thank u. I will try that. Its not new hardware. Its the stock cdr drive that came with the gateway. could a malfunction in the drive cause it? This is actually a friends laptop. she is running windows 98. she should be running xp with a 1 gig processor I would think and 1 meg of memory.
Im not sure but I think win 98 doesnt load drivers automatically? Maybe she lost the drivers? I don't know... I do appreciate the help and will forward the info to my friend. Thanks again.