MY DELL LAPTOP SECURITY WONT TURN ON

MY DELL LAPTOP CRASHED AND NOW I CAN'T GET MY MCAFFEE OR WINDOWS SECURITY TO TURN ON
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  1. Apparently the problem has also affected your CapsLock button!

    Hard to say what the problem could be. Try some basic troubleshooting steps. Malware scans and what not.
  2. Hi :)

    Also, run a hard drive test...

    All the best Brett :)
  3. Hi MARGGI


    Have you got both McAfee AV and Microsoft Security Essentials installed at the same time ?
    (bad idea)

    If so start in safe mode try to uninstall one AV program , reboot
    start in safe mode again, uninstall the other AV product

    restart in normal mode run McAfee product removal tool (to remove all trace of McAfee drivers and services)
    reboot again

    Install one Antivirus software program only

    regards

    Mike Barnes
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