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MN-720 Driver Update Problem

Last response: in Networking
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September 10, 2004 6:54:45 PM

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

Here is a funny/strange MN-720 behavior issue. I have not
seen anyone else in the NG with this problem...

I have a Compaq Armada E500 running XP SP2. I get a
notification from the broadband utility that there is a
critical update available. When I go to the website, the
page tells me that there is a driver update for the MN-720
card. When I download/run the update, it tells me that
all of the components are up to date, but the utility is
never sucessful in finding the wireless card. I have
followed the setup recommendations (unplug and re-plug the
card, etc). I have posted this to Microsoft support, and
they probably did not read my message, as I was told to
download and run the Update, and the driver will be
updated automatically. I have even tried to manually
update the driver, but I still have an old driver
(7/7/2003, 3.20.26.0).

Is the driver available by itself anywhere? Even
stranger, does anyone have any ideas as to why the utility
does not find the wireless card? Thanks in advance!
September 10, 2004 10:45:34 PM

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

"David" <anonymous@discussions.microsoft.com> wrote in message
news:033801c49780$c8f64f90$a301280a@phx.gbl...
> Here is a funny/strange MN-720 behavior issue. I have not
> seen anyone else in the NG with this problem...
>
> I have a Compaq Armada E500 running XP SP2. I get a
> notification from the broadband utility that there is a
> critical update available. When I go to the website, the
> page tells me that there is a driver update for the MN-720
> card. When I download/run the update, it tells me that
> all of the components are up to date, but the utility is
> never sucessful in finding the wireless card. I have
> followed the setup recommendations (unplug and re-plug the
> card, etc). I have posted this to Microsoft support, and
> they probably did not read my message, as I was told to
> download and run the Update, and the driver will be
> updated automatically. I have even tried to manually
> update the driver, but I still have an old driver
> (7/7/2003, 3.20.26.0).
>
> Is the driver available by itself anywhere? Even
> stranger, does anyone have any ideas as to why the utility
> does not find the wireless card? Thanks in advance!

Same thing happened to me. Unless you download the entire MS Broadband
Update package and run it, the new driver for the MN 720 will not be
updated.

With regard to the new driver..... Several of us, myself included,
experienced signal loss when updating the driver and had to revert back to
the previous version. I'm currently using the 7/7/2003 driver with XP SP2
and everything is working real well. My 720 is plugged in to a Toshiba
Satellite 1135. My desktop is hooked to a MN 700 base station. I'm not
saying you will experience the same problem I and several others had with
the newer driver, but you should be aware of it anyway just in case.

Regards.
Anonymous
September 10, 2004 10:45:35 PM

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

Thanks for the warning regarding the driver. I have
indeed downloaded the entire MS Broadband update package,
and when I run it, the wizard does not find my card. It's
strange behavior, especially since the official Microsoft
party line is "download the update". No one hears me when
I say that the wizard does not find my card. It's plugged
into theo PC, and operating correctly.


>-----Original Message-----
>
>"David" <anonymous@discussions.microsoft.com> wrote in
message
>news:033801c49780$c8f64f90$a301280a@phx.gbl...
>> Here is a funny/strange MN-720 behavior issue. I have
not
>> seen anyone else in the NG with this problem...
>>
>> I have a Compaq Armada E500 running XP SP2. I get a
>> notification from the broadband utility that there is a
>> critical update available. When I go to the website,
the
>> page tells me that there is a driver update for the MN-
720
>> card. When I download/run the update, it tells me that
>> all of the components are up to date, but the utility is
>> never sucessful in finding the wireless card. I have
>> followed the setup recommendations (unplug and re-plug
the
>> card, etc). I have posted this to Microsoft support,
and
>> they probably did not read my message, as I was told to
>> download and run the Update, and the driver will be
>> updated automatically. I have even tried to manually
>> update the driver, but I still have an old driver
>> (7/7/2003, 3.20.26.0).
>>
>> Is the driver available by itself anywhere? Even
>> stranger, does anyone have any ideas as to why the
utility
>> does not find the wireless card? Thanks in advance!
>
>Same thing happened to me. Unless you download the
entire MS Broadband
>Update package and run it, the new driver for the MN 720
will not be
>updated.
>
>With regard to the new driver..... Several of us,
myself included,
>experienced signal loss when updating the driver and had
to revert back to
>the previous version. I'm currently using the 7/7/2003
driver with XP SP2
>and everything is working real well. My 720 is plugged
in to a Toshiba
>Satellite 1135. My desktop is hooked to a MN 700 base
station. I'm not
>saying you will experience the same problem I and several
others had with
>the newer driver, but you should be aware of it anyway
just in case.
>
>Regards.
>
>
>
>.
>
September 11, 2004 1:04:30 AM

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

Hi David:

What you're probably going to have to do is download the entire software
package from MS and run it. The file should be "msbnsoftware.exe" and can
be downloaded from the same location where the update package
"msbndownload.exe" is located. When that's run it will update the MN 720
driver to the latest version which has a file date of July 2004. Before you
run the update, make a backup of the old driver and move it to a safe place.
Since you're running XP SP2, you can always roll the driver back to the
previous version if it gives you problems.

Regards.

<anonymous@discussions.microsoft.com> wrote in message
news:02c701c49792$b7fa7380$a501280a@phx.gbl...
> Thanks for the warning regarding the driver. I have
> indeed downloaded the entire MS Broadband update package,
> and when I run it, the wizard does not find my card. It's
> strange behavior, especially since the official Microsoft
> party line is "download the update". No one hears me when
> I say that the wizard does not find my card. It's plugged
> into theo PC, and operating correctly.
>
>
>>-----Original Message-----
>>
>>"David" <anonymous@discussions.microsoft.com> wrote in
> message
>>news:033801c49780$c8f64f90$a301280a@phx.gbl...
>>> Here is a funny/strange MN-720 behavior issue. I have
> not
>>> seen anyone else in the NG with this problem...
>>>
>>> I have a Compaq Armada E500 running XP SP2. I get a
>>> notification from the broadband utility that there is a
>>> critical update available. When I go to the website,
> the
>>> page tells me that there is a driver update for the MN-
> 720
>>> card. When I download/run the update, it tells me that
>>> all of the components are up to date, but the utility is
>>> never sucessful in finding the wireless card. I have
>>> followed the setup recommendations (unplug and re-plug
> the
>>> card, etc). I have posted this to Microsoft support,
> and
>>> they probably did not read my message, as I was told to
>>> download and run the Update, and the driver will be
>>> updated automatically. I have even tried to manually
>>> update the driver, but I still have an old driver
>>> (7/7/2003, 3.20.26.0).
>>>
>>> Is the driver available by itself anywhere? Even
>>> stranger, does anyone have any ideas as to why the
> utility
>>> does not find the wireless card? Thanks in advance!
>>
>>Same thing happened to me. Unless you download the
> entire MS Broadband
>>Update package and run it, the new driver for the MN 720
> will not be
>>updated.
>>
>>With regard to the new driver..... Several of us,
> myself included,
>>experienced signal loss when updating the driver and had
> to revert back to
>>the previous version. I'm currently using the 7/7/2003
> driver with XP SP2
>>and everything is working real well. My 720 is plugged
> in to a Toshiba
>>Satellite 1135. My desktop is hooked to a MN 700 base
> station. I'm not
>>saying you will experience the same problem I and several
> others had with
>>the newer driver, but you should be aware of it anyway
> just in case.
>>
>>Regards.
>>
>>
>>
>>.
>>
!