MN-720 Driver Update Problem

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

Here is a funny/strange MN-720 behavior issue. I have not
seen anyone else in the NG with this problem...

I have a Compaq Armada E500 running XP SP2. I get a
notification from the broadband utility that there is a
critical update available. When I go to the website, the
page tells me that there is a driver update for the MN-720
card. When I download/run the update, it tells me that
all of the components are up to date, but the utility is
never sucessful in finding the wireless card. I have
followed the setup recommendations (unplug and re-plug the
card, etc). I have posted this to Microsoft support, and
they probably did not read my message, as I was told to
download and run the Update, and the driver will be
updated automatically. I have even tried to manually
update the driver, but I still have an old driver
(7/7/2003, 3.20.26.0).

Is the driver available by itself anywhere? Even
stranger, does anyone have any ideas as to why the utility
does not find the wireless card? Thanks in advance!
3 answers Last reply
More about driver update problem
  1. Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

    "David" <anonymous@discussions.microsoft.com> wrote in message
    news:033801c49780$c8f64f90$a301280a@phx.gbl...
    > Here is a funny/strange MN-720 behavior issue. I have not
    > seen anyone else in the NG with this problem...
    >
    > I have a Compaq Armada E500 running XP SP2. I get a
    > notification from the broadband utility that there is a
    > critical update available. When I go to the website, the
    > page tells me that there is a driver update for the MN-720
    > card. When I download/run the update, it tells me that
    > all of the components are up to date, but the utility is
    > never sucessful in finding the wireless card. I have
    > followed the setup recommendations (unplug and re-plug the
    > card, etc). I have posted this to Microsoft support, and
    > they probably did not read my message, as I was told to
    > download and run the Update, and the driver will be
    > updated automatically. I have even tried to manually
    > update the driver, but I still have an old driver
    > (7/7/2003, 3.20.26.0).
    >
    > Is the driver available by itself anywhere? Even
    > stranger, does anyone have any ideas as to why the utility
    > does not find the wireless card? Thanks in advance!

    Same thing happened to me. Unless you download the entire MS Broadband
    Update package and run it, the new driver for the MN 720 will not be
    updated.

    With regard to the new driver..... Several of us, myself included,
    experienced signal loss when updating the driver and had to revert back to
    the previous version. I'm currently using the 7/7/2003 driver with XP SP2
    and everything is working real well. My 720 is plugged in to a Toshiba
    Satellite 1135. My desktop is hooked to a MN 700 base station. I'm not
    saying you will experience the same problem I and several others had with
    the newer driver, but you should be aware of it anyway just in case.

    Regards.
  2. Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

    Thanks for the warning regarding the driver. I have
    indeed downloaded the entire MS Broadband update package,
    and when I run it, the wizard does not find my card. It's
    strange behavior, especially since the official Microsoft
    party line is "download the update". No one hears me when
    I say that the wizard does not find my card. It's plugged
    into theo PC, and operating correctly.


    >-----Original Message-----
    >
    >"David" <anonymous@discussions.microsoft.com> wrote in
    message
    >news:033801c49780$c8f64f90$a301280a@phx.gbl...
    >> Here is a funny/strange MN-720 behavior issue. I have
    not
    >> seen anyone else in the NG with this problem...
    >>
    >> I have a Compaq Armada E500 running XP SP2. I get a
    >> notification from the broadband utility that there is a
    >> critical update available. When I go to the website,
    the
    >> page tells me that there is a driver update for the MN-
    720
    >> card. When I download/run the update, it tells me that
    >> all of the components are up to date, but the utility is
    >> never sucessful in finding the wireless card. I have
    >> followed the setup recommendations (unplug and re-plug
    the
    >> card, etc). I have posted this to Microsoft support,
    and
    >> they probably did not read my message, as I was told to
    >> download and run the Update, and the driver will be
    >> updated automatically. I have even tried to manually
    >> update the driver, but I still have an old driver
    >> (7/7/2003, 3.20.26.0).
    >>
    >> Is the driver available by itself anywhere? Even
    >> stranger, does anyone have any ideas as to why the
    utility
    >> does not find the wireless card? Thanks in advance!
    >
    >Same thing happened to me. Unless you download the
    entire MS Broadband
    >Update package and run it, the new driver for the MN 720
    will not be
    >updated.
    >
    >With regard to the new driver..... Several of us,
    myself included,
    >experienced signal loss when updating the driver and had
    to revert back to
    >the previous version. I'm currently using the 7/7/2003
    driver with XP SP2
    >and everything is working real well. My 720 is plugged
    in to a Toshiba
    >Satellite 1135. My desktop is hooked to a MN 700 base
    station. I'm not
    >saying you will experience the same problem I and several
    others had with
    >the newer driver, but you should be aware of it anyway
    just in case.
    >
    >Regards.
    >
    >
    >
    >.
    >
  3. Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

