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Email problems with windows 7

Hello,
I have windows 7 home premium operating system.Verizon is my email host. There are times when the cursor will not move through the body of the email letter (it does move through the address just fine)also curiously the apostrophe will not work when the cursor is malfunctioning. These problems seem to repair them selves spontaneously from time to time. Please help. Thanks
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  1. Best answer
    It's acting like the system is hanging a bit in your email program. What program do you use, i.e. outlook or just access it via an internet browser? Also, if you have a virus protection program running, it may be the cause of the hanging. Usually such programs constantly scan your emails (new and old) everytime you open up say, outlook.
  2. buwish said:
    It's acting like the system is hanging a bit in your email program. What program do you use, i.e. outlook or just access it via an internet browser? Also, if you have a virus protection program running, it may be the cause of the hanging. Usually such programs constantly scan your emails (new and old) everytime you open up say, outlook.

    Sorry to take so long to get back ... we are using an internet browser. Thanks
  3. Switched from Mozilla to AOL problem is gone! The results have been duplicated and are the same every time. Thanks so much, k
  4. Best answer selected by krondy.
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