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XPS M1330 working fine on battery not working on ac adapter and not charging

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May 20, 2010 4:51:08 PM

Hello,
I have a xps m1330 1 1/2 year old kids have been stepping on power cord, one day computer would not charge the battery I wiggled cord in socket finally got power but eventually stopped working off ac power. Took it to local repair shop. They ordered another ac power jack and repaired. He called to tell me my mother board needed replacing suggested I just toss the computer out or use as door stopper. Something just did not set well with me, so I got the computer home managed to get to bios and computer said warning battery critically low. Ordered new battery computer booted up fine and works on battery but in the bios next to ac power adapter says "none" does not recognize? Can anyone advise. Thought about getting an external battery charging device. My computer has not given me any problems before this and is working fine when I have a battery charged to run it.
May 20, 2010 5:03:43 PM

redflybyrd2 said:
Hello,
I have a xps m1330 1 1/2 year old kids have been stepping on power cord, one day computer would not charge the battery I wiggled cord in socket finally got power but eventually stopped working off ac power. Took it to local repair shop. They ordered another ac power jack and repaired. He called to tell me my mother board needed replacing suggested I just toss the computer out or use as door stopper. Something just did not set well with me, so I got the computer home managed to get to bios and computer said warning battery critically low. Ordered new battery computer booted up fine and works on battery but in the bios next to ac power adapter says "none" does not recognize? Can anyone advise. Thought about getting an external battery charging device. My computer has not given me any problems before this and is working fine when I have a battery charged to run it.


I forgot to mention I purchased another ac adapter as well.
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May 20, 2010 5:16:02 PM

Sounds like you have three alternatives:
1. Come up with a method to externally charge the batteries
2. Replace the motherboard
3. Replace the computer
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September 13, 2010 12:22:28 PM

This is a well documented problem with XPS M1330. There are issues within the power circuit on the motherboard. As stated here: http://www.aqstech.com/dell4.htm I think the repair runs about $99
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