3dmark03 cpu failure

Hi guys,
While running 3dmark03, on the first CPU test (wings of fury) my PC went black screen and never recovered. I have had similar issues playing some games, but not all.

Does this point to my CPU being faulty or is it unfortunately not that simple? The first 4 tests ran reasonably well but I can't get a benchmarking score because I can't get the program past the first CPU test (5th test).

Any suggestions would be very welcome.

Kind regards
Julian
14 answers Last reply
More about 3dmark03 failure
  1. What are the specs on your system? Could be a DirectX issue or video card or a lot of things...
  2. Sorry about that, my system specs are are follows.

    AMD Athlon(tm) XP 1700+ 1.5 GHz
    Internal Clock 1.5 GHz
    External Clock 133.0 MHz
    Socket Designation Socket-A
    Type Central
    Upgrade Slot 1
    HyperThreadingTechnology N/A
    Capabilities MMX, CMov, RDTSC, 3DNow!, Extended 3DNow!, SSE
    Version AMD Athlon(tm) XP 1700+
    Caches
    Level 1 128 KB
    Level 2 256 KB



    DirectX Info
    Version 9.0b
    Long Version 4.09.00.0902

    DirectDraw
    Version 5.3.0000000.900
    Primary Device RADEON 9600 SERIES

    Display Device 1/1
    RADEON 9600 SERIES Driver 6.14.10.6422

    Description RADEON 9600 SERIES
    Manufacturer ATI Technologies Inc.
    Total Local Video Memory 256 MB
    Total Local Texture Memory 256 MB
    Total AGP Memory 118 MB
    Driver File ati2dvag.dll
    Driver Version 6.14.10.6422
    Driver Details 7.981-040127m-013420C-ATI
    Driver Date 1-27-2004
    Driver WHQL Certified true
    Max Texture Width 2048 px
    Max Texture Height 2048 px
    Max User Clipping Planes 6
    Max Active Hardware Lights 8
    Max Texture Blending Stages 8
    Fixed Function Textures In Single Pass 8
    Vertex Shader Version 2.0
    Pixel Shader Version 2.0
    Max Vertex Blend Matrices 37
    Max Texture Coordinates 8
    VGA Memory Clock 202.5 MHz
    VGA Core Clock 398.3 MHz
    PCI
    Name RADEON 9600 SERIES
    Vendor ID 0x1002
    Device ID 0x4150
    SubSystem ID 0x010318bc
    Revision ID 0x00

    --------------------------------------------------------------------------------

    Texture Formats
    32-bit ARGB [8888]
    32-bit RGB [888]
    16-bit RGB [565]
    16-bit RGB [555]
    16-bit ARGB [1555]
    16-bit ARGB [4444]
    8-bit A [8]
    8-bit YUV [800]
    16-bit AYUV [8800]
    FourCC [UYVY]
    FourCC [YUY2]
    FourCC [DXT1]
    FourCC [DXT2]
    FourCC [DXT3]
    FourCC [DXT4]
    FourCC [DXT5]

    Capabilities
    AGP Texturing, Hardware Transform and Lighting, Positional Lights, Subpixel Accurate Rasterizing, Stencil Buffers, Range Fog, Table Fog, Vertex Fog, W-Fog, Specular Gouraud Shading, Anisotropic Filtering, Bilinear Filtering, Point Sampling, Trilinear Filtering, Additive Texture Blending, Dot3 Texture Blending, Multiplicative Texture Blending, Subtractive Texture Blending, Environmental Bump Mapping, Environmental Bump Mapping With Luminance, Cube Mapping, Factor Alpha Blending, Vertex Alpha Blending, Texture Alpha Blending, Texture Clamping, Texture Mirroring, Texture Wrapping, Guard Band Support, Mipmap LOD Bias Adjustment, Projected Textures, Volume Textures, Point Primitive Support, Full-Screen Anti-Aliasing, DXT Compressed Textures, Two Sided Stencil Test, Mipmapped Volume Textures, Mipmapped Cube Textures, Spherical Mapping, Automatic Mipmap Generation, Hardware Rasterization, Shading, Transform and Lighting, Scissor Test, Legacy Depth Bias

    --------------------------------------------------------------------------------

    DirectShow
    Version 9.0b
    Long Version 4.09.00.0902


    DirectSound
    Version 5.3.0000000.900
    Speaker Configuration 5 surround + subwoofer
    Primary Device SB Audigy 2 ZS Audio [E400]

