3dmark03 cpu failure

Hi guys,
While running 3dmark03, on the first CPU test (wings of fury) my PC went black screen and never recovered. I have had similar issues playing some games, but not all.

Does this point to my CPU being faulty or is it unfortunately not that simple? The first 4 tests ran reasonably well but I can't get a benchmarking score because I can't get the program past the first CPU test (5th test).

Any suggestions would be very welcome.

Kind regards
Julian

Sorry about that, my system specs are are follows.

AMD Athlon(tm) XP 1700+ 1.5 GHz
Internal Clock 1.5 GHz
External Clock 133.0 MHz
Socket Designation Socket-A
Type Central
Upgrade Slot 1
HyperThreadingTechnology N/A
Capabilities MMX, CMov, RDTSC, 3DNow!, Extended 3DNow!, SSE
Version AMD Athlon(tm) XP 1700+
Caches
Level 1 128 KB
Level 2 256 KB



DirectX Info
Version 9.0b
Long Version 4.09.00.0902

DirectDraw
Version 5.3.0000000.900
Primary Device RADEON 9600 SERIES

Display Device 1/1
RADEON 9600 SERIES Driver 6.14.10.6422

Description RADEON 9600 SERIES
Manufacturer ATI Technologies Inc.
Total Local Video Memory 256 MB
Total Local Texture Memory 256 MB
Total AGP Memory 118 MB
Driver File ati2dvag.dll
Driver Version 6.14.10.6422
Driver Details 7.981-040127m-013420C-ATI
Driver Date 1-27-2004
Driver WHQL Certified true
Max Texture Width 2048 px
Max Texture Height 2048 px
Max User Clipping Planes 6
Max Active Hardware Lights 8
Max Texture Blending Stages 8
Fixed Function Textures In Single Pass 8
Vertex Shader Version 2.0
Pixel Shader Version 2.0
Max Vertex Blend Matrices 37
Max Texture Coordinates 8
VGA Memory Clock 202.5 MHz
VGA Core Clock 398.3 MHz
PCI
Name RADEON 9600 SERIES
Vendor ID 0x1002
Device ID 0x4150
SubSystem ID 0x010318bc
Revision ID 0x00

--------------------------------------------------------------------------------

Texture Formats
32-bit ARGB [8888]
32-bit RGB [888]
16-bit RGB [565]
16-bit RGB [555]
16-bit ARGB [1555]
16-bit ARGB [4444]
8-bit A [8]
8-bit YUV [800]
16-bit AYUV [8800]
FourCC [UYVY]
FourCC [YUY2]
FourCC [DXT1]
FourCC [DXT2]
FourCC [DXT3]
FourCC [DXT4]
FourCC [DXT5]

Capabilities
AGP Texturing, Hardware Transform and Lighting, Positional Lights, Subpixel Accurate Rasterizing, Stencil Buffers, Range Fog, Table Fog, Vertex Fog, W-Fog, Specular Gouraud Shading, Anisotropic Filtering, Bilinear Filtering, Point Sampling, Trilinear Filtering, Additive Texture Blending, Dot3 Texture Blending, Multiplicative Texture Blending, Subtractive Texture Blending, Environmental Bump Mapping, Environmental Bump Mapping With Luminance, Cube Mapping, Factor Alpha Blending, Vertex Alpha Blending, Texture Alpha Blending, Texture Clamping, Texture Mirroring, Texture Wrapping, Guard Band Support, Mipmap LOD Bias Adjustment, Projected Textures, Volume Textures, Point Primitive Support, Full-Screen Anti-Aliasing, DXT Compressed Textures, Two Sided Stencil Test, Mipmapped Volume Textures, Mipmapped Cube Textures, Spherical Mapping, Automatic Mipmap Generation, Hardware Rasterization, Shading, Transform and Lighting, Scissor Test, Legacy Depth Bias

--------------------------------------------------------------------------------

DirectShow
Version 9.0b
Long Version 4.09.00.0902


DirectSound
Version 5.3.0000000.900
Speaker Configuration 5 surround + subwoofer
Primary Device SB Audigy 2 ZS Audio [E400]

Sound Device 1/1
Creative Audigy Audio Processor (WDM) Driver 5.12.6.402

Description SB Audigy 2 ZS Audio [E400]
Manufacturer Creative Technology, Ltd.
Driver File ctaud2k.sys
Driver Version 5.12.6.402
Driver Date 7-10-2003
Driver WHQL Certified true
Max Supported 3D Hardware Sounds 64
EAX Support Supported
PCI
Name Creative Audigy Audio Processor (WDM)
Vendor ID 0x1102
Device ID 0x0004
SubSystem ID 0x20021102
Revision ID 0x04

Capabilities
Continuous Rate, Primary Buffer with 16-bit Samples, Primary Buffers with 8-bit Samples, Monophonic Primary Buffers, Stereo Primary Buffers, Hardware-mixed Secondary Buffers with 16-bit Samples, Hardware-mixed Secondary Buffers with 8-bit Samples, Hardware-mixed Monophonic Secondary Buffers, Hardware-mixed Stereo Secondary Buffers


