when i turn on the computer it says Dell... but then goes to a screen this computer protected by authentication system. cannot access info without valid password. Theres no where to even put one. What can I do?
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  1. I believe that it is a BIOS password? Someone may have put it on there without your knowledge, especially if it was owned my someone else prior to you. The only way I can think of to clear the password would be to contact Dell. You may end up having to send it in.
  2. You could ask the owner for the the password....
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