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Resolution will not pass 1400x1050

Last response: in Windows 7
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November 28, 2012 6:56:11 PM

Hi! Sorry if this is the wrong thread; I wasn't entirely sure where to post this.

So I have a problem... my computer and gateway monitor normally run at 1920x1080. Today when i turned on my pc, my resolution was set to 800x600 and it WILL NOT go past 1400x1050 and there is no option to go past it. Also, when i go to control panel and screen resolution, the display only says (Default Monitor) ON, when normally it says Gateway or something like that.

any help?

Thanks!

And i can give more details if needed.
November 28, 2012 7:13:28 PM

Look up your monitor and see if you can download display drivers for it.
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November 28, 2012 7:14:46 PM

First look in the Device Manager, and see if you are getting an exclamation point, or red "X" next to the display adapter.
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November 28, 2012 7:19:16 PM

electronian said:
First look in the Device Manager, and see if you are getting an exclamation point, or red "X" next to the display adapter.

So I checked device managers, and my ATI Radeon 5800 Series has a yellow triangle with an exclamation mark in it.
Then it says in the Device status " Windows cannot initialize the device driver for this hardware. (Code 37)"
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November 28, 2012 7:28:07 PM

Update:
Went into the control panel to troubleshooting hardware and devices. It found the same error as before and it is attempting to reinstall the drivers.
Problems found:
LDDM Graphics subsystem is disabled. NOT FIXED (red x)
Hardware changes might not have been detected. DETECTED (yellow triangle)
Ati Radeon HD 5800 Series has a driver problem. FIXED (green checkmark).

i still cannot go above 1400x1050 though..
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November 28, 2012 7:35:17 PM

Finally fixed it! Just had to do another restard after i went through the troubleshooter! thanks for all the help
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November 28, 2012 7:35:43 PM

I would go to AMD's website and download the newest drivers for your card.
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a b $ Windows 7
November 28, 2012 7:45:54 PM

Uninstall the current driver and re-install the correct driver.
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!