I have a small startup post-production setup at home and recently purchased the Pinnacle DV500 Pluys with Adobe Premiere 6.0 bundled with it. I digitized and edited my footage (about an hour's worth) before the stuff hit the fan. Here's what happens:
The first half of the project plays fine, but when I jump the timeline to the latter part and click on a section of the footage, the program hangs, several windows within Premiere blank out, and the thing becomes unresponsive, forcing me to end the program. Ever since I completed the first draft of the project I have not been able to significantly reedit the footage because it quits on me without warning.
Here's what I've done to try and alleviate the problem:
1.) I have redigitized all footage in the scratch folder to make sure none of the video files were corrupted.
2.) I've downloaded the update to Pinacle DV500 Plus from pinnaclesys.com and installed everything without a hitch.
3.) I've reinstalled EVERYTHING (Premiere, Pinnacle, Windows...) countless times with the same problems. Even after reformatting my hard drive.
4.) I've purchased an ENTIRE NEW SYSTEM to make sure all my hardware is compatible with my OS. Promise TX2PRO Raid Kit with 2 Western Digital 80GB drives, Pentium 4/2.5Ghz, Asus P4T533-C motherboard, 1GB RAMBUS, etc.
I'm running everything on Windows XP Professional with SP1, freshly installed. I digitized my footage using Premiere's movie/batch capture through firewire with the Sony VX2000.
I'm pretty sure there are no hardware conflicts.
I can't edit or even output my video to tape (yet another problem) On an entirely separate issue, I am also unable to get an output video/audio signal from my Pinnacle DV500 Plus card with the breakout box attached and hooked up to a TV or VCR.
Is this because Pinnacle DV500 Plus and/or Premiere 6.0 is incompatible with WinXP Pro? Am I missing an update? Is there a setting I failed to set?
Please please please help! I've literally spent over 1 1/2 months reinstalling, updating, tweaking, and adjusting the programs to get them to work, and I keep coming across the same problem, even on an entirely different setup! Can someone out there please shine some light on this?
Well, I cannot fully compare or aid you as I don't use the Pinnacle product.
1st question - have you updated Permiere yet? There are a lot of updates (I hope you have cable/DSL.)
Secondly are you capturing using the pinnacle card and using the pinnacle to compress to MPEG2?
Generally the highest quality (and simplest) way to capture is using Premiere to capture straight from firewire. That should capture a DV-AVI stream about 12GB per hour of footage.
Once you have that footage, can you play with it in Premiere? What about viewing and scrolling it in Media player?
The only other issue I can think of is a conflict with the sound card or video card. You'd be unlucky to get that on 2 systems though.
What I'd do -
Patch Premiere (if it isn't already).
Do a 5 minute capture in Premiere and play around and see if you get the same errors as a longer file.
Try the whole thing without the Pinnacle card in also if the above is unsuccessful.
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