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USB Won't Work After Win 7 Intall

Last response: in Windows 7
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April 15, 2010 4:55:10 PM

I had Windows XP SP3 installed on this home made desktop and everything worked fine. I formatted the drive to install Windows 7 Home Premium.

1-I had issues installing, it kept getting stuck after the install at the "Starting Windows" screen so I disabled USB in the bios.

-Now everything works great but when I re-enable USB it freezes in the same place.

-Taken out RAM and tried different sticks.
-Tried disabling the floppy and other drives
-Updated the bios

Any other ideas?

ABit KX7-333 Motherboard

AMD Athlon XP 2000+ @ 1.67 Ghz (I actually think that this is an XP 2300 or 2600 chip, that the motherboard is just running like a XP 2000+ chip)

All-In-Wonder 9600 TV Tuner and Graphics Card

1.75 GB PC 2700 RAM (4-DIMMs)
Plextor DVDr Drive
Linksys Internal Gigabit Ethernet
60GB Primary Hard Drive
250GB Secondary Hard Drive
3.5” Floppy Drive

More about : usb work win intall

a b $ Windows 7
April 15, 2010 5:30:55 PM

Please try to enable USB in BIOS, and after that unplug any USB device from your PC
(Card Reader / Mouse / Keyboard etc)

Does it work now?
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April 15, 2010 5:34:04 PM

Tried that, nothing plugged, enabled it and it freezes on the "Starting Windows" screen.
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a b $ Windows 7
April 15, 2010 7:37:00 PM

There is a chance that the USB circuits are fried, or the wiring connector is plugged in to the wrong pins in the motherboard (less likely, since the USB was fine till the Windows setup)

Another suggestion, is to try booting Windows in safe-mode.
Maybe there is a driver that causing Windows to freeze.

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April 15, 2010 7:38:48 PM

I know they aren't fried because they worked in Windows XP less than a day ago.

I'll try Safe Mode but not sure what to do after that. Just check Device Manager?
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a b $ Windows 7
April 15, 2010 7:40:56 PM

If it will work in safe-mode, I have plenty of suggestions to provide.
Let's take it step by step :) 
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April 15, 2010 7:48:02 PM

I read ya Matan - I'm be home in an hour and I'll try it and reply.

Thanks for the quick replies!! I'm new to this forum and like it already.
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a b $ Windows 7
April 15, 2010 8:20:09 PM

You welcome mate.
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a b $ Windows 7
April 15, 2010 8:28:45 PM

DOwnload all the latest win 7 drivers from the mobo manufacturer. especially chipset and usb.
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April 15, 2010 9:30:42 PM

Tried Mobo drivers already.

Yes Safe Mode does start successfully - now what?
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a b $ Windows 7
April 15, 2010 10:01:51 PM

Let's try to reduce possible options:

Open MSCONFIG, and choose (stay in the first window ["General" tab] ) the 2nd option: Diagnostic startup.
Press Apply/OK and restart your computer.

Doe's it work for you now? (in normal mode of course)
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April 15, 2010 11:50:28 PM

I lied, I didn't have USB enabled. Safe Mode gets froze at Windows/system32/DRIVERS/CLASSPNP.SYS
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a b $ Windows 7
April 16, 2010 12:15:45 AM

Well, in that case - I recommend to format again (there's no data in the drive anyway, right?)
and install a fresh copy of your Windows 7.

BUT, this time make sure that there are no plugged in devices (except for mouse and keyboard)
And if you got other DVD of this Windows installation, try to use him (there is a good chance that the install DVD of your Windows is damaged)
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April 16, 2010 10:39:59 AM

Install, like last time, gets caught on Starting Windows after the reboot unless I disable USB in the bios. I tried burning a new disc also but the same issue, install won't continue unless USB is disabled.
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a b $ Windows 7
April 16, 2010 8:14:48 PM

Did you run the Windows 7 compatibily tool before attempting the upgrade? The review I found for that MB is from 2002. It might not be supported.

http://www.microsoft.com/windows/compatibility/windows-...
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a b $ Windows 7
January 27, 2012 5:10:59 PM

Best answer selected by mousemonkey.
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a b $ Windows 7
January 27, 2012 5:11:01 PM

This topic has been closed by Mousemonkey
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