > total shutdown with all loss of power-it crashed.
> > >> > > Upon reboot a black screen came up with this information. Select
> > >> > > operating
> > >> > > system to start. (1) Win. XP Home Edition or (2) MS Win. XP setup.
> > >> > > Selecting
> > >> > > option (2) MS Win. XP setup brings up a black screen with this
> > >> > > message on it.
> > >> > > "Windows could not start because the following file is missing or
> > >> > > corrupt:
> > >> > > <windows root>\system 32\ hal.dll.
> > >> > > Please re-install a copy of the above file.
> > >> > > Can you please advise on how to do this so I can reformat and
> > >> > > re-install
> > >> > > the OS.
> > >> > > --
> > >> > > 72 years young & new PC user-ignorent however I am trying to learn.
> > >> > > Never
> > >> > > stop learning new things as it keeps one young.
> > >
> > > Grp at t k s o l dot c o m
> >
> >
> > >> "Garyp" wrote:
> > >>
> > >> > Hello XYZ,
> > >> >
> > >> > Go to the following site they have a list of screen shots for
> > >> > installing
> > >> > Windows (clean)
> > >> >
> > >> > http://www.winsupersite.com/showcase/windowsxp_sg_clean...
> > >> > gRp
> > >> >
> > >> > gRp at t k s o l dot c o m
> >
> >
> >
> > > "XYZ" wrote:
> > >
> > >> Thank you for your reply. The site you mentioned is a very good one-In
> > >> fact
> > >> that is where I started from-printing the instructions to follow. However
> > >> I
> > >> cannot get past the second step in the reformatting process due to this
> > >> missing file challange & shutdown situation. I need to get it corrected
> > >> first. Hopefully someone can help me with this.
> > >> --
> > >> 72 years young & new PC user-ignorent however I am trying to learn. Never
> > >> stop learning new things as it keeps one young.
> >
> >
> > "Garyp" <Garyp@discussions.microsoft.com> wrote in message
> > news:EDAA582F-02A0-4588-BA32-05F01DFA76AE@microsoft.com...
> > >I will be glad to help you.
> > >
> > > Can you tell me more about your system so I can lookup some information so
> > > that I will know how to approach this for you.
> > > --
> > > Thank you,
> > > Gp
> >
> >
> > XYZ
> > The problem you're experiencing may go beyond merely reinstalling the OS.
> > From your description of the problem, it sounds like it may be a hardware
> > problem, possibly a failing (or failed) HD. One of the first things you
> > should do at this stage is to download a diagnostic utility from the
> > manufacturer of your HD. Virtually every manuf. provides this type of
> > utility which will (usually) tell you whether your HD is defective.
> >
> > I think you also mentioned that the computer's power shuts down shortly
> > after you power up. This might also indicate a failing power supply.
> > Unfortunately the only definitive way to tell if that's the case is to
> > substitute a known working PS.
> >
> > Had you previously tried a Repair install of XP before deciding on a fresh
> > install?
> > Anna
> >
> >
> >
September 9, 2005 8:40:04 AM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hello XYZ


Check with the motherboard manufacture for a BIOS/Firmware update.

Getting past point may require a BIOS/Firmware update.

Let me know how it turns out.

--
Thank you,
Gp

Grp at t k s o l dot c o m




"XYZ" wrote:

