New Packard Bell ixtreme not working-help please

Today i just bought my packard bell ixtreme from pc-world. when i went to set it up it asked for a name for the pc, but before i could type anything in it skipped to the next screen, and i couldnt go back. i didnt set any password for it either. when the setup finished it restarted, but there was a username / password screen, but i didnt set any! how can i reboot it to that start up screen, or is there anything else i can do? please help...thanks in advance
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More about packard bell ixtreme working help please
  1. Take it back to the vendor.
    New computers are supposed to work from scratch.
    The vendor should be able to fix the problem and help you set up the rest of the installation process.
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