    Sound Device 1/1
    Creative Audigy Audio Processor (WDM) Driver 5.12.6.402

    Description SB Audigy 2 ZS Audio [E400]
    Manufacturer Creative Technology, Ltd.
    Driver File ctaud2k.sys
    Driver Version 5.12.6.402
    Driver Date 7-10-2003
    Driver WHQL Certified true
    Max Supported 3D Hardware Sounds 64
    EAX Support Supported
    PCI
    Name Creative Audigy Audio Processor (WDM)
    Vendor ID 0x1102
    Device ID 0x0004
    SubSystem ID 0x20021102
    Revision ID 0x04

    Capabilities
    Continuous Rate, Primary Buffer with 16-bit Samples, Primary Buffers with 8-bit Samples, Monophonic Primary Buffers, Stereo Primary Buffers, Hardware-mixed Secondary Buffers with 16-bit Samples, Hardware-mixed Secondary Buffers with 8-bit Samples, Hardware-mixed Monophonic Secondary Buffers, Hardware-mixed Stereo Secondary Buffers


    Memory Info
    Total Physical Memory 512 MB
    Free Physical Memory 349 MB
    Total Pagefile Memory 2.20 GB
    Free Pagefile Memory 2.05 GB


    --------------------------------------------------------------------------------
    Memory Array 1/1
    Max Module Capacity 3.00 GB
    Supported Speeds
    Supported Types
    Supported Voltages

    Memory Slot 1/3
    Installed Enabled Size 256 MB
    Form Factor DIMM
    Frequency 0.0 Hz
    Slot DIMM1
    Manufacturer <unknown>
    Type 3DRAM
    Type Details Fast-paged
    Enabled Size 256 MB
    Total Bit Width 0 b
    Data Bit Width 0 b
    Memory Slot 2/3
    Installed Enabled Size 256 MB
    Form Factor DIMM
    Frequency 0.0 Hz
    Slot DIMM2
    Manufacturer <unknown>
    Type 3DRAM
    Type Details Fast-paged
    Enabled Size 256 MB
    Total Bit Width 0 b
    Data Bit Width 0 b
    Memory Slot 3/3
    Installed Enabled Size 0 B
    Frequency 0.0 Hz
    Type Details
    Enabled Size 0 B
    Total Bit Width 0 b
    Data Bit Width 0 b




    Motherboard Info
    Manufacturer Gigabyte Technology Co., Ltd.
    Model 7VRX
    Version 1.0
    BIOS Vendor American Megatrends Inc.
    BIOS Version AMIINT - 10
    BIOS Release Date 09/07/02
    BIOS Properties Plug and Play, Flash, AGP
    AGP
    Revision 2.0
    Rate 1x, 2x, 4x (4x enabled)
    Available Rate 0x00000007
    Selected Rate 0x00000004
    Aperture Size 128 MB
    Sideband Addressing supported (enabled)
    Fast Write supported (enabled)

    Card Slots
    Slot 1/6 (PCI)
    Order 1
    Designation PCI-1
    Type PCI
    Characteristics
    Data Bus Width 32 b
    Details Available, Long
    IRQ 0

    Slot 2/6 (PCI)
    Intel(R) PRO/100B PCI Adapter (TX)
    Order 2
    Designation PCI-2
    Type PCI
    Characteristics
    Data Bus Width 32 b
    Details In Use, Long
    Device Class Network Adapter
    Manufacturer Intel
    Driver Version 7.1.8.0
    Driver Date 10-28-2003
    IRQ 18

    Slot 3/6 (PCI)
    Creative Audigy Audio Processor (WDM)
    Order 3
    Designation PCI-3
    Type PCI
    Characteristics
    Data Bus Width 32 b
    Details In Use, Long
    Device Class Sound, Video or Game Controller
    Manufacturer Creative Technology, Ltd.
    Driver File ctaud2k.sys
    Driver Version 5.12.6.402
    Driver Date 7-10-2003
    IRQ 19


    Slot 4/6 (PCI)
    OHCI Compliant IEEE 1394 Host Controller
    Order 4
    Designation PCI-4
    Type PCI
    Characteristics
    Data Bus Width 32 b
    Details In Use, Long
    Device Class 1394 BUS Controller
    Manufacturer IEEE 1394 OHCI Compliant Host Controller Vendor
    Driver Version 5.1.2535.0
    Driver Date 7-1-2001
    IRQ 16

