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Password

Last response: in Laptops & Notebooks
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May 30, 2010 12:46:10 AM

when i turn on the computer it says Dell... but then goes to a screen this computer protected by authentication system. cannot access info without valid password. Theres no where to even put one. What can I do?

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a b D Laptop
May 31, 2010 10:34:48 AM

I believe that it is a BIOS password? Someone may have put it on there without your knowledge, especially if it was owned my someone else prior to you. The only way I can think of to clear the password would be to contact Dell. You may end up having to send it in.
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a b D Laptop
May 31, 2010 11:54:42 AM

You could ask the owner for the the password....
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