Windows 7 service pack 1 repair

Hello,
my asus windows 7 computer wont shut down and all it does is the pointer all the time spins around. not sure what to do
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More about windows service pack repair
  1. You can hard power it off by holding the power button for four seconds, then try restarting -- it will probably want to check Windows after the hard shutdown. If it isn't a big problem it should be able to restart after that normally, just depends what caused the problem in the first place.
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Asus Windows 7 Computers Pointer Shutdown