    Slot 5/6 (PCI)
    BtCap, WDM Video Capture
    Order 5
    Designation PCI-5
    Type PCI
    Characteristics
    Data Bus Width 32 b
    Details In Use, Long
    Device Class Sound, Video or Game Controller
    Manufacturer TelSignal Co., Ltd.
    Driver Version 5.0.3128.5
    Driver Date 5-3-2000
    IRQ 17

    Slot 6/6 (AGP)
    RADEON 9600 SERIES
    Order 0
    Designation AGP
    Type AGP
    Characteristics
    Data Bus Width 32 b
    Details In Use, Long
    Device Class Display Adapter
    Manufacturer ATI Technologies Inc.
    Driver Version 6.14.10.6422
    Driver Date 1-27-2004
    IRQ 16


    System Devices
    Name VIA Tech CPU to PCI Bridge
    Manufacturer VIA
    Name VIA Standard PCI to ISA Bridge
    Manufacturer VIA

    Name VIA CPU to AGP Controller
    Manufacturer VIA



    Monitor Info
    Monitor 1/1
    Name Plug and Play Monitor
    Manufacturer (Standard monitor types)
    Max Width 1600 px
    Max Height 1200 px



    Operating System Info
    Operating System Microsoft Windows XP
    Version 5.1.2600
    Service Pack Service Pack 1
    Locale AU
    Desktop Width 1024 px
    Desktop Height 768 px
    Desktop BPP 32 b

    Open Processes
    Name PID Memory Usage
    3DMark03.exe 688 13 MB
    ati2evxx.exe 1160 756 KB
    ati2evxx.exe 1088 1 MB
    BasicSvc.exe 1996 1 MB
    bpcable.exe 612 3 MB
    csrss.exe 876 2 MB
    CTDVDDET.exe 1064 1 MB
    ctfmon.exe 1508 932 KB
    CTHELPER.EXE 1584 2 MB
    DynuBas.exe 1828 3 MB
    explorer.exe 236 12 MB
    Idle 0 20 KB
    IEXPLORE.EXE 376 20 MB
    lsass.exe 956 1 MB
    PCCClient.exe 2700 3 MB
    pccguide.exe 3636 4 MB
    PCCPFW.exe 2500 3 MB
    Pop3trap.exe 2704 4 MB
    PowerS.exe 644 888 KB
    services.exe 944 2 MB
    smss.exe 652 132 KB
    spoolsv.exe 1800 3 MB
    svchost.exe 1184 2 MB
    svchost.exe 1340 14 MB
    svchost.exe 1616 1 MB
    svchost.exe 1628 2 MB
    SWTrayV4.EXE 624 2 MB
    System 4 84 KB
    Tmntsrv.exe 3548 3 MB
    winlogon.exe 900 4 MB
    wmiprvse.exe 548 5 MB

    Logical Drives
    Letter Label Type Capacity Available
    A: Floppy 0 B 0 B
    C: Hard Disk 19.53 GB 15.63 GB
    D: BIGDISK Hard Disk 74.53 GB 69.14 GB
    E: Storage Hard Disk 17.77 GB 4.55 GB
    F: CD-ROM 0 B 0 B
    G: CD-ROM 0 B 0 B
    H: CD-ROM 0 B 0 B


    Open Applications
    3DMark03
    Tom's Hardware Guide Community - Microsoft Internet Explorer



    Hard Disk Info
    Hard Disk Drive 1/2
    Name SAMSUNG SP4002H
    Manufacturer (Standard disk drives)
    Capacity 37.31 GB
    Model SAMSUNG SP4002H
    Interface Type IDE
    Drive Letters C:E:
    Hard Disk Drive 2/2
    Name ST380023A
    Manufacturer (Standard disk drives)
    Capacity 74.53 GB
    Model ST380023A
    Interface Type IDE

    I dont know if any of that stuff would help. Thanks for the reply.

    Kind regards
    Julian
  3. try the test again and when it fails restart your computer and go to your bios and check the temp of the cpu and the voltages, write down the results and post it here, meanwhile download <A HREF="http://www.memtest86.com/#download0" target="_new">memtest </A> to check your memory for erros and install it on a floppy disk and run it for 4-5 cycles and see if there is any erros and lets know

    wish if there was UnDo in the life
  4. Download "Motherboard Monitor" install and set it to monitor voltages and save as a text file.

    Now run the tests again. When it crashes reboot and check the log file. That will tell if your voltage to the cpu etc are stable.

    I aint signing nothing!!!
  5. You may want to bump your voltage to mem by.1 and to vcore by .025. Should give you a little more stability. Keep an eye on temps though.
  6. Hi guys, thanks for the replies.
    I ran memtest which successfully passed 4 cycles with no errors. I downloaded motherboard monitor and got the following results from the log. The numbers on the top are the last log before it crashed and the results below are 1 sec intervals.

