HP 1022n printer won't stop printing
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Printers
- Windows 7
- Hewlett Packard
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Peripherals
Last response: in Computer Peripherals
whit80
March 22, 2011 3:23:53 AM
Installed Windows 7 on one of our PC's today and when I went to set up network printing, the HP 1022n printer I was printing to kept printing out the same job over and over again. If I cancelled the job, it still kept printing, and I had to power off the printer to finally stop it. I've tried uninstalling the driver in Windows 7 and reinstalling it, but it keeps happening. I have other Windows 7 systems using this printer on the network with no problems. Any ideas? Thanks.
More about : 1022n printer stop printing
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Reply to whit80
_gusman_
March 22, 2011 7:49:45 AM
whit80 said:
Installed Windows 7 on one of our PC's today and when I went to set up network printing, the HP 1022n printer I was printing to kept printing out the same job over and over again. If I cancelled the job, it still kept printing, and I had to power off the printer to finally stop it. I've tried uninstalling the driver in Windows 7 and reinstalling it, but it keeps happening. I have other Windows 7 systems using this printer on the network with no problems. Any ideas? Thanks.Having the same issue - no fix yet. I'll keep trying to fix it and will let you know if I crack it -AM-
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Reply to _gusman_
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Eford
March 22, 2011 11:49:43 AM
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Eford
March 22, 2011 11:50:25 AM
amlothi
May 10, 2011 3:17:28 AM
Having the same problem here. However, it's only 1 new PC that was added to the network that has this problem. Other computers can print to the 1022n just fine. The other computers are a mix of Win7 and Win XP, the computer that causes infinite printing of a document is Win7.
Using services.msc to stop the printing is fine - but we already know we can stop the printing (turn the printer off and cancel the job).
Does anyone know how to FIX the problem so that it doesn't occur in the first place?
Using services.msc to stop the printing is fine - but we already know we can stop the printing (turn the printer off and cancel the job).
Does anyone know how to FIX the problem so that it doesn't occur in the first place?
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Reply to amlothi
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printerman
May 12, 2011 11:47:50 PM
amlothi
May 13, 2011 12:54:24 AM
I have been to HP.com
The printer has an official driver listed for Windows 7.
I have tried reinstalling that driver. It doesn't fix the issue.
HP tech support will not accept my question because the printer is "out of warranty".
I have HP. It wasn't my choice to buy this printer for our office. Now we are stuck with a printer that has problems whenever we upgrade to Windows 7 and HP won't admit that their driver is a piece of crap or help to fix the problem.
The printer has an official driver listed for Windows 7.
I have tried reinstalling that driver. It doesn't fix the issue.
HP tech support will not accept my question because the printer is "out of warranty".
I have HP. It wasn't my choice to buy this printer for our office. Now we are stuck with a printer that has problems whenever we upgrade to Windows 7 and HP won't admit that their driver is a piece of crap or help to fix the problem.
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Reply to amlothi
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amlothi
May 13, 2011 9:28:45 AM
I have been to HP.com. When I enter the product name and number I am refused support because the warranty has expired.
The help materials there do not address the problem I am having with the same document being repeatedly printed infinite times. However, on the support forum there are several other people with different problems due to the driver, like not being able to print PDFs, or crashing when printing.
It is clear that the driver is faulty in some way. No solution is posted on the forums there or in the support materials.
The help materials there do not address the problem I am having with the same document being repeatedly printed infinite times. However, on the support forum there are several other people with different problems due to the driver, like not being able to print PDFs, or crashing when printing.
It is clear that the driver is faulty in some way. No solution is posted on the forums there or in the support materials.
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Reply to amlothi
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mraj
September 15, 2011 2:25:33 PM
amlothi said:
I have been to HP.com. When I enter the product name and number I am refused support because the warranty has expired.The help materials there do not address the problem I am having with the same document being repeatedly printed infinite times. However, on the support forum there are several other people with different problems due to the driver, like not being able to print PDFs, or crashing when printing.
It is clear that the driver is faulty in some way. No solution is posted on the forums there or in the support materials.
Did you ever find a fix to this? We are in the same scenario. Installed Win7 laptop in a mixed environment of Win 7 PCs (which are printing fine) and XPs. Have already updated firmware to latest. Have reinstalled several times, even using a universal driver. Stays in continuous print unless disconnect printer from network and power printer down.
