MN-710 appears to cause computer to stop

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

I have an MN-710 installed on my computer running Windows
XP with SP 2. It connects very nicely with my network
gateway. Signal strength is high. However, after some
time, usually more than 15 minutes, the computer fails to
respond. It has to be rebooted.

This happens when I leave the computer on while doing
other tasks (e.g. laundry.) It happens when I am in the
midst of using other programs that do not require internet
access. It happens when I am on the net or reading email.
This happened before installing SP 2 as well as after. It
happens if I have the Broadband Networking utility
installed, it happens if I don't have the utility
installed.

But, it does not happen when the computer is on standby.
This problem does not occur if the Gateway is directly
connected to this computer. It does not happen when a 56K
modem is connected to this computer. It does not happen
when no internet access point is connected to this
computer. So, it is probably not the computer.

I've talked to my computer maker's help desk and to
various knowledgeable computer types. They say this is
characteristic of the USB adapter.

Should I toss the MN-710 in the charity box and forge on?

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

I have the same issue (after I installed SP2) - any ideas
on how to fix this? I need to reboot to regain my wifi
connection!
>-----Original Message-----
>You may want to do the following then.
>
>Go to http://housecall.antivirus.com & do an online virus
scan for free.
> (I've seen several viruses cause the symptoms that you
are seeing.)
>
>Download, Install, Update, & then scan for spyware with
both ad-aware &
>"Spybot Search & Destroy".
>
>Also it might be the USB controller so you might try a
different USB port.
>
>One last thing are you using a USB 1.1 or USB 2.0 port?
>
>mmrudy wrote:
>
>> I have an MN-710 installed on my computer running Windows
>> XP with SP 2. It connects very nicely with my network
>> gateway. Signal strength is high. However, after some
>> time, usually more than 15 minutes, the computer fails to
>> respond. It has to be rebooted.
>>
>> This happens when I leave the computer on while doing
>> other tasks (e.g. laundry.) It happens when I am in the
>> midst of using other programs that do not require internet
>> access. It happens when I am on the net or reading email.
>> This happened before installing SP 2 as well as after. It
>> happens if I have the Broadband Networking utility
>> installed, it happens if I don't have the utility
>> installed.
>>
>> But, it does not happen when the computer is on standby.
>> This problem does not occur if the Gateway is directly
>> connected to this computer. It does not happen when a 56K
>> modem is connected to this computer. It does not happen
>> when no internet access point is connected to this
>> computer. So, it is probably not the computer.
>>
>> I've talked to my computer maker's help desk and to
>> various knowledgeable computer types. They say this is
>> characteristic of the USB adapter.
>>
>> Should I toss the MN-710 in the charity box and forge on?
>
>.
>

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

I always set my computer to presentation mode that way none of the
annoying power saving features cause me problems.

anonymous@discussions.microsoft.com wrote:

>>-----Original Message-----
>>You may want to do the following then.
>>
>>Go to http://housecall.antivirus.com & do an online virus
>
> scan for free....
>
> Thanks for the useful information. I didn't mention that
> this computer is an AMD 64+. A local computer show
> mentioned that there is an unspecified conflict between the
> chip and SP 2. Don't know how this would be relevant as all
> else works well.
>
>
> I have 2.0 USB ports and have the MN 710 plugged into one
> that worked well with my printer. Also tried one that was
> used successfully by my PDA and another used by the
> external hard drive. So that doesn't "seem" to be the problem.
>
> I have Spybot (most recent version) on board. It appears
> to be intercepting spyware. I have McAfee virus scan and it
> reveals no virus. I will be happy to try the free online
> virus scan as well, as I like cross checks.
>
> Could this problem involve "power" saving settings in the
> control panel? If so, where should they be set?
>
> Thanks again.
>
>