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XP Problems

Last response: in Windows XP
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October 25, 2002 12:14:12 AM

This is my system:
Athlon TBird 1.2 266
Abit KT7A-R
768mb pc133 ram
Geforce 2 Ti
Santa Cruz Sound Card
Realtek NIC
IBM 60g, Maxtor 40g
This system was running ABSOLUTELY fine since the release of xp, until about 2 weeks ago. The only new addition was a Dazzle compactflash reader, which i removed, but still having problems. Did a fresh install of xp, loaded drivers for epson printer & scanner. The problem seems to occur when the computer is inactive for a period of time, it locks up, have to restart, then it wouldn't recognize my Ibm & Maxtor harddrives. I would power down completely, then restart and it would boot up ok. Then same thing would happen again, again, etc... I've reinstalled win xp 3 times, and don't know what to do. Ive opened up the box, and checked cables, power connectors,all fans working...Via HM says cpu temp at full load is 52 cel, system temp 27 cel. Can anybody offer any help?

More about : problems

October 25, 2002 3:01:23 PM

Have you checked the Event Viewer Logs for errors?

Start\Settings\Control Panel\Administrative Tools\Event Viewer, Application and System.

This could possibly be a reason the computer locks up:

<A HREF="http://support.microsoft.com/default.aspx?scid=kb;en-us;Q317751" target="_new">Explorer.exe Process Uses Many CPU Cycles When Windows Is Idle</A>

I would first update all drivers in the system, especially the chipset, and then disable all unnecessary programs from loading when Windows loads the desktop by running MSCONFIG at the Start\Run command line.

Secondly, you could have a third-party program, driver or file in the system that is running as a Service, and is causing the machine to hang by taking up all the processor resources. It can be hard to find, too ... because WinXP can run these kind of programs in groups. Open the Task Manager, and under the Processes tab, you'll see several entries for something called svchost.exe. Svchost.exe is a generic process name for Services that run from dynamic-link libraries (.DLL's). When you start WinXP, svchost.exe constructs multiple lists of service groupings that need to be loaded. Each instance can run at the same time. Svchost.exe groups are listed in the Registry under:

HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Svchost

Each Value Name contains a list of included Service .DLL values, in a REG_MULTI_SZ data type. These Services are extracted from HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\<Service Short Name>.

To see the list of active Services in each process, go to Start\Run, and open a command prompt with the CMD command. Then type: Tasklist /SVC

If you see something that shouldn't be running, or that you don't recognize, try searching the item on <A HREF="http://www.google.com/advanced_search?num=100&hl=en&lr=..." target="_new">Google</A>.

Note: It's possible that none of this is applicable towards your particular problem, but it's a good place to start.

Toey

<font color=red>First Rig:</font color=red> <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=17935" target="_new"><font color=green>Toejam31's Devastating Dalek Destroyer</font color=green></A>
<font color=red>Second Rig:</font color=red> <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=15942" target="_new"><font color=green>Toey's Dynamite DDR Duron</font color=green></A>
________________________________________

<A HREF="http://www.btvillarin.com/phpBB/index.php" target="_new"><b><font color=purple>BTVILLARIN.com</font color=purple></b></A> - <i><font color=orange>A better place to be</font color=orange></i>. :wink:
October 27, 2002 1:52:50 AM

Went into event viewer, and all the errors listed are acpi errors? Should I install the via 4 in 1 drivers on Win Xp?I was told to use the native drivers.. Also my bios is from 5/2001. Could this be a problem? If so, can i update the bios myself?
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October 27, 2002 11:52:21 AM

Could you post the exact error message or messages found in the Event Viewer logs ... please, sir?

An older BIOS can indeed be a problem when WinXP is installed, and there can issues with ACPI compatibility. Microsoft claims that most BIOS versions issued after January of 2001 are should be compatible with the OS, but I have found this statement to be overly optimistic, at best.

It is very possible for you to flash the BIOS, if you follow the proper procedure, which should either be detailed in your mainboard manual, or on the Abit <A HREF="http://www.abit-usa.com/faq/" target="_new">website</A>.

IMHO, I believe it would be a better idea to hold off on installing the VIA drivers until you can locate the source of the APCI power managment errors. I seriously doubt that running the system with the default Windows VIA chipset drivers are the reason you are experiencing a problem.

