Cannot open anything on Win7.

Help!
After installing ZoneAlarm and restarting my laptop, everything I click on a message saying ''Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item.'' pops up.

Never had the problem before, its as if I am no longer the administrator anymore as if i now try to delete anything I have to ask my system admin for permission... When I try to click on anything to do with the admin controls nothing comes up.

I assume it may have something to do with ZoneAlarm but I cannot unistall it from control panel and it won't let me even delete it straight from the folder. When I first restarted my laptop ZA didn't even pop up with permissions.

If anyone could shed some light on this it would be much appreciated. I'm a trainee teacher and rely on it working!! :sweat:
2 answers Last reply
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  1. try this
    download ccleaner from thislink
    http://www.mediafire.com/download.php?mkqqieuvy8o0vv5
    install it only
    donot run it
    then download ccleaner enhancer from this link
    http://www.mediafire.com/download.php?mkqqieuvy8o0vv5
    run it
    and press download latest
    then run ccleaner now
    now
    in
    cleaning tab
    check all selection in windows and application tab
    except the selection of wipe free space in windows tab
    press cean now button in the right side
    after that go to registery tab and press search for
    then press fix all selected
    then
    download antimalwarebyte from this link
    http://www.mediafire.com/download.php?afsg5nhgcvll1wh
    install it and run it then update it if it asked
    then perform full scan to whole computer partitionfrom safe mode
  2. Thank you for the reply. Ill give it ago and see what happens!
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