Hello,
My daughter's cheap HP laptop (G42-415DX) hard drive crashed yesterday. I ran the HP diagnostics an confirmed the HD failed. I bought another exactly like it and installed it. Now, I'm stuck. I have 2 disks that I made when I bought the computer. One is labeled "Repair disc win 7", the other is the name of the computer "backup". Neither have disc images on them. The computer asked me if I wanted to install drivers and showed me the X drive. I don't know which drivers it wants. So I tried "Startup Repair". It's been attempting repairs with the blue status bar moving left to right for hours.
I don't know what to do now. Help please!
If this is not placed in the right forum, please move it.
My daughter's cheap HP laptop (G42-415DX) hard drive crashed yesterday. I ran the HP diagnostics an confirmed the HD failed. I bought another exactly like it and installed it. Now, I'm stuck. I have 2 disks that I made when I bought the computer. One is labeled "Repair disc win 7", the other is the name of the computer "backup". Neither have disc images on them. The computer asked me if I wanted to install drivers and showed me the X drive. I don't know which drivers it wants. So I tried "Startup Repair". It's been attempting repairs with the blue status bar moving left to right for hours.
I don't know what to do now. Help please!
If this is not placed in the right forum, please move it.