HyperThreading and ATI TV do not get along

Archived from groups: microsoft.public.windowsxp.general (More info?)

I have an ATI AIW 9800 Pro with all the latest drivers and software, When I
play ATI TV I lose all sound and it locks up after about 2 minutes. ATI asked
me to disable hyperthreading, this fixed it. From there it took me to
http://support.microsoft.com/default.aspx?scid=kb;en-us;817589
so I could download updates that Microsoft claims they have. I have ran in
circles with this for hours and at no point have I ever seen anywhere to
download anything useful. Can anyone help me?
6 answers Last reply
More about hyperthreading along
  1. Archived from groups: microsoft.public.windowsxp.general (More info?)

    aerosmith_freak_03 wrote:
    > I have an ATI AIW 9800 Pro with all the latest drivers and software,
    > When I play ATI TV I lose all sound and it locks up after about 2
    > minutes. ATI asked me to disable hyperthreading, this fixed it. From
    > there it took me to
    > http://support.microsoft.com/default.aspx?scid=kb;en-us;817589
    > so I could download updates that Microsoft claims they have. I have
    > ran in circles with this for hours and at no point have I ever seen
    > anywhere to download anything useful. Can anyone help me?

    Obviously you have a reading comprehension problem, so I'm gonna type
    slower for you.

    Either download the latest Service Pack,

    "To resolve this problem, obtain the latest service pack for Microsoft
    Windows XP."

    or phone MS for the hotfix at 1-800-MICROSOFT.

    "A supported fix is now available from Microsoft . . . . To resolve this
    problem immediately, contact Microsoft Product Support Services to
    obtain the fix. For a complete list of Microsoft Product Support
    Services phone numbers and information about support costs, visit the
    following Microsoft Web site:
    http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS"

    --
    Peace!
    Kurt
    Self-anointed Moderator
    microscum.pubic.windowsexp.gonorrhea
    http://microscum.com/mscommunity
    "Trustworthy Computing" is only another example of an Oxymoron!
    "Produkt-Aktivierung macht frei"
  2. Archived from groups: microsoft.public.windowsxp.general (More info?)

    "aerosmith_freak_03" <aerosmith_freak_03@discussions.microsoft.com> wrote in
    message news:4EEE1882-5BAC-47A9-AC25-59F52132743E@microsoft.com...
    >I have an ATI AIW 9800 Pro with all the latest drivers and software, When I
    > play ATI TV I lose all sound and it locks up after about 2 minutes. ATI
    > asked
    > me to disable hyperthreading, this fixed it. From there it took me to
    > http://support.microsoft.com/default.aspx?scid=kb;en-us;817589
    > so I could download updates that Microsoft claims they have. I have ran in
    > circles with this for hours and at no point have I ever seen anywhere to
    > download anything useful. Can anyone help me?

    When I had problems with HyperThreading I eventually traced it back to the
    motherboard (which I've since had replaced). Have you tried the test utility
    from Intel which checks your system for compatibility:
    http://support.intel.com/support/processors/tools/htu/

    I hope you get to the bottom of it.

    Brian.

    --
    www.cryer.co.uk/brian
  3. Archived from groups: microsoft.public.windowsxp.general (More info?)

    Kurt - I'm usually with you on XP Activation and stuff but maybe the guy can
    read!

    I'm in the same place (9700 Pro TV hangs after random mins) and I DO have
    SP2 installed.

    And I tried another motherboard (same video card - same P4 HT chip) and a
    re-install (repair after MB change and then a complete reinstall) of XP. And
    it still hangs (will not terminate using task manager - won't let XP
    shutdown to restart - have to hit reset button).

    Any other help Kurt?