    MHz CPU_tmp SYS-temp core0 core1 3.3 +5 +12
    ---------------------------------------------------------
    1473 59 44 1.74 1.23 3.23 4.88 12.65
    1473 62 44 1.74 1.23 3.23 4.88 12.65
    1473 60 44 1.74 1.23 3.25 4.91 12.65
    1473 62 44 1.74 1.23 3.23 4.88 12.59

    There was not more variation than listed above for any of the logged time intervals.

    I also tried boosting DDR voltage by 0.1 V to 2.6V and Vcore voltage by the lowest possible setting of 5%. Didn't really help so I moved it back to where it was.

    If anyone can recommend and further steps I will be happy to try anything to try and find out why this 3dmark03 crash occurs on the CPU test #1 (I havnt been able to run the benchmark past that point)

    Thanks again
    Julian
  7. I'm guessing its a videocard issue; don't read too much into the fact that Mad Onion calls it a "CPU test", its still very much a GPU test. Did you try another set of drivers for your Radeon ? Updating DirectX might help as well, and you could try to download latest AGP drivers for your motherboard.

    = The views stated herein are my personal views, and not necessarily the views of my wife. =
  8. 62c is kinda hot, i wouldnt rule that out, and a 44c system temp...sounds to me like your case has ventallation problems which would also allow your nb, sb, videocard, cpu to all run too hot, any one of these could be causeing these problems. The solution would be to add one or 2 low rpm fans to your case to just allow better ventallation.

    If it isn't a P6 then it isn't a processor
    110% BX fanboy
  9. I'm guessing that's a Palomino core, so 62c isn't too bad, but the 44 sys temps means his north bridge is boiling. Active cooling might help (put a fan on your north bridge) and some case fans. A simple test to see if this will help. Take off the side and aim a housefan at the mobo, and just outside the case. If this enables you to complete the benchmark, you have heat problems.
  10. i agree...

    If it isn't a P6 then it isn't a processor
    110% BX fanboy
  11. Well done folks I'm starting to get somewhere now. I made a house fan blow on my motherboard,and after the benchmark had ran succesfully, my system temp was down around 32 degrees and my CPU temp around 52.

    It got through the benchmark for the first time (results may indicate an upgrade would be good :)) but now I guess I need to find out how to keep my pc cooler, or what bit is getting hot. Any suggestions?

    I already have two fans on the main box plus one on my main chip. I take it the northbridge chip is the one under the gold heatsink that says "Gigabyte" on it.

    If this is likely to be the one causing my problems I will get a fan for it and try again. I see there is a connector that says "NB_FAN", I assume "Northbridge fan" is what is supposed to be plugged in there?

    Any other remedies would be much appreciated.

    Thanks again.
  12. lots of little things will help, such as removing the chipset cooler and applying a good thermal compound along with a smallish 40-60mm fan. Also neatly tucking away cables to allow better airflow. You need to try as hard as you can to increase the airflow in your case. What case are you using anyhow?

    If it isn't a P6 then it isn't a processor
    110% BX fanboy
  13. The north bridge fan is a good start. A new chip hsf would also be good. One of the big zalmans would be overkill. If you can get your hands on one of the stock fans from the xp2500+ you should be fine. Bothe of these options are very quiet as well.
  14. Hi guys,

    Thanks for the replies. From your responses I have managed to track down my problem to an overheating issue. A Zalman 6000cu fan blowing over my southbridge and bios chips plus a new cpu cooler and northbridge heatsink\fan solved my issues.

    System temp runs around 35 deg as does my CPU with the added bonus of no more crashes. Nice work.

    Next issue is my benchmark scores on 3Dmark03 are around 1788. I think that may be pretty average from what I can gather.

    That is even after today I upgraded my CPU from an AMD XP 1700+ to an AMD XP 2400+. Before doing this, but after fixing my cooling issues my Benchmark scores where very similar. I'm not sure if this is expected or not.

    On motherboard monitor my CPU speed is showing around 2009MHz where before my new chip it was showing around 1500MHz, so I think my new CPU is working. Maybe my motherboard is too old? In bios its clock speed is 133MHz and the DIP switches are set to auto.

    Would you expect my score to be better with my system? This may be the wrong forum for this, but while on the subject of my PC I'll ask anyway. Thanks for the help, I'm stoked!! : )

    Regards
    julian.
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