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Reply to mraj
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mraj
September 15, 2011 2:25:41 PM
amlothi said:
I have been to HP.com. When I enter the product name and number I am refused support because the warranty has expired.The help materials there do not address the problem I am having with the same document being repeatedly printed infinite times. However, on the support forum there are several other people with different problems due to the driver, like not being able to print PDFs, or crashing when printing.
It is clear that the driver is faulty in some way. No solution is posted on the forums there or in the support materials.
Did you ever find a fix to this? We are in the same scenario. Installed Win7 laptop in a mixed environment of Win 7 PCs (which are printing fine) and XPs. Have already updated firmware to latest. Have reinstalled several times, even using a universal driver. Stays in continuous print unless disconnect printer from network and power printer down.
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Reply to mraj
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kjuric
October 3, 2011 6:16:36 AM
Solution !!!
First of all, delete all drivers (mark any printer, in toolbar above choose Prit Server Properties - Drivers, and remove any driver associated with HP 1022n....
Download HP LaserJet Hostbased Plug and Play Basic Driver, dated 2009-11-05 (older of 2 proposed), size 4,62 MB from:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=...
UnZip it to a folder of choice..
In "Devices and Printers", choose "Add New Printer" and install LOCAL printer with new printer port, type Standard TCP/IP, and unmark "Automatically search for drivers", and point to unziped folder, chose 1022n model (newest HP driver assigns 1020 series model)...
Right click on HP 1022n, choose "Printer Properties", under "Ports" tab, just bellow table of all ports on your PC, there is checkbox "Enable two-way communication" and UNMARK it...
that's all, multiple copies printing works OK, range printing works OK...
First of all, delete all drivers (mark any printer, in toolbar above choose Prit Server Properties - Drivers, and remove any driver associated with HP 1022n....
Download HP LaserJet Hostbased Plug and Play Basic Driver, dated 2009-11-05 (older of 2 proposed), size 4,62 MB from:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=...
UnZip it to a folder of choice..
In "Devices and Printers", choose "Add New Printer" and install LOCAL printer with new printer port, type Standard TCP/IP, and unmark "Automatically search for drivers", and point to unziped folder, chose 1022n model (newest HP driver assigns 1020 series model)...
Right click on HP 1022n, choose "Printer Properties", under "Ports" tab, just bellow table of all ports on your PC, there is checkbox "Enable two-way communication" and UNMARK it...
that's all, multiple copies printing works OK, range printing works OK...
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Reply to kjuric
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hcornea
November 5, 2011 4:31:12 AM
kjuric said:
Solution !!!......
Right click on HP 1022n, choose "Printer Properties", under "Ports" tab, just bellow table of all ports on your PC, there is checkbox "Enable two-way communication" and UNMARK it...
It is this last bit that fixes a working installation to stop printing ad nauseaum. Thankyou!!
FWIW .. you can achieve a similar result, simply by using Windows Update to search for other drivers.
You don't need to download the HP driver package. The Deskjet 1020 Driver seems to work just fine.
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Reply to hcornea
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Davidhs
November 25, 2011 9:39:24 AM
Thank you hcomea,
As you say, it seems to be disabling the two-way communication option that does the trick.
I was able to just alter that setting with the already installed misbehaving driver and it now works correctly - just a single copy is printed.
This problem has existed for some time and I avoided facing up to it until a recent laptop upgrade made it acute.
As you say, it seems to be disabling the two-way communication option that does the trick.
I was able to just alter that setting with the already installed misbehaving driver and it now works correctly - just a single copy is printed.
This problem has existed for some time and I avoided facing up to it until a recent laptop upgrade made it acute.
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Reply to Davidhs
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slickawolf
November 30, 2011 2:56:39 PM
kjuric said:
Solution !!!First of all, delete all drivers (mark any printer, in toolbar above choose Prit Server Properties - Drivers, and remove any driver associated with HP 1022n....
Download HP LaserJet Hostbased Plug and Play Basic Driver, dated 2009-11-05 (older of 2 proposed), size 4,62 MB from:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=...
UnZip it to a folder of choice..
In "Devices and Printers", choose "Add New Printer" and install LOCAL printer with new printer port, type Standard TCP/IP, and unmark "Automatically search for drivers", and point to unziped folder, chose 1022n model (newest HP driver assigns 1020 series model)...
