Computer won't read windows 7 disk

[flippy_45]

Hello,
I'm trying to reformat my computer with the original windows 7 disk but i'm having issues. when i insert the disk and i go to "My Computer" it doesn't show up as a windows 7 disk and has no folders or files when i 'explore' it.
i checked the device manager and it shows the dvd rom is working fine, i updated the driver anyways and it said it was already up to date.
after i tried rebooting the computer and it doesn't give me the option to 'press any key to start disk' that it normally does. i went into bios and set it to where the dvd rom was first priority followed by the hard drive (nothing), then made it the only priority with all others disabled.
it then said "insert disk and press enter", i pulled the disk out then put it back in but it won't boot.
i made sure the disk drive was working by inserting another disk in it and it worked fine and booted up and everything. then i tried putting the windows 7 disk into another computer i have and it also booted up normally and worked fine.
sorry such a long thread but i wanted to be specific. please any ideas would help a ton. thanks

 

[hanifareed]

i think you need to choose your dvd driver as first booting options(boot by using dvd driver) by pressing f2 or f12 when you restart you pc in black screen

 

[DarkSable]

And you've tried cleaning the disk?

Failing that, your best bet would be creating a 'boot USB' with windows on it - perfectly legal. http://www.intowindows.com/how-to-install-windows-7vista-from-usb-drive-detailed-100-working-guide/

 

[unksol]

Download the correct iso

Http://en.community.dell.com/support-forums/software-os/w/microsoft_os/3316.2-1-microsoft-windows-7-official-iso-download-links-digital-river.aspx

Burn it to disk or use microsofts USB install.
www.microsoftstore.com/store/msstore/html/pbPage.Help_Win7_usbdvd_dwnTool

 

[flippy_45]

i think you need to choose your dvd driver as first booting options(boot by using dvd driver) by pressing f2 or f12 when you restart you pc in black screen

I did that

 

[flippy_45]

And you've tried cleaning the disk?

Failing that, your best bet would be creating a 'boot USB' with windows on it - perfectly legal. http://www.intowindows.com/how-to-install-windows-7vista-from-usb-drive-detailed-100-working-guide/

i cleaned the disk and like i said it worked fine on another computer. but i was thinking of burning the image to another disk and giving that a go. just wanted to see if anyone ran into this before. gonna give it a go and i'll let you know the outcome

 

[hanifareed]

are trying to install windows 7 on C: or Other Driver in case there is partition on your pc or laptop ? if it is and you are trying to install it on different drive than C:will cause a problem try to make destine C: drive
hope you find it helpful