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I cant do system restore on my dell 1545 laptop its asking me to contt

Last response: in Computer Peripherals
January 18, 2011 2:37:58 PM

hello can anyone pls help me due to a recent virus on my dell 1545 laptop i cant do a system restore ,its asking me to contact my domain administrator ,ideally i would like to do a full system recovery can anyone pls help

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a b D Laptop
January 20, 2011 11:17:47 AM

wrong forum section..

it sounds like you are trying to do a system restore on an account that does not have administrator (full) priviledges enabled. you must log into an account with those privileges to do such a restore. you can check this under user accounts.

ideally you would have already eliminated the virus and all traces of it with a scan.