i recently signed up for AOL's BROADBAND, but after discovering that my USB ports were not compatible with the modem they had given me I called AOL and told them that I no longer wanted the service. I had the modem for 3 days, and as much as I tried I could not get the thing to work. I called AOL to see if they couold resolve the problem, but nothing. I then recieved a bill the next day stating that I had to pay £34.99 for my line rental. I called AOL and told them that I had only had the modem for 4 days, and I could not get on line. According to them I had not called the day before complaining about the modem, and that they had no record that I could not get on line. I was highy dissapointed at the service I recieved, and to this day AOL are still charging me for using the modem, even thought I don't have it.