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MY DELL LAPTOP SECURITY WONT TURN ON

Tags:
  • Security
  • Laptops
  • Windows Security
  • Dell
  • Windows 7
Last response: in Windows 7
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November 22, 2012 8:21:06 AM

MY DELL LAPTOP CRASHED AND NOW I CAN'T GET MY MCAFFEE OR WINDOWS SECURITY TO TURN ON

More about : dell laptop security wont turn

a b $ Windows 7
November 22, 2012 3:54:09 PM

Apparently the problem has also affected your CapsLock button!

Hard to say what the problem could be. Try some basic troubleshooting steps. Malware scans and what not.
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a b 8 Security
a c 249 D Laptop
a b $ Windows 7
November 22, 2012 5:49:54 PM

Hi :) 

Also, run a hard drive test...

All the best Brett :) 
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a b D Laptop
a b $ Windows 7
November 22, 2012 7:12:02 PM

Hi MARGGI


Have you got both McAfee AV and Microsoft Security Essentials installed at the same time ?
(bad idea)

If so start in safe mode try to uninstall one AV program , reboot
start in safe mode again, uninstall the other AV product

restart in normal mode run McAfee product removal tool (to remove all trace of McAfee drivers and services)
reboot again

Install one Antivirus software program only

regards

Mike Barnes
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