colorproblem HP 843C

[Guest]

Archived from groups: comp.sys.hp.hardware (More info?)

Hello,
I try to print a blue cover ,but all I get is a pink cover.
I filled my cartridge so ther is enough inkt.
So my question is how I can manage the colors so I get my good covers the
next time.
thanks a lot,
Henk.

 

[Guest]

Archived from groups: comp.sys.hp.hardware (More info?)

"henk" <hvanhoek@wxs.nl> wrote in message news:c8hr8a$59c$1@reader11.wxs.nl...
> Hello,
> I try to print a blue cover ,but all I get is a pink cover.
> I filled my cartridge so ther is enough inkt.
> So my question is how I can manage the colors so I get my good covers the
> next time.

Blue is a mixture of cyan and magenta. Is sounds like your cyan nozzles are
blocked. Try printing a diagnostic self test as shown at the following:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bpd07098&product=61012&dlc=en&lang=en#N1019D

Use the test for the DeskJet 840 and print the diagnostic test. If the color
section does not have cyan, magenta and yellow you probably need a new
cartridge.

Regards,
Bob Headrick, not speaking for my employer HP
MS MVP Printing/Imaging