My external dvd drive is not recognized

Hello,
I ve a samsung N148 laptop. I want to reinstall the os. It doesnt ve an internal dvd drive. So i m using external dvd drive. My external dvd drive is not recognized in tat laptop. It is not even recognized n my dell too. Help me with this!!!
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More about external drive recognized
  1. Is the drive brand new? If it is, I'd return it and buy another one (different brand if possible). If not, try re-installing the drivers via the drive maker's support site.
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