Hello , i have experienced 4 blue screens in the past 2 weeks and i really need some help!!
Before i begin , be noted that i am a newbie at using the computer , i mostly use it to game and socialize.
Computer specifications :
Acer Aspire 4738G Windows 7 Home Premium
64 bit operating system
Intel core i3-cpu m380@ 2.53ghz
AMD Radeon HD 6370M
I used BlueScreenView to examine the dump files , here are the details for the bsod :
First bsod was caused by ntoskrnl.exe driver , ntoskrnl.exe + 70740
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Second bosd was caused by ntoskrnl.exe dirver , ntoskrnl.exe + 765da
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x1000009f
Third bsod was caused by iaStor.sys driver , iaStor.sys + 4ed89
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Fourth bsod was caused by aswSnx.SYS driver , aswSnx.SYS + d1b90
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
BUg Check code: 0x0000001e
If you need any more information on the blue screens , please tell me i will add it in .
Btw , my computer had no problem starting up before the blue screens happened . Now , after i type in my password at the login screen , it either takes a very long time , or after i get in , it is just a black screen with the cursor . I think that everything has been loaded but nothing is showing because if i open task manager ( ctrl+shift+esc) , the loading circle comes up for about a second . Please help me , i am currently undergoing some financial issues and have no money to buy a new computer .
Try reinstalling the drivers for the hard drive controllers first.
Start > Control Panel > Device Manager > IDE ATA/ATAPI Controllers
Right click on the controller select Uninstall
Restart the computer.
Let it reinstall itself.
See if that helps.
According to one of our techs, you're missing some Windows key files. It's likely due to either hard drive failure or a virus. Run a disk check; if that doesn't fix it, do a fresh Windows install. If you don't have a recovery disk, you should be able to get one from Microsoft.