Been hacked
Last response: in Laptops & Notebooks
Hello,
My granddaughter is on MSN hotmail and has had her account hacked, password changed, and e-mails sent to her mailing list that are disgusting. She can't seem to contact anyone who will help her unless she pays an arm and a leg. How can she get control of her account again?
My granddaughter is on MSN hotmail and has had her account hacked, password changed, and e-mails sent to her mailing list that are disgusting. She can't seem to contact anyone who will help her unless she pays an arm and a leg. How can she get control of her account again?
More about : hacked
Has she tried contacting Microsoft directly? If not, check this link out to get ahold of them:
http://support.microsoft.com/kb/295539
Also, this link may be helpful:
http://www.thatdanny.com/2009/04/18/what-to-do-if-your-...
http://support.microsoft.com/kb/295539
Also, this link may be helpful:
http://www.thatdanny.com/2009/04/18/what-to-do-if-your-...
buwish said:
Has she tried contacting Microsoft directly? If not, check this link out to get ahold of them: http://support.microsoft.com/kb/295539
Also, this link may be helpful:
http://www.thatdanny.com/2009/04/18/what-to-do-if-your-...
Thank you for the information. She has not been able to reach hotmail at all, but will try the msn link first. I realize I put this in the wrong forum, Sorry about that. Thanks for your help anyway!!
Best solution
I would try here
https://windowslivehelp.com/PasswordReset.aspx
I had to get my brothers back once. They changed it a bit , but I think its generally still the same.
https://windowslivehelp.com/PasswordReset.aspx
I had to get my brothers back once. They changed it a bit , but I think its generally still the same.
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nukemaster said:
I would try herehttps://windowslivehelp.com/PasswordReset.aspx
I had to get my brothers back once. They changed it a bit , but I think its generally still the same.
Thank you so much, she will try that first, then on to MSN support for help. Muchos Gracias er something like that!
nukemaster said:
I would try herehttps://windowslivehelp.com/PasswordReset.aspx
I had to get my brothers back once. They changed it a bit , but I think its generally still the same.
Thank you so much. Unfortunately, she has not tried this one yet. The others she has tried, but nothing helped.
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