G
Guest
Guest
Archived from groups: comp.sys.hp.hardware (More info?)
I just started using an HP Pavilion laptop computer. I installed VCom Fix-It
Utilities on it and restarted the system as directed. Now it is locked with a
screen called "Rescue Disk". I can't turn it off or use ctrl-alt-del to
restart the system. Nothing works.
I think this program locked everything up because another virus program was
installed but I can't get into the computer to delete Fix-it.
How can I turn this computer off, or at least get to a prompt so I can delete
something?
I tried putting the Windows XP CD in the drive and it did nothing--nothing
helps. What should I do?
I'm desparate here.
I just started using an HP Pavilion laptop computer. I installed VCom Fix-It
Utilities on it and restarted the system as directed. Now it is locked with a
screen called "Rescue Disk". I can't turn it off or use ctrl-alt-del to
restart the system. Nothing works.
I think this program locked everything up because another virus program was
installed but I can't get into the computer to delete Fix-it.
How can I turn this computer off, or at least get to a prompt so I can delete
something?
I tried putting the Windows XP CD in the drive and it did nothing--nothing
helps. What should I do?
I'm desparate here.