Cannot send e-mail or login to certain sites

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

Good day,

I've just installed a US Robotics wireless router to be
used with my MS Wireless Notebook Adapter MN-720. I am
running Windows XP Pro which has not been upgraded to SP2
yet.

When I'm plugged into the network via a cable everything
works fine however when I disconnect the cable and attach
to my wireless router I can no longer send e-mails within
Outlook, I get a TCP/IP error stating that the SMTP
server has unexpectedly terminated the connection. I
can, however receive messages.

In addition, I cannot login to Hotmail and other similar
sites, when I try I get a "server not found" error. Also
when I tried to post a message here I got that same error.

I've already contacted US Robotics and they have
escalated the call and they suggested that I check with
Microsoft. I thought that I would also post a message
here to see if anyone has encountered these problems
before.

Thank you for any help.

Kevin

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

Thank you for getting back to me,

I performed the pings, here are the results;

"ping www.google.com" returned 64.233.171.104
"ping www.homestead.com" returned 209.157.71.50
"ping 216.239.57.99" returned 216.239.57.99
"ping 209.157.71.50" returned 209.157.71.50

Hope you can help me.


>-----Original Message-----
>While connected via wireless do the following & post the
results.
>
>1) Go to start | run | type in "command" (without the
quotes) | click on
>OK. (No results from this operation other then the black
Windows opening
>up.)
>
>2) Type in "ping www.google.com" (without the quotes) &
press enter
>
>
>
>3) Type in "ping www.homestead.com" (without the quotes)
& press enter
>
>
>
>4) Type in "ping 216.239.57.99" (without the quotes) &
press enter (this
>is www.google.com)
>
>
>
>5) Type in "ping 209.157.71.50" (without the quotes) &
press enter (this
>is www.homestead.com)
>
>
>
>Kevin wrote:
>
>> Good day,
>>
>> I've just installed a US Robotics wireless router to
be
>> used with my MS Wireless Notebook Adapter MN-720. I
am
>> running Windows XP Pro which has not been upgraded to
SP2
>> yet.
>>
>> When I'm plugged into the network via a cable
everything
>> works fine however when I disconnect the cable and
attach
>> to my wireless router I can no longer send e-mails
within
>> Outlook, I get a TCP/IP error stating that the SMTP
>> server has unexpectedly terminated the connection. I
>> can, however receive messages.
>>
>> In addition, I cannot login to Hotmail and other
similar
>> sites, when I try I get a "server not found" error.
Also
>> when I tried to post a message here I got that same
error.
>>
>> I've already contacted US Robotics and they have
>> escalated the call and they suggested that I check
with
>> Microsoft. I thought that I would also post a message
>> here to see if anyone has encountered these problems
>> before.
>>
>> Thank you for any help.
>>
>> Kevin
>
>.
>