    "kurttrail" <dontemailme@anywhereintheknowuniverse.org> wrote in message
    news:OoxLtoUuFHA.2948@TK2MSFTNGP15.phx.gbl...
    > aerosmith_freak_03 wrote:
    >> I have an ATI AIW 9800 Pro with all the latest drivers and software,
    >> When I play ATI TV I lose all sound and it locks up after about 2
    >> minutes. ATI asked me to disable hyperthreading, this fixed it. From
    >> there it took me to
    >> http://support.microsoft.com/default.aspx?scid=kb;en-us;817589
    >> so I could download updates that Microsoft claims they have. I have
    >> ran in circles with this for hours and at no point have I ever seen
    >> anywhere to download anything useful. Can anyone help me?
    >
    > Obviously you have a reading comprehension problem, so I'm gonna type
    > slower for you.
    >
    > Either download the latest Service Pack,
    >
    > "To resolve this problem, obtain the latest service pack for Microsoft
    > Windows XP."
    >
    > or phone MS for the hotfix at 1-800-MICROSOFT.
    >
    > "A supported fix is now available from Microsoft . . . . To resolve this
    > problem immediately, contact Microsoft Product Support Services to obtain
    > the fix. For a complete list of Microsoft Product Support Services phone
    > numbers and information about support costs, visit the following Microsoft
    > Web site: http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS"
    >
    > --
    > Peace!
    > Kurt
    > Self-anointed Moderator
    > microscum.pubic.windowsexp.gonorrhea
    > http://microscum.com/mscommunity
    > "Trustworthy Computing" is only another example of an Oxymoron!
    > "Produkt-Aktivierung macht frei"
    >
  4. Archived from groups: microsoft.public.windowsxp.general (More info?)

    Compatibility. Have you tried and see if that card is compatible with XP. I have seen many that are not

    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.

    "andredowney" <andredowney@email.msn.com> wrote in message news:%23q%231zbYuFHA.3452@TK2MSFTNGP14.phx.gbl...
    > Kurt - I'm usually with you on XP Activation and stuff but maybe the guy can
    > read!
    >
    > I'm in the same place (9700 Pro TV hangs after random mins) and I DO have
    > SP2 installed.
    >
    > And I tried another motherboard (same video card - same P4 HT chip) and a
    > re-install (repair after MB change and then a complete reinstall) of XP. And
    > it still hangs (will not terminate using task manager - won't let XP
    > shutdown to restart - have to hit reset button).
    >
    > Any other help Kurt?
    >
    >
    >
    > "kurttrail" <dontemailme@anywhereintheknowuniverse.org> wrote in message
    > news:OoxLtoUuFHA.2948@TK2MSFTNGP15.phx.gbl...
    >> aerosmith_freak_03 wrote:
    >>> I have an ATI AIW 9800 Pro with all the latest drivers and software,
    >>> When I play ATI TV I lose all sound and it locks up after about 2
    >>> minutes. ATI asked me to disable hyperthreading, this fixed it. From
    >>> there it took me to
    >>> http://support.microsoft.com/default.aspx?scid=kb;en-us;817589
    >>> so I could download updates that Microsoft claims they have. I have
    >>> ran in circles with this for hours and at no point have I ever seen
    >>> anywhere to download anything useful. Can anyone help me?
    >>
    >> Obviously you have a reading comprehension problem, so I'm gonna type
    >> slower for you.
    >>
    >> Either download the latest Service Pack,
    >>
    >> "To resolve this problem, obtain the latest service pack for Microsoft
    >> Windows XP."
    >>
    >> or phone MS for the hotfix at 1-800-MICROSOFT.
    >>
    >> "A supported fix is now available from Microsoft . . . . To resolve this
    >> problem immediately, contact Microsoft Product Support Services to obtain
    >> the fix. For a complete list of Microsoft Product Support Services phone
    >> numbers and information about support costs, visit the following Microsoft
    >> Web site: http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS"
    >>
    >> --
    >> Peace!
    >> Kurt
    >> Self-anointed Moderator
    >> microscum.pubic.windowsexp.gonorrhea
    >> http://microscum.com/mscommunity
    >> "Trustworthy Computing" is only another example of an Oxymoron!
    >> "Produkt-Aktivierung macht frei"
    >>
    >
    >
  5. Archived from groups: microsoft.public.windowsxp.general (More info?)

    I assume the card is compatible with XP, I don't have the box right now but
    the offer drivers for XP. I didn't get this specific problem with the
    previous drivers and software ATI offered but I had plenty of others. I
    believe ATI MMC was version 8.5 before. After posting this I dicked with
    microsoft for an hour and a half on the phone, after several emails that
    didn't have the attachments that were supposed to be there or they had the
    incorrect email address. Any how I finally got the email and extracted
    everything, I already have SP2 so the file for SP1 was junk, the next file
    had stream.pbd. That was all I got, no instructions or anything else, I
    renamed it as stream.sys like the file that I guess is FUBAR and replaced the
    original (I show several on my system:C:\WINDOWS\Driver Cache\i386\sp2.cab,
    there's a couple under Program Files\Mediator 7, I replace the the one in
    C:\WINDOWS\system32\drivers) . After reboot the original was back. Does
    anyone know what I need to do?