Right click on HP 1022n, choose "Printer Properties", under "Ports" tab, just bellow table of all ports on your PC, there is checkbox "Enable two-way communication" and UNMARK it...
that's all, multiple copies printing works OK, range printing works OK...
Yes the last step to disable Two-way communication resolved this issue for me as well.
Thanks all!
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Reply to slickawolf
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Ragnor
December 4, 2011 11:55:59 PM
Souledancer
January 8, 2012 1:33:46 PM
lycophrog
January 31, 2012 5:30:57 PM
Daniel_E
March 6, 2012 1:27:52 PM
Merrin29
March 21, 2012 8:58:37 PM
tgiraldez
April 19, 2012 5:37:17 PM
Thilac
January 14, 2013 9:27:40 PM
Hello all,
Also many thanks from Belgium. I've been trying to solve this problem for a few days and I found this simple and efficient solution : just uncheck that little checkbox!!!
My posts on the HP forum didn't help to fix the problem that appeared with the last windows update last week. Until then, I never experienced any problem.
Also many thanks from Belgium. I've been trying to solve this problem for a few days and I found this simple and efficient solution : just uncheck that little checkbox!!!
My posts on the HP forum didn't help to fix the problem that appeared with the last windows update last week. Until then, I never experienced any problem.
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Reply to Thilac
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carpenterminator
March 21, 2013 5:49:40 PM
x3po
May 13, 2013 8:11:45 AM
that fix didn't work on my hp 1022 printer (network attached to an Airties 4452, 4-port router with USB printer sharing port)
I have no problem in sharing other printers on my router's USB port, just this HP 1022. I have almost tried all drivers on the internet including HP's original drivers and microsoft's update printers but no luck! HP 1022's driver is really faulty to use with a windows 7 machine. I am sending print out to hp 1022 from my laptop (windows 7 32bt), it prints the page but it doesn't stop printing and keeps printing the same page till it wastes all blank pages on the printer tray!!
I hate HP !!! Grrr...
I have also HP 2550 colorjet printer and it doesn't work with windows 7 (32 bit and 64 bit) machines either. Its driver on hp.com and microsoft's update driver for windows 7 is faulty either. for hp 2550 driver problem, I have found a solution, when you install "hp 2700" driver (microsoft version) for hp 2550, it works well
I am really tired of HP's printing problems so I have decided not to buy another HP printer from now on, I will probably choose Xerox or OKI printers, they are even working without any problem with windows 7 machines when they are attached as a network printer. And their toner prices are pretty economic according to HP's!!!
I have no problem in sharing other printers on my router's USB port, just this HP 1022. I have almost tried all drivers on the internet including HP's original drivers and microsoft's update printers but no luck! HP 1022's driver is really faulty to use with a windows 7 machine. I am sending print out to hp 1022 from my laptop (windows 7 32bt), it prints the page but it doesn't stop printing and keeps printing the same page till it wastes all blank pages on the printer tray!!
I hate HP !!! Grrr...
I have also HP 2550 colorjet printer and it doesn't work with windows 7 (32 bit and 64 bit) machines either. Its driver on hp.com and microsoft's update driver for windows 7 is faulty either. for hp 2550 driver problem, I have found a solution, when you install "hp 2700" driver (microsoft version) for hp 2550, it works well
I am really tired of HP's printing problems so I have decided not to buy another HP printer from now on, I will probably choose Xerox or OKI printers, they are even working without any problem with windows 7 machines when they are attached as a network printer. And their toner prices are pretty economic according to HP's!!!
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Reply to x3po
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Daniel Mackey
May 21, 2013 3:41:30 PM
Thank you to everyone who posted with solutions. Here is what I did to get my 1022N (network printer) to work with Windows 7 32bit.
1. I downloaded the driver from HP's site for my version on win7
2. Follow the instructions for installing a local printer (even though this is a network printer)
3. Uncheck the "Enable Bidirectional support" check box in printer properties on the Ports tab.
4. Print a test page and verify that it only prints one copy, and the one copy is correct
Thanks again!
1. I downloaded the driver from HP's site for my version on win7
2. Follow the instructions for installing a local printer (even though this is a network printer)
3. Uncheck the "Enable Bidirectional support" check box in printer properties on the Ports tab.
4. Print a test page and verify that it only prints one copy, and the one copy is correct
Thanks again!
