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Cannot open anything on Win7.

Last response: in Windows 7
December 4, 2012 4:24:03 PM

After installing ZoneAlarm and restarting my laptop, everything I click on a message saying ''Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item.'' pops up.

Never had the problem before, its as if I am no longer the administrator anymore as if i now try to delete anything I have to ask my system admin for permission... When I try to click on anything to do with the admin controls nothing comes up.

I assume it may have something to do with ZoneAlarm but I cannot unistall it from control panel and it won't let me even delete it straight from the folder. When I first restarted my laptop ZA didn't even pop up with permissions.

If anyone could shed some light on this it would be much appreciated. I'm a trainee teacher and rely on it working!! :sweat: 

More about : open win7

a b $ Windows 7
December 4, 2012 4:29:13 PM

try this
download ccleaner from thislink
install it only
donot run it
then download ccleaner enhancer from this link
run it
and press download latest
then run ccleaner now
cleaning tab
check all selection in windows and application tab
except the selection of wipe free space in windows tab
press cean now button in the right side
after that go to registery tab and press search for
then press fix all selected
download antimalwarebyte from this link
install it and run it then update it if it asked
then perform full scan to whole computer partitionfrom safe mode
December 4, 2012 4:34:40 PM

Thank you for the reply. Ill give it ago and see what happens!