Toshiba laptop problems

Hello,when i press shift n 2 key to locate [@] i get a coma key[,] it seems swapped around and i cant seem to get the hash key. help.
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More about toshiba laptop problems
  1. Make sure the default keyboard language is correct for your particular country:

    Control Panel > Region and Language
    Click the Keyboards and Languages tab
    Click Change keyboards button.

    If you don't see your country listed in the drop-down bar at the top, click the "Add" button halfway down the box.
    When you've set the default keyboard language as it should be, click 'OK' to save the new setting.
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