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Reply to Daniel Mackey
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dcspamela
August 19, 2013 6:22:20 AM
The fix that worked for everyone else did now work for me. I am using the HP 1022n on the network with Windows 7. When I uncheck the bidirectional printing box, it sets my printer to "offline". There is no option to work "online". I have tried numerous fixes and have not been successful. If I install another printer, I have the same problem...continuously printing a single page print job until I stop the print spooler.
I did reinstall the printer as a local printer. Test pages only print once. Everything else print in perpetuity! UGH!!!!!!!!!!!
Any other suggestions? Thanks!
I did reinstall the printer as a local printer. Test pages only print once. Everything else print in perpetuity! UGH!!!!!!!!!!!
Any other suggestions? Thanks!
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Reply to dcspamela
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tniemi
October 3, 2013 7:14:35 AM
For future googlers, solution to this problem.
I had a problem that was driving me crazy: The print job was printing repeatedly until all paper was used.
SOLUTION: Uncheck "Enable bidirectional support"
Step-by-step:
a) Select "Start Menu" > "Devices and Printers"
b) Right-click on the printer name, select "Printer Properties"
c) Choose "Ports" tab
d) From the list, choose the port that is used (Propably an IP number)
e) Make sure that "Enable bidirectional support" is UNCHECKED
f) Click OK and breathe a sigh of relief.
I had a problem that was driving me crazy: The print job was printing repeatedly until all paper was used.
SOLUTION: Uncheck "Enable bidirectional support"
Step-by-step:
a) Select "Start Menu" > "Devices and Printers"
b) Right-click on the printer name, select "Printer Properties"
c) Choose "Ports" tab
d) From the list, choose the port that is used (Propably an IP number)
e) Make sure that "Enable bidirectional support" is UNCHECKED
f) Click OK and breathe a sigh of relief.
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Reply to tniemi
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prashsoni9
January 27, 2014 5:27:57 AM
slickawolf said:
kjuric said:
Solution !!!First of all, delete all drivers (mark any printer, in toolbar above choose Prit Server Properties - Drivers, and remove any driver associated with HP 1022n....
Download HP LaserJet Hostbased Plug and Play Basic Driver, dated 2009-11-05 (older of 2 proposed), size 4,62 MB from:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=...
UnZip it to a folder of choice..
In "Devices and Printers", choose "Add New Printer" and install LOCAL printer with new printer port, type Standard TCP/IP, and unmark "Automatically search for drivers", and point to unziped folder, chose 1022n model (newest HP driver assigns 1020 series model)...
Right click on HP 1022n, choose "Printer Properties", under "Ports" tab, just bellow table of all ports on your PC, there is checkbox "Enable two-way communication" and UNMARK it...
that's all, multiple copies printing works OK, range printing works OK...
Yes the last step to disable Two-way communication resolved this issue for me as well.
Thanks all!
The last part of unmarking two way communication worked for me using 1022n in a LAN network having Win7/WinXP/Win Vista machines and I unmarked on all machines. Also I removed the printer from the laptop from which the original print was given, later reinstalled the printer again and unmarked the two way communication. Thanx for the simple fix saving a lot of time.
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Reply to prashsoni9
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santaggiusta
February 9, 2014 9:41:08 AM
tniemi said:
For future googlers, solution to this problem.I had a problem that was driving me crazy: The print job was printing repeatedly until all paper was used.
SOLUTION: Uncheck "Enable bidirectional support"
Step-by-step:
a) Select "Start Menu" > "Devices and Printers"
b) Right-click on the printer name, select "Printer Properties"
c) Choose "Ports" tab
d) From the list, choose the port that is used (Propably an IP number)
e) Make sure that "Enable bidirectional support" is UNCHECKED
f) Click OK and breathe a sigh of relief.
Great to hear it worked for everyone in Windows... has anyone using Mac OSX found a solution? How can bi-directional communication be disabled on OS X driver?
Must say HP truly sucks at support and solving issues with their drivers... this is not the first one that made me spend way too much time on finding a solution. Thanks to everyone for sharing it with the community of unlucky HP customers... I'll test the fix on a client's printer when I will have a chance. As for me, no more HP or Epson... burnt too many times
I'm giving Brother a chance to prove itself worthy and (knock on wood) while has its own minor quirks, so far so good. Sorry HP and Epson... it's not me, it's you!
