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Printing on 12x12 photo paper doesnt work correctly

Hello,
I just bought an HP7500A wide format so that I can print my 12 x 12 scrapbook pages at home. It prints borderless fine on cardstock but when I try to print on photo paper it stops about 1/4 inch from the outside edge and leaves a line of ink. I am using Red River glossy paper. Any suggestions would be greatly appreciated. Please reply to karenmcfadden@hotmail.com. Thanks again for any help you can provide.
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More about printing 12x12 photo paper doesnt work correctly
  1. Best answer
    open the printing option then in the print shortcut you could check print bordeless under booklet then go functionaly and se if the bordeless box is check the bordeless this box have to be check if you want to use it
  2. Best answer selected by nanasbuggycar.
  3. actually it turned out one of the rollers was defective and Staples replaced the printer since it was still a stocked item.
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