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Actuate 8 setup has experienced an error

Last response: in Windows 7
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November 27, 2012 7:15:01 PM

I encounterd error runing Setup fro Actuate 8. It says:

Please do the following:
- Close any running programs
- Empty your temporary folder
- Check your internet connection
Then try to run the Setup again.

However after i closed almost all the programs in my computer and removed temporary folder, the error still occurred.

Please help!
a b $ Windows 7
November 27, 2012 8:01:28 PM

empty the recycle bin as well reboot and try again.
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December 4, 2012 1:41:58 PM

thanks very much for the help. After a deep cleaning and rebboot, I was able to install Acutate 8 successfully. However when i opened an existing .rod, an error says "Unexpected file format". What's the root cause of that error?

Thanks again for your help and inputs!
m
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l
!