Programs slow to respond on HP DV7-6199us

A quick and to the point of the issue, and things I have tried to resolve this. The laptop is an i7 with 8GB of (some kind) ram, Win 7 64bit, etc.

Boot and load times are not an issue, however with nearly any program, be it Excel or Photoshop, mouse inputs are beyond slow. I have to hover over a button for a second before it even highlights. It seems that if the programs are open for a little while that it is somewhat better, but still not acceptable for how new the computer is. CPU usage and memory usage are very low and no particular process seems to be hogging resources and causing the issue.

I have formatted and completed a new install within the month, ran the computer with minimal programs installed, with all drivers and windows updates installed with no change. It's not a virus or any kind of malware. I have tried various sizes of virtual memory/ paging file with no change either. I've tried another set of memory modules with perhaps a slight improvement, but it could have been the placebo effect as well. My gaming rig I built works perfectly with none of this nonsense, but I can't figure it out aside from blaming it on something that HP has installed, or with its proprietary drivers that are causing some conflict.

Thanks in advance for any help.
5 answers Last reply
More about programs slow respond 6199us
  1. follow this
    download ccleaner from thislink
    http://www.mediafire.com/download.php?u665zp8adotde8i
    install it only
    donot run it
    then download ccleaner enhancer from this link
    http://www.mediafire.com/download.php?mkqqieuvy8o0vv5
    run it
    and press download latest
    then run ccleaner now
    now
    in
    cleaning tab
    check all selection in windows and application tab
    except the selection of wipe free space in windows tab
    press cean now button in the right side
    after that go to registery tab and press search for
    then press fix all selected

    download antimalwarebyte from this link
    http://www.mediafire.com/download.php?afsg5nhgcvll1wh
    install it and run it then update it if it asked
    then perform full scan to whole computer partions from safe mode
  2. I tried that and nothing changed. This is a fresh install with no chance of issues from a virus or malware. It's something in the settings or with a driver/ software issue surrounding something HP I believe.
  3. ok
    from ccleaner program
    go to tools tab
    uninstal tab
    press save to file
    then upload the text file to us
    also go to
    tools tab
    start up tab
    press save to file
    then upload the file here
  4. Here's the text pasted;

