Fault report by windows7

Hello, Every couple of days my PC reports via a dialog box on the desktop the following fault, this has happened several times.

Line 74
Char 6
Error HRESULT_ERROR
Code 0
URL http://Pbttbc.bt.MOTIVE.com/Portal/misc.jisp?Client.Type=discus


Anyone any ideas??
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More about fault report windows7
  1. You need to find out what program/process is displaying this box - if there a title to the window?

    then:
    - make sure you have no other programs running
    - press CTL+ALT+DEL and run Task Manager
    - click on the Applications tab
    - right-mouse-click the single entry and select 'Go to Process'
    - report back to us all that is highlighted.
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