Archived from groups: microsoft.public.windowsxp.general (
More info?)
Hi GP - I'm not clear on just what problem you're trying to deal with.
However, FWIW, Here, from my Blog, Defending Your Machine, addy in my
Signature below, is the procedure for performing a "Clean Boot" which is my
recommended approach to running programs to deal with malware. It may be
useful to you:
#########IMPORTANT#########
Show hidden files and run all of the following removal tools from Safe mode
or a "Clean Boot" when possible, logged on as an Administrator. BEFORE
running these tools, be sure to clear all Temp files and your Temporary
Internet Files (TIF) (including offline content.) Reboot and test if the
malware is fixed after using each tool.
HOW TO Enable Hidden Files
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339
Clean Boot - General Win2k/XP procedure, but see below for links for other
OS's (This for Win2k w/msconfig - you can obtain msconfig for Win2k here:
http://www.3feetunder.com/files/win2K_msconfig_setup.exe ):
1. StartRun enter msconfig.
2. On the General tab, click Selective Startup, and then clear the 'Process
System.ini File', 'Process Win.ini File', and 'Load Startup Items' check
boxes. Leave the 'boot.ini' boxes however they are currently set.
3. In the Services tab, check the "Hide All Microsoft Services" checkbox,
and then click the "Disable All" button. If you use a third party firewall
then re-check (enable) it. For example, if you use Zone Alarm, re-check the
True Vector Internet Monitor service (and you may also want to re-check
(enable) the zlclient on the Startup tab.) Equivalent services exist for
other third party firewalls. An alternative to this for XP users is to
enable at this time the XP native firewall (Internet Connection Firewall -
ICF). Be sure to turn it back off when you re-enable your non-MS services
and Startup tab programs and restore your normal msconfig configuration
after cleaning your machine.
4. Click OK and then reboot.
For additional information about how to clean boot your operating system,
click the following article links to view the articles in the Microsoft
Knowledge Base:
310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/kb/310353
281770 How to Perform Clean-Boot Troubleshooting for Windows 2000
http://support.microsoft.com/kb/281770/EN-US/
267288 How to Perform a Clean Boot in Windows Millennium Edition
http://support.microsoft.com/kb/267288/EN-US/
192926 How to Perform Clean-Boot Troubleshooting for Windows 98
http://support.microsoft.com/kb/192926/EN-US/
243039 How to Perform a Clean Boot in Windows 95
http://support.microsoft.com/kb/243039/EN-US/
#########IMPORTANT#########
--
Regards, Jim Byrd, MS-MVP
My Blog, Defending Your Machine, here:
http://defendingyourmachine.blogspot.com/
"GP" <GP@discussions.microsoft.com> wrote in message
news:71D80D1D-42E5-498A-A8AA-F90B99491F35@microsoft.com
> Thanks - what dell told me to do was disable entries and allow
> antivirus etc - today they gave me a list of several things to do
> after disabling -
>
> "Mike Hall (MS-MVP)" wrote:
>
>> GP
>>
>> Entries in start-up appear because you have installed a program that
>> puts them there.. many have a facility to remove the start-up entry
>> in their preferences or options.. MSCONFIG should be seen as a
>> diagnostic tool, not a fix..
>>
>> One also has to remember that not all entries consume huge amounts or
>> resources.. I have nine running presently.. they are more useful to
>> me than the small amount of memory that might be recovered if they
>> were not there..
>>
>>
>> --
>> Mike Hall
>> MVP - Windows Shell/User
>>
>>
>> "GP" <GP@discussions.microsoft.com> wrote in message
>> news
4A015F1-1E3D-407F-BCBB-559342120940@microsoft.com...
>>> This is very interesting - thought everyone would like to know. I
>>> have a Dell Computer - and was questioning Dell about the startup
>>> screen for Msconfig. They told me to delete everything except -
>>> All Antivirus programs
>>> - this is not what I have told to do from other resources.
>>> Thanks for any input.