> I just ran the HD test back to back (extended & Smart)and everything passes
> with no problems. Any other advice? thank you.
> --
> 72 years young & new PC user-ignorent however I am trying to learn. Never
> stop learning new things as it keeps one young.
>
>
> "XYZ" wrote:
>
> > 1st the system info.
> > Win. XP SP2 Home-5 mo. old (Apr. 05)updates are current.
> >
> > This might also indicate a failing power supply.
> > replaced the TigerPro 300W power supply with a ATX Intel P4 450W unit just
> > to insure it was strong enough. May 05
> > Programs installed.
> > MS Works Suite 2005 w/Word 2002
> > ZA Pro 5.5.094
> > AdAware SE (Current)
> > AVG 7.0 (current)
> > iespyad
> > NTREGOPT
> > ERUNT
> > CWShredder
> >
> > I used ERUNT to reset registry to a earlier setting however I had
> > previously deleated all known good backup files as I updated the ERUNT &
> > NTREGOPT programs so that did not work.
> >
> > I found this site to (I think)download the hard drive testing program. The
> > hard drive is a Western Digital WD400BB-00JHA0-according to BeLarc Advisor.
> > http://support.wdc.com/download/index.asp?cxml=n&pid=4&...
> > Can you conferm this as being the correct download-I am 99% sure it is.
> >
> > The power failure is only when the system crashes-all other times it works
> > fine.
> >
> > I cannot run a scann for virus as the system crashes each time I try. I
> > have tried seversl different restore dates to no avail.
> > I have tried uninstalling different applications in different combinations
> > all to no avail. If you need more info I will be glad to provide it.
> > Had you previously tried a Repair install of XP before deciding on a fresh
> > > install? I cannot get to the repair or new install options section as that is where the system crashes and I get the file missing or corrupt message.
> > Thanks for your replies.
> > --
> > 72 years young & new PC user-ignorent however I am trying to learn. Never
> > stop learning new things as it keeps one young.
> >
> >
> > "Anna" wrote:
> >
> > > >> > "XYZ" wrote:
> > > >> >
> > > >> > > I am having a challenge reformatting the HD for a clean re-install
> > > >> > > of Win.
> > > >> > > XP Home SP2. I placed the Win. XP SP2 cd in the drive and booted up
> > > >> > > the
> > > >> > > system. Screen 1 came up (Windows Setup) & I pressed enter. Screen 2
> > > >> > > came up
> > > >> > > and all the various items loaded ok. Before screen 3 came up the
> > > >> > > system had
> > > >> > > total shutdown with all loss of power-it crashed.
> > > >> > > Upon reboot a black screen came up with this information. Select
> > > >> > > operating
> > > >> > > system to start. (1) Win. XP Home Edition or (2) MS Win. XP setup.
> > > >> > > Selecting
> > > >> > > option (2) MS Win. XP setup brings up a black screen with this
> > > >> > > message on it.
> > > >> > > "Windows could not start because the following file is missing or
> > > >> > > corrupt:
> > > >> > > <windows root>\system 32\ hal.dll.
> > > >> > > Please re-install a copy of the above file.
> > > >> > > Can you please advise on how to do this so I can reformat and
> > > >> > > re-install
> > > >> > > the OS.
> > > >> > > --
> > > >> > > 72 years young & new PC user-ignorent however I am trying to learn.
> > > >> > > Never
> > > >> > > stop learning new things as it keeps one young.
> > > >
> > > > Grp at t k s o l dot c o m
> > >
> > >
> > > >> "Garyp" wrote:
> > > >>
> > > >> > Hello XYZ,
> > > >> >
> > > >> > Go to the following site they have a list of screen shots for
> > > >> > installing
> > > >> > Windows (clean)
> > > >> >
> > > >> > http://www.winsupersite.com/showcase/windowsxp_sg_clean...
> > > >> > gRp
> > > >> >
> > > >> > gRp at t k s o l dot c o m
> > >
> > >
> > >
> > > > "XYZ" wrote:
> > > >
> > > >> Thank you for your reply. The site you mentioned is a very good one-In
> > > >> fact
> > > >> that is where I started from-printing the instructions to follow. However
> > > >> I
> > > >> cannot get past the second step in the reformatting process due to this
> > > >> missing file challange & shutdown situation. I need to get it corrected
> > > >> first. Hopefully someone can help me with this.
> > > >> --
> > > >> 72 years young & new PC user-ignorent however I am trying to learn. Never
> > > >> stop learning new things as it keeps one young.
> > >
> > >
> > > "Garyp" <Garyp@discussions.microsoft.com> wrote in message
> > > news:EDAA582F-02A0-4588-BA32-05F01DFA76AE@microsoft.com...
> > > >I will be glad to help you.
> > > >
> > > > Can you tell me more about your system so I can lookup some information so
> > > > that I will know how to approach this for you.
> > > > --
> > > > Thank you,
> > > > Gp
> > >
> > >
> > > XYZ
> > > The problem you're experiencing may go beyond merely reinstalling the OS.
> > > From your description of the problem, it sounds like it may be a hardware
> > > problem, possibly a failing (or failed) HD. One of the first things you
> > > should do at this stage is to download a diagnostic utility from the
> > > manufacturer of your HD. Virtually every manuf. provides this type of
> > > utility which will (usually) tell you whether your HD is defective.
> > >
> > > I think you also mentioned that the computer's power shuts down shortly
> > > after you power up. This might also indicate a failing power supply.
> > > Unfortunately the only definitive way to tell if that's the case is to
> > > substitute a known working PS.
> > >
> > > Had you previously tried a Repair install of XP before deciding on a fresh
> > > install?
> > > Anna
> > >
> > >
> > >
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