    Adobe Flash Player 10 ActiveX Adobe Systems Incorporated 10/10/2011 6.00 MB 10.2.152.32
    Adobe Photoshop CS3 Adobe Systems Incorporated 10/26/2012 1.10 GB 10.0
    Adobe Reader X (10.1.4) MUI Adobe Systems Incorporated 10/28/2012 540 MB 10.1.4
    Adobe Shockwave Player 11.5 Adobe Systems, Inc. 10/10/2011 11.5.9.620
    AMD Catalyst Install Manager Advanced Micro Devices, Inc. 11/14/2012 26.2 MB 3.0.868.0
    Apple Application Support Apple Inc. 10/26/2012 65.0 MB 2.2.2
    Apple Mobile Device Support Apple Inc. 10/26/2012 23.7 MB 6.0.0.59
    Apple Software Update Apple Inc. 10/26/2012 2.38 MB 2.1.3.127
    Battlefield 3™ Electronic Arts 10/27/2012 1.4.0.0
    Bonjour Apple Inc. 10/26/2012 2.04 MB 3.0.0.10
    C771 USB Driver V1.0.11.0 CASIO 10/26/2012 5.05 MB 1.0.11.0
    CCleaner Piriform 10/24/2012 3.24
    CPUID CPU-Z 1.62 12/6/2012 3.19 MB
    CyberLink PowerDVD 10 CyberLink Corp. 10/10/2011 226 MB 10.0.3.2714
    CyberLink YouCam CyberLink Corp. 10/10/2011 124 MB 3.5.1.3908
    EcuFlash openecu.org 12/5/2012 1.41
    Energy Star Digital Logo Hewlett-Packard 10/10/2011 300 KB 1.0.1
    Google Chrome Google Inc. 10/26/2012 23.0.1271.95
    HP 3D DriveGuard Hewlett-Packard Company 10/10/2011 6.99 MB 4.1.5.1
    HP Connection Manager Hewlett-Packard Company 10/10/2011 33.4 MB 4.0.45.1
    HP Games WildTangent 10/10/2011 1.0.2.4
    HP On Screen Display Hewlett-Packard Company 6/21/2011 1.43 MB 1.1.2
    HP Power Manager Hewlett-Packard Company 10/10/2011 3.61 MB 1.2.3
    HP Quick Launch Hewlett-Packard Company 6/21/2011 7.14 MB 2.3.6
    HP Setup Hewlett-Packard Company 6/21/2011 8.6.4530.3651
    HP Setup Manager Hewlett-Packard Company 10/10/2011 8.30 MB 1.1.13231.3673
    HP SimplePass 2011 Hewlett-Packard 10/10/2011 50.6 MB 5.1.0.495
    HP Software Framework Hewlett-Packard Company 6/21/2011 2.81 MB 4.0.110.1
    IBM Lotus Forms Viewer 3.5.1 IBM 10/29/2012 65.9 MB 7.6.1.123
    IDT Audio IDT 10/10/2011 1.0.6329.0
    Intel(R) Display Audio Driver Intel Corporation 10/26/2012 6.14.00.3074
    Intel(R) Management Engine Components Intel Corporation 10/26/2012 7.0.0.1144
    Intel(R) PROSet/Wireless Software for Bluetooth(R) Technology Intel Corporation 10/10/2011 88.6 MB 1.0.2.0511
    Intel(R) PROSet/Wireless WiFi Software Intel Corporation 10/10/2011 116 MB 14.0.3000
    Intel(R) Wireless Display Intel Corporation 10/10/2011 119 MB 2.0.30.0
    iTunes Apple Inc. 10/26/2012 182 MB 10.7.0.21
    Java 7 Update 9 Oracle 12/5/2012 130 MB 7.0.90
    Malwarebytes Anti-Malware version 1.65.1.1000 Malwarebytes Corporation 12/9/2012 19.4 MB 1.65.1.1000
    Medal of Honor (TM) Electronic Arts 10/27/2012 38.3 MB 1.0.0.0
    Microsoft .NET Framework 4 Client Profile Microsoft Corporation 11/3/2012 38.8 MB 4.0.30319
    Microsoft Office Enterprise 2007 Microsoft Corporation 12/5/2012 12.0.6612.1000
    Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs Microsoft Corporation 11/25/2012 124 KB 12.0.4518.1014
    Microsoft Security Essentials Microsoft Corporation 12/4/2012 4.1.522.0
    Microsoft Silverlight Microsoft Corporation 10/30/2012 42.5 MB 5.1.10411.0
    Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Corporation 6/21/2011 1.69 MB 3.1.0000
    Microsoft Visual C++ 2005 Redistributable Microsoft Corporation 10/31/2012 298 KB 8.0.61001
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Corporation 6/21/2011 788 KB 9.0.30729
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Corporation 10/10/2011 784 KB 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Corporation 11/2/2012 788 KB 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Corporation 10/10/2011 596 KB 9.0.30729
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Corporation 10/10/2011 592 KB 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Corporation 11/2/2012 600 KB 9.0.30729.6161
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 Microsoft Corporation 12/4/2012 13.7 MB 10.0.30319
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Corporation 10/31/2012 11.8 MB 10.0.40219
    NVIDIA PhysX NVIDIA Corporation 10/27/2012 119 MB 9.09.0203
    Origin Electronic Arts, Inc. 10/26/2012 9.0.15.65
    PdaNet for Android 3.50 June Fabrics Technology Inc 10/26/2012 4.66 MB
    PlayReady PC Runtime x86 Microsoft Corporation 6/21/2011 1.65 MB 1.3.0
    PunkBuster Services Even Balance, Inc. 10/27/2012 0.991
    Realtek Ethernet Controller Driver Realtek 10/10/2011 7.41.216.2011
    Realtek PCIE Card Reader Realtek Semiconductor Corp. 10/10/2011 6.1.7600.74
    Renesas Electronics USB 3.0 Host Controller Driver Renesas Electronics Corporation 10/10/2011 601 KB 2.0.32.0
    Synaptics Pointing Device Driver Synaptics Incorporated 10/10/2011 46.4 MB 15.2.4.4
    Validity WBF DDK Validity Sensors, Inc. 10/10/2011 22.6 MB 4.3.118.0
    Viewer_armyifx 10/29/2012 3.5.1
    VLC media player 2.0.1 VideoLAN 10/26/2012 2.0.1
    Windows Driver Package - Tactrix CDM Driver Package (03/13/2008 2.04.06) Tactrix 12/5/2012 03/13/2008 2.04.06
    Windows Driver Package - Tactrix CDM Driver Package (06/27/2007 2.02.04) Tactrix 12/5/2012 06/27/2007 2.02.04
    Windows Driver Package - Tactrix Inc. (usbser) Ports (07/29/2008 1.00.0000) Tactrix Inc. 12/5/2012 07/29/2008 1.00.0000
    Windows Live Essentials Microsoft Corporation 6/21/2011 15.4.3508.1109
    Windows Live Mesh ActiveX Control for Remote Connections Microsoft Corporation 6/21/2011 5.57 MB 15.4.5722.2
  5. your program are good and not containing any bad program
    try this
    download hw monitor
    http://www.mediafire.com/download.php?wuid0ry1ddwjg7k
    run it
    upload an image
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