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Reply to santaggiusta
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amontillado
February 9, 2014 11:05:28 AM
For some reason the above mentioned solution didn't work. When I clear the checkbox and print the printer just blinks but doesn't start printing.
However.. I did find another solution that worked for me. I tried different drivers and with the driver for the laserjet 2200 (pcl5) it all works !!!
It did have a problem with some true type fonts at first but you can change the setting for sending true type fonts to bitmap and all is well.
So just in case the (much easier) earlier solution doesn't work you at least have an alternative
However.. I did find another solution that worked for me. I tried different drivers and with the driver for the laserjet 2200 (pcl5) it all works !!!
It did have a problem with some true type fonts at first but you can change the setting for sending true type fonts to bitmap and all is well.
So just in case the (much easier) earlier solution doesn't work you at least have an alternative
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Reply to amontillado
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mstreetweb
March 23, 2014 7:20:13 AM
Thank you hcornea. Worked for me too!
......
Right click on HP 1022n, choose "Printer Properties", under "Ports" tab, just bellow table of all ports on your PC, there is checkbox "Enable two-way communication" and UNMARK it...
It is this last bit that fixes a working installation to stop printing ad nauseaum. Thankyou!!
FWIW .. you can achieve a similar result, simply by using Windows Update to search for other drivers.
You don't need to download the HP driver package. The Deskjet 1020 Driver seems to work just fine.
hcornea said:
kjuric said:
Solution !!!......
Right click on HP 1022n, choose "Printer Properties", under "Ports" tab, just bellow table of all ports on your PC, there is checkbox "Enable two-way communication" and UNMARK it...
It is this last bit that fixes a working installation to stop printing ad nauseaum. Thankyou!!
FWIW .. you can achieve a similar result, simply by using Windows Update to search for other drivers.
You don't need to download the HP driver package. The Deskjet 1020 Driver seems to work just fine.
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Reply to mstreetweb
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laptop95
July 16, 2014 8:25:35 PM
Having the same issue - no fix yet. I'll keep trying to fix it and will let you know http://www.95hangbong.vn/html-52-may-in-hp-chinh-hang.h...
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Reply to laptop95
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peterg87
August 18, 2014 11:40:46 AM
Hey everyone,
I found another solution to this issue.
I just encountered this printer issue today on one of our HP printer's in one of our offices (HP LaserJet P2035n). I recently set up a new Win 7 PC for one of our office managers and installed this printer as a network printer going through the usual process of Devices and Printers > Right click, add a printer > local port > IP address > printer driver. I downloaded the Win 7 x64 PnP package driver off the hp website to use. After all was installed, I sent a test page and I got an endless stream of test pages until I pulled the print tray out.
I right clicked on the HP printer in devices and printers > Printer properties > ports > configure port > unchecked the "SNMP Status Enabled" box
I still have the "enable bidirectional support" box checked and everything is working fine, only printing one copy.
I tried this out because of an earlier issue with a few of our Sharp copiers where on some PCs, the copier was seen as offline. However, when I did the same thing and unchecked the SNMP status enabled box for the Sharp, it automatically came back online on the PC I was working on. Seems to be some kind of bug with the SNMP status and a specific model of printer. Hope this helps.
I found another solution to this issue.
I just encountered this printer issue today on one of our HP printer's in one of our offices (HP LaserJet P2035n). I recently set up a new Win 7 PC for one of our office managers and installed this printer as a network printer going through the usual process of Devices and Printers > Right click, add a printer > local port > IP address > printer driver. I downloaded the Win 7 x64 PnP package driver off the hp website to use. After all was installed, I sent a test page and I got an endless stream of test pages until I pulled the print tray out.
I right clicked on the HP printer in devices and printers > Printer properties > ports > configure port > unchecked the "SNMP Status Enabled" box
I still have the "enable bidirectional support" box checked and everything is working fine, only printing one copy.
I tried this out because of an earlier issue with a few of our Sharp copiers where on some PCs, the copier was seen as offline. However, when I did the same thing and unchecked the SNMP status enabled box for the Sharp, it automatically came back online on the PC I was working on. Seems to be some kind of bug with the SNMP status and a specific model of printer. Hope this helps.
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Reply to peterg87
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it administrator
September 9, 2014 7:48:55 AM
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