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Been hacked

Last response: in Laptops & Notebooks
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June 17, 2010 9:25:35 PM

Hello,
My granddaughter is on MSN hotmail and has had her account hacked, password changed, and e-mails sent to her mailing list that are disgusting. She can't seem to contact anyone who will help her unless she pays an arm and a leg. How can she get control of her account again?

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a b D Laptop
June 18, 2010 2:48:25 PM
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I would try here

https://windowslivehelp.com/PasswordReset.aspx

I had to get my brothers back once. They changed it a bit , but I think its generally still the same.
June 18, 2010 6:34:04 PM

My yahoo account had also been hacked on that way. I clicked link for forgottonen password, typed answer on security questions which I set, and changed my pass. Then I returned control.
June 18, 2010 6:50:07 PM

nukemaster said:
I would try here

https://windowslivehelp.com/PasswordReset.aspx

I had to get my brothers back once. They changed it a bit , but I think its generally still the same.


Thank you so much, she will try that first, then on to MSN support for help. Muchos Gracias er something like that!
June 28, 2010 1:00:54 PM

nukemaster said:
I would try here

https://windowslivehelp.com/PasswordReset.aspx

I had to get my brothers back once. They changed it a bit , but I think its generally still the same.

Thank you so much. Unfortunately, she has not tried this one yet. The others she has tried, but nothing helped.
June 28, 2010 1:01:46 PM

parkinson said:
My yahoo account had also been hacked on that way. I clicked link for forgottonen password, typed answer on security questions which I set, and changed my pass. Then I returned control.

Did that, no help, they even changed the security questions
July 7, 2010 10:56:07 PM

Best answer selected by Dean2.
a b D Laptop
July 8, 2010 3:13:01 AM

Did you get this all sorted out?
!