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Been hacked

Last response: in Laptops & Notebooks
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June 17, 2010 9:25:35 PM

Hello,
My granddaughter is on MSN hotmail and has had her account hacked, password changed, and e-mails sent to her mailing list that are disgusting. She can't seem to contact anyone who will help her unless she pays an arm and a leg. How can she get control of her account again?

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a b D Laptop
June 18, 2010 2:48:25 PM

I would try here

https://windowslivehelp.com/PasswordReset.aspx

I had to get my brothers back once. They changed it a bit , but I think its generally still the same.
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June 18, 2010 6:34:04 PM

My yahoo account had also been hacked on that way. I clicked link for forgottonen password, typed answer on security questions which I set, and changed my pass. Then I returned control.
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June 18, 2010 6:50:07 PM

nukemaster said:
I would try here

https://windowslivehelp.com/PasswordReset.aspx

I had to get my brothers back once. They changed it a bit , but I think its generally still the same.


Thank you so much, she will try that first, then on to MSN support for help. Muchos Gracias er something like that!
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June 28, 2010 1:00:54 PM

nukemaster said:
I would try here

https://windowslivehelp.com/PasswordReset.aspx

I had to get my brothers back once. They changed it a bit , but I think its generally still the same.

Thank you so much. Unfortunately, she has not tried this one yet. The others she has tried, but nothing helped.
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June 28, 2010 1:01:46 PM

parkinson said:
My yahoo account had also been hacked on that way. I clicked link for forgottonen password, typed answer on security questions which I set, and changed my pass. Then I returned control.

Did that, no help, they even changed the security questions
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July 7, 2010 10:56:07 PM

Best answer selected by Dean2.
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a b D Laptop
July 8, 2010 3:13:01 AM

Did you get this all sorted out?
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!