    "Peter Foldes" wrote:

    > Compatibility. Have you tried and see if that card is compatible with XP. I have seen many that are not
    >
    > --
    > Peter
    >
    > Please Reply to Newsgroup for the benefit of others
    > Requests for assistance by email can not and will not be acknowledged.
    >
    > "andredowney" <andredowney@email.msn.com> wrote in message news:%23q%231zbYuFHA.3452@TK2MSFTNGP14.phx.gbl...
    > > Kurt - I'm usually with you on XP Activation and stuff but maybe the guy can
    > > read!
    > >
    > > I'm in the same place (9700 Pro TV hangs after random mins) and I DO have
    > > SP2 installed.
    > >
    > > And I tried another motherboard (same video card - same P4 HT chip) and a
    > > re-install (repair after MB change and then a complete reinstall) of XP. And
    > > it still hangs (will not terminate using task manager - won't let XP
    > > shutdown to restart - have to hit reset button).
    > >
    > > Any other help Kurt?
    > >
    > >
    > >
    > > "kurttrail" <dontemailme@anywhereintheknowuniverse.org> wrote in message
    > > news:OoxLtoUuFHA.2948@TK2MSFTNGP15.phx.gbl...
    > >> aerosmith_freak_03 wrote:
    > >>> I have an ATI AIW 9800 Pro with all the latest drivers and software,
    > >>> When I play ATI TV I lose all sound and it locks up after about 2
    > >>> minutes. ATI asked me to disable hyperthreading, this fixed it. From
    > >>> there it took me to
    > >>> http://support.microsoft.com/default.aspx?scid=kb;en-us;817589
    > >>> so I could download updates that Microsoft claims they have. I have
    > >>> ran in circles with this for hours and at no point have I ever seen
    > >>> anywhere to download anything useful. Can anyone help me?
    > >>
    > >> Obviously you have a reading comprehension problem, so I'm gonna type
    > >> slower for you.
    > >>
    > >> Either download the latest Service Pack,
    > >>
    > >> "To resolve this problem, obtain the latest service pack for Microsoft
    > >> Windows XP."
    > >>
    > >> or phone MS for the hotfix at 1-800-MICROSOFT.
    > >>
    > >> "A supported fix is now available from Microsoft . . . . To resolve this
    > >> problem immediately, contact Microsoft Product Support Services to obtain
    > >> the fix. For a complete list of Microsoft Product Support Services phone
    > >> numbers and information about support costs, visit the following Microsoft
    > >> Web site: http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS"
    > >>
    > >> --
    > >> Peace!
    > >> Kurt
    > >> Self-anointed Moderator
    > >> microscum.pubic.windowsexp.gonorrhea
    > >> http://microscum.com/mscommunity
    > >> "Trustworthy Computing" is only another example of an Oxymoron!
    > >> "Produkt-Aktivierung macht frei"
    > >>
    > >
    > >
    >
  6. Archived from groups: microsoft.public.windowsxp.general (More info?)

    andredowney wrote:
    > Kurt - I'm usually with you on XP Activation and stuff but maybe the
    > guy can read!
    >
    > I'm in the same place (9700 Pro TV hangs after random mins) and I DO
    > have SP2 installed.
    >
    > And I tried another motherboard (same video card - same P4 HT chip)
    > and a re-install (repair after MB change and then a complete
    > reinstall) of XP. And it still hangs (will not terminate using task
    > manager - won't let XP shutdown to restart - have to hit reset
    > button).
    > Any other help Kurt?

    Only to say that it works for me, which I know isn't any help at all.

    Actually, make sure you are using the latest ATI drivers, CAT 5.8, and
    MMC 9.08

    --
    Peace!
    Kurt
    Self-anointed Moderator
    microscum.pubic.windowsexp.gonorrhea
    http://microscum.com/mscommunity
    "Trustworthy Computing" is only another example of an Oxymoron!
    "Produkt-Aktivierung macht frei"
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