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Computer not recognizing iPod

Last response: in Windows 7
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December 7, 2012 12:35:57 AM

I have a 6 month old computer with Windows 7 on it. Anyhow, I always use iTunes and backup/load songs from it to my iPhone 4 and 2nd gen iPod.

About a week ago is when I last was able to connect my iPod to itunes and load new songs. However now my computer no longer recognizes my iPod. I thought it was iTunes at fault but my computer still recognizes my iPhone no problem (with the same cord) and my computer also recognizes my gps watch with its own separate cord.

I've tried restarting my computer, unplugging it, using both USB ports but to no avail.

The ipod charges when plugged in to the computer but it just isn't being recognized (there are no removable storage devices showing in my computer either).

I opened device manager and it shows 2x Generic USB Hub, 2x Intel 6 Series...Hos Controller, 2x USB Root Hub, 1x USB Mass Storage Device. When I go to properties > details > hardware ids of the USB Mass Storage Device it shows USB\VID_0BDA&PID_158 and also USB\VID_0BDA&PID_158&REV_5888.

Any ideas what could be causing this and how to fix it?
a b \ Driver
a b $ Windows 7
December 7, 2012 1:47:13 AM

Try placing the iPod into disk mode to see if it is recognized by iTunes or Windows Explorer. If your iPod appears in iTunes when in disk mode, restore the iPod

http://support.apple.com/kb/TS1369
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Best solution

December 7, 2012 1:53:57 AM

You can also try...

Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.

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December 7, 2012 10:05:12 PM

I just reset the ipod and it worked! easy fix.
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December 7, 2012 10:05:17 PM

Best answer selected by imj0257.
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