Memory Info
Total Physical Memory 512 MB
Free Physical Memory 349 MB
Total Pagefile Memory 2.20 GB
Free Pagefile Memory 2.05 GB


--------------------------------------------------------------------------------
Memory Array 1/1
Max Module Capacity 3.00 GB
Supported Speeds
Supported Types
Supported Voltages

Memory Slot 1/3
Installed Enabled Size 256 MB
Form Factor DIMM
Frequency 0.0 Hz
Slot DIMM1
Manufacturer <unknown>
Type 3DRAM
Type Details Fast-paged
Enabled Size 256 MB
Total Bit Width 0 b
Data Bit Width 0 b
Memory Slot 2/3
Installed Enabled Size 256 MB
Form Factor DIMM
Frequency 0.0 Hz
Slot DIMM2
Manufacturer <unknown>
Type 3DRAM
Type Details Fast-paged
Enabled Size 256 MB
Total Bit Width 0 b
Data Bit Width 0 b
Memory Slot 3/3
Installed Enabled Size 0 B
Frequency 0.0 Hz
Type Details
Enabled Size 0 B
Total Bit Width 0 b
Data Bit Width 0 b




Motherboard Info
Manufacturer Gigabyte Technology Co., Ltd.
Model 7VRX
Version 1.0
BIOS Vendor American Megatrends Inc.
BIOS Version AMIINT - 10
BIOS Release Date 09/07/02
BIOS Properties Plug and Play, Flash, AGP
AGP
Revision 2.0
Rate 1x, 2x, 4x (4x enabled)
Available Rate 0x00000007
Selected Rate 0x00000004
Aperture Size 128 MB
Sideband Addressing supported (enabled)
Fast Write supported (enabled)

Card Slots
Slot 1/6 (PCI)
Order 1
Designation PCI-1
Type PCI
Characteristics
Data Bus Width 32 b
Details Available, Long
IRQ 0

Slot 2/6 (PCI)
Intel(R) PRO/100B PCI Adapter (TX)
Order 2
Designation PCI-2
Type PCI
Characteristics
Data Bus Width 32 b
Details In Use, Long
Device Class Network Adapter
Manufacturer Intel
Driver Version 7.1.8.0
Driver Date 10-28-2003
IRQ 18

Slot 3/6 (PCI)
Creative Audigy Audio Processor (WDM)
Order 3
Designation PCI-3
Type PCI
Characteristics
Data Bus Width 32 b
Details In Use, Long
Device Class Sound, Video or Game Controller
Manufacturer Creative Technology, Ltd.
Driver File ctaud2k.sys
Driver Version 5.12.6.402
Driver Date 7-10-2003
IRQ 19


Slot 4/6 (PCI)
OHCI Compliant IEEE 1394 Host Controller
Order 4
Designation PCI-4
Type PCI
Characteristics
Data Bus Width 32 b
Details In Use, Long
Device Class 1394 BUS Controller
Manufacturer IEEE 1394 OHCI Compliant Host Controller Vendor
Driver Version 5.1.2535.0
Driver Date 7-1-2001
IRQ 16

Slot 5/6 (PCI)
BtCap, WDM Video Capture
Order 5
Designation PCI-5
Type PCI
Characteristics
Data Bus Width 32 b
Details In Use, Long
Device Class Sound, Video or Game Controller
Manufacturer TelSignal Co., Ltd.
Driver Version 5.0.3128.5
Driver Date 5-3-2000
IRQ 17

Slot 6/6 (AGP)
RADEON 9600 SERIES
Order 0
Designation AGP
Type AGP
Characteristics
Data Bus Width 32 b
Details In Use, Long
Device Class Display Adapter
Manufacturer ATI Technologies Inc.
Driver Version 6.14.10.6422
Driver Date 1-27-2004
IRQ 16


System Devices
Name VIA Tech CPU to PCI Bridge
Manufacturer VIA
Name VIA Standard PCI to ISA Bridge
Manufacturer VIA

Name VIA CPU to AGP Controller
Manufacturer VIA



Monitor Info
Monitor 1/1
Name Plug and Play Monitor
Manufacturer (Standard monitor types)
Max Width 1600 px
Max Height 1200 px



Operating System Info
Operating System Microsoft Windows XP
Version 5.1.2600
Service Pack Service Pack 1
Locale AU
Desktop Width 1024 px
Desktop Height 768 px
Desktop BPP 32 b