Toey

<font color=red>First Rig:</font color=red> <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=17935" target="_new"><font color=green>Toejam31's Devastating Dalek Destroyer</font color=green></A>
<font color=red>Second Rig:</font color=red> <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=15942" target="_new"><font color=green>Toey's Dynamite DDR Duron</font color=green></A>
________________________________________

<A HREF="http://www.btvillarin.com/phpBB/index.php" target="_new"><b><font color=purple>BTVILLARIN.com</font color=purple></b></A> - <i><font color=orange>A better place to be</font color=orange></i>. :wink:
October 27, 2002 12:45:47 PM

These are the 3 errors in my event viewer: 1)Error is acpi, event #4, "ALMI: ACPI Bios is attempting to read from illegal IO post address(0 X71), which lies in the 0 X70 protected address range, this could lead to system instability. Please contact system vendor for tech support. Error 2 is ACPI, event #5, "ALMI : ACPI Bios is attempting to read an illegal IO port address(Oxcf8) which lies in the Oxcf8-Oxcff protected address range. Please contact system vendor for tech support. Error 3: Which is a warning. Source Disk, Event # 34.The driver disabled the write cache on device\Device\Harddisk2\DR6.
October 28, 2002 12:00:09 AM

Thanks for posting the information; it was helpful in allowing me to search the 'Net for information related to the errors.

What I have found is that these ACPI errors are not unusual for systems with Abit mainboards after WinXP is installed, particularly with RAID-capable boards. The difficulty is with Windows being able to correct allocate the IRQ addresses for the hardware, so that IRQ sharing is functioning normally, without interference from the BIOS.

The only possible solutions seem to be to flash the BIOS to the latest version, and/or to reinstall the operating system using the older APM Power Management and HAL (Hardware Abstraction Layer) (Standard PC), with Plug-n-Play set in the BIOS to "No", if this feature is available, and to manually allocate any IRQ addresses for your devices that might show as being in conflict after the changes are made. The APIC controller in the BIOS should also be switched back to the older legacy PIC IRQ controller, if your mainboard BIOS has this feature listed.

Such as:

<A HREF="http://www.anandtech.com/guides/viewfaq.html?i=47" target="_new">Why are all my devices using one IRQ in Win2K or WinXP?</A>

The instructions on this page are also applicable for WinXP.

The last possible solution is to RMA the mainboard back to the manufacturer and get something different, with an ACPI-compatible BIOS, perhaps from a different company altogether, like Asus, GigaByte, or MSI.

Toey

<font color=red>First Rig:</font color=red> <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=17935" target="_new"><font color=green>Toejam31's Devastating Dalek Destroyer</font color=green></A>
<font color=red>Second Rig:</font color=red> <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=15942" target="_new"><font color=green>Toey's Dynamite DDR Duron</font color=green></A>
________________________________________

<A HREF="http://www.btvillarin.com/phpBB/index.php" target="_new"><b><font color=purple>BTVILLARIN.com</font color=purple></b></A> - <i><font color=orange>A better place to be</font color=orange></i>. :wink:
October 29, 2002 12:03:26 AM

Took your suggestion of updating my bios, the local computer store wanted $50 - $75 to flash bios with a 7- 10 day wait, so I thought what the hell, the worst case would be a new board!!! Updated the bios sucessfully to the A9 bios for this board. Cleared my cmos as directed, but forgot to make notations on my cpu settings. Could you or anyone tell me what the multipler/fsb settings should be for the 1.2 Amd tbird (266). The bios update corrected my ACPI errors in the event viewer but my cpu temp is now at 50 degrees celius, where it used to be at 35 degrees. The settings I have inputed into the softmenu are:

Cpu Operating Speed: 1200(133)
Multipiler Factor: x9
Cpu/Fsb/Pci Clock: 133/33mhz
Cpu FSB PLus(mhz): 0
Speed Error Hold: Disabled

Athlon TBird 1.2 266
Abit KT7A-R
768mb pc133 ram
Geforce 2 Ti
Santa Cruz Sound Card
Realtek NIC
IBM 60g, Maxtor 40g
Any Help would be appreciated!!! Thanks Joe
October 29, 2002 9:24:18 AM

those are the correct settings for a 1.2

<i>It's always the one thing you never suspected.</i>
October 29, 2002 7:49:28 PM

Thanks for the quick reply, It's reassuring to know that I'm not going to burn anything up!!! Any thoughts on why the cpu temp went up from an average of 38(before bios flash) to 50 degrees celius. Would the recent updating of the bios have something to do with it? Is 50 degrees celius at system idle to high? The cpu temp only use to get to 50 at full load.. ????
October 30, 2002 5:03:26 AM

Your temp "went up" because your new BIOS reports the temperature differently (can't say more or less accurately... you can't trust BIOS for CPU temps). Your chip isn't actually running any hotter.
!