    Hi David:

    What you're probably going to have to do is download the entire software
    package from MS and run it. The file should be "msbnsoftware.exe" and can
    be downloaded from the same location where the update package
    "msbndownload.exe" is located. When that's run it will update the MN 720
    driver to the latest version which has a file date of July 2004. Before you
    run the update, make a backup of the old driver and move it to a safe place.
    Since you're running XP SP2, you can always roll the driver back to the
    previous version if it gives you problems.

    Regards.

    <anonymous@discussions.microsoft.com> wrote in message
    news:02c701c49792$b7fa7380$a501280a@phx.gbl...
    > Thanks for the warning regarding the driver. I have
    > indeed downloaded the entire MS Broadband update package,
    > and when I run it, the wizard does not find my card. It's
    > strange behavior, especially since the official Microsoft
    > party line is "download the update". No one hears me when
    > I say that the wizard does not find my card. It's plugged
    > into theo PC, and operating correctly.
    >
    >
    >>-----Original Message-----
    >>
    >>"David" <anonymous@discussions.microsoft.com> wrote in
    > message
    >>news:033801c49780$c8f64f90$a301280a@phx.gbl...
    >>> Here is a funny/strange MN-720 behavior issue. I have
    > not
    >>> seen anyone else in the NG with this problem...
    >>>
    >>> I have a Compaq Armada E500 running XP SP2. I get a
    >>> notification from the broadband utility that there is a
    >>> critical update available. When I go to the website,
    > the
    >>> page tells me that there is a driver update for the MN-
    > 720
    >>> card. When I download/run the update, it tells me that
    >>> all of the components are up to date, but the utility is
    >>> never sucessful in finding the wireless card. I have
    >>> followed the setup recommendations (unplug and re-plug
    > the
    >>> card, etc). I have posted this to Microsoft support,
    > and
    >>> they probably did not read my message, as I was told to
    >>> download and run the Update, and the driver will be
    >>> updated automatically. I have even tried to manually
    >>> update the driver, but I still have an old driver
    >>> (7/7/2003, 3.20.26.0).
    >>>
    >>> Is the driver available by itself anywhere? Even
    >>> stranger, does anyone have any ideas as to why the
    > utility
    >>> does not find the wireless card? Thanks in advance!
    >>
    >>Same thing happened to me. Unless you download the
    > entire MS Broadband
    >>Update package and run it, the new driver for the MN 720
    > will not be
    >>updated.
    >>
    >>With regard to the new driver..... Several of us,
    > myself included,
    >>experienced signal loss when updating the driver and had
    > to revert back to
    >>the previous version. I'm currently using the 7/7/2003
    > driver with XP SP2
    >>and everything is working real well. My 720 is plugged
    > in to a Toshiba
    >>Satellite 1135. My desktop is hooked to a MN 700 base
    > station. I'm not
    >>saying you will experience the same problem I and several
    > others had with
    >>the newer driver, but you should be aware of it anyway
    > just in case.
    >>
    >>Regards.
    >>
    >>
    >>
    >>.
    >>
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