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How do I fix this problem in the event viewer logs?

  • Event Viewer
  • Computers
  • Windows Update
  • Windows 7
Last response: in Windows 7
December 10, 2012 6:05:35 PM

My computer was freezing at times and I didn't know what it was so I searched the event viewer logs and came across these two errors:

The Windows Update service hung on starting.

- <Event xmlns="">
- <System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7022</EventID>
<TimeCreated SystemTime="2012-12-07T16:58:56.321662000Z" />
<Correlation />
<Execution ProcessID="856" ThreadID="836" />
<Security />
- <EventData>
<Data Name="param1">Windows Update</Data>


In the application logs, I came across this little message:

wuaueng.dll (1180) SUS20ClientDataStore: A request to write to the file "C:\Windows\SoftwareDistribution\DataStore\Logs\ed b.log" at offset 412672 (0x0000000000064c00) for 512 (0x00000200) bytes succeeded, but took an abnormally long time (62 seconds) to be serviced by the OS. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

- <Event xmlns="">
- <System>
<Provider Name="ESENT" />
<EventID Qualifiers="0">508</EventID>
<TimeCreated SystemTime="2012-12-07T17:00:15.000000000Z" />
<Security />
- <EventData>
<Data>C:\Windows\SoftwareDistribution\DataStore\Lo gs\edb.log</Data>
<Data>412672 (0x0000000000064c00)</Data>
<Data>512 (0x00000200)</Data>

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