Archived from groups: microsoft.public.windowsxp.general (
More info?)
Shenan Stanley wrote:
> TOF wrote:
>
>>After SP2 my HP Scanjet6200C will not scan. It scans fine in Win2000
>>and Xandros BE. It _did_ scan with SP1 installed so as far as I can
>>tell this is something that SP2 broke.
>>
>>BTW I also went through the hoops of obliterating reg entries after
>>un-installing the HP drivers and then re-installed the drivers and
>>softwar. No joy. So now I just keep one machine booted into a
>>different OS to use the old scanner.
>
>
> Seems a common issue with HP scanners in this family..
> Matter of fact - according to what I read - you are lucky it was working
> with SP1. heh
>
> Did you apply this patch?
>
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?product=61254&os=228&lang=en&cc=uk&lc=en&dlc=en&softwareitem=sj-4448-1
> ( Shorter Link:
http://snipurl.com/hlmt )
>
>
> This was gotten from the HP forums, along with the following:
>
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=118105
>
> _*_*_*_*_*_*_*_*_*_*_
> ------
> Pablo Mena
> Apr 21, 2005 13:34:32 GMT
> ------
> Okay -- here's the steps I followed to get my 6200c working under XP Pro
> SP2:
>
> 1. Go to
>
http://h10025.www1.hp.com/ewfrf/wc/softwareList?dlc=en&tool=softwareCategory&lc=en&product=60120&lang=en&cc=uk&os=228
> ( Shorter Link:
http://snipurl.com/hlmu )
> and download version 1.02 of the software driver (sj673en.exe), as well as
> version 1.0 of the USB Connectivity/Firmware update (sj630en.exe).
>
> 2. Uninstall "Unknown device" from Universal Serial bus controllers in your
> Device Manager.
>
> 3. Disconnect the scanner (both USB and power cord).
>
> 4. Uninstall any previous PrecisionScan Pro software.
>
> 5. Run sj673en.exe.
>
> 6. Power down.
>
> 7. Reconnect scanner.
>
> 8. Power back on.
>
> 9. XP will probably still list the scanner as an "Unkown device", so repeat
> steps 2 and 3.
>
> 10. Run sj630en.exe.
>
> 11. Repeat steps 6-8.
>
> 12. XP should now see your scanner, but it'll ask you to install the
> drivers. Select the option for specifying the location, and choose the
> directory where sj673en.exe unpacked (probably c:/sj673). when XP asks you
> for the location of hpsjrreg.exe, point it to c:/windows/system32. This
> should complete the install.
>
> Hopefully, this solves the problem for some of you out there. Did for me.
> _*_*_*_*_*_*_*_*_*_*_
>
Thanks for your response. I had already done the rip/tear and
re-install according to those directions. I have and had no problem with
the scanner being recognized in XP and diagnostic tests in
Scanners/Cameras for the HP Scanjet 6200C. All tests passed.
But try to run a scan with the HP software and "no scanner detected" or
words to that effect. Everything looks good but just won't work. Kind
of a shame for that to happen.