Open Processes
Name PID Memory Usage
3DMark03.exe 688 13 MB
ati2evxx.exe 1160 756 KB
ati2evxx.exe 1088 1 MB
BasicSvc.exe 1996 1 MB
bpcable.exe 612 3 MB
csrss.exe 876 2 MB
CTDVDDET.exe 1064 1 MB
ctfmon.exe 1508 932 KB
CTHELPER.EXE 1584 2 MB
DynuBas.exe 1828 3 MB
explorer.exe 236 12 MB
Idle 0 20 KB
IEXPLORE.EXE 376 20 MB
lsass.exe 956 1 MB
PCCClient.exe 2700 3 MB
pccguide.exe 3636 4 MB
PCCPFW.exe 2500 3 MB
Pop3trap.exe 2704 4 MB
PowerS.exe 644 888 KB
services.exe 944 2 MB
smss.exe 652 132 KB
spoolsv.exe 1800 3 MB
svchost.exe 1184 2 MB
svchost.exe 1340 14 MB
svchost.exe 1616 1 MB
svchost.exe 1628 2 MB
SWTrayV4.EXE 624 2 MB
System 4 84 KB
Tmntsrv.exe 3548 3 MB
winlogon.exe 900 4 MB
wmiprvse.exe 548 5 MB

Logical Drives
Letter Label Type Capacity Available
A: Floppy 0 B 0 B
C: Hard Disk 19.53 GB 15.63 GB
D: BIGDISK Hard Disk 74.53 GB 69.14 GB
E: Storage Hard Disk 17.77 GB 4.55 GB
F: CD-ROM 0 B 0 B
G: CD-ROM 0 B 0 B
H: CD-ROM 0 B 0 B


Open Applications
3DMark03
Tom's Hardware Guide Community - Microsoft Internet Explorer



Hard Disk Info
Hard Disk Drive 1/2
Name SAMSUNG SP4002H
Manufacturer (Standard disk drives)
Capacity 37.31 GB
Model SAMSUNG SP4002H
Interface Type IDE
Drive Letters C:E:
Hard Disk Drive 2/2
Name ST380023A
Manufacturer (Standard disk drives)
Capacity 74.53 GB
Model ST380023A
Interface Type IDE

I dont know if any of that stuff would help. Thanks for the reply.

Kind regards
Julian

Download "Motherboard Monitor" install and set it to monitor voltages and save as a text file.

Now run the tests again. When it crashes reboot and check the log file. That will tell if your voltage to the cpu etc are stable.

I aint signing nothing!!!

Hi guys, thanks for the replies.
I ran memtest which successfully passed 4 cycles with no errors. I downloaded motherboard monitor and got the following results from the log. The numbers on the top are the last log before it crashed and the results below are 1 sec intervals.

MHz CPU_tmp SYS-temp core0 core1 3.3 +5 +12
---------------------------------------------------------
1473 59 44 1.74 1.23 3.23 4.88 12.65
1473 62 44 1.74 1.23 3.23 4.88 12.65
1473 60 44 1.74 1.23 3.25 4.91 12.65
1473 62 44 1.74 1.23 3.23 4.88 12.59

There was not more variation than listed above for any of the logged time intervals.

I also tried boosting DDR voltage by 0.1 V to 2.6V and Vcore voltage by the lowest possible setting of 5%. Didn't really help so I moved it back to where it was.

If anyone can recommend and further steps I will be happy to try anything to try and find out why this 3dmark03 crash occurs on the CPU test #1 (I havnt been able to run the benchmark past that point)

Thanks again
Julian

62c is kinda hot, i wouldnt rule that out, and a 44c system temp...sounds to me like your case has ventallation problems which would also allow your nb, sb, videocard, cpu to all run too hot, any one of these could be causeing these problems. The solution would be to add one or 2 low rpm fans to your case to just allow better ventallation.

If it isn't a P6 then it isn't a processor
110% BX fanboy

i agree...

If it isn't a P6 then it isn't a processor
110% BX fanboy

lots of little things will help, such as removing the chipset cooler and applying a good thermal compound along with a smallish 40-60mm fan. Also neatly tucking away cables to allow better airflow. You need to try as hard as you can to increase the airflow in your case. What case are you using anyhow?

If it isn't a P6 then it isn't a processor
110% BX fanboy

Hi guys,

Thanks for the replies. From your responses I have managed to track down my problem to an overheating issue. A Zalman 6000cu fan blowing over my southbridge and bios chips plus a new cpu cooler and northbridge heatsink\fan solved my issues.

System temp runs around 35 deg as does my CPU with the added bonus of no more crashes. Nice work.

Next issue is my benchmark scores on 3Dmark03 are around 1788. I think that may be pretty average from what I can gather.

That is even after today I upgraded my CPU from an AMD XP 1700+ to an AMD XP 2400+. Before doing this, but after fixing my cooling issues my Benchmark scores where very similar. I'm not sure if this is expected or not.

On motherboard monitor my CPU speed is showing around 2009MHz where before my new chip it was showing around 1500MHz, so I think my new CPU is working. Maybe my motherboard is too old? In bios its clock speed is 133MHz and the DIP switches are set to auto.

Would you expect my score to be better with my system? This may be the wrong forum for this, but while on the subject of my PC I'll ask anyway. Thanks for the help, I'm stoked!! : )

Regards
julian.