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Razer Carcharias cracking/beeping/crunching sounds

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March 4, 2013 2:45:59 PM

Hello,

Yesterday I bought a new Razer Carcharias,but it hasn't been working as it as it should have.
I have cracking,beeping and crunching sounds coming out of the speakers..
Every time I scroll my mouse,click it or move it I can hear it beep.
But there is a constant crunching sound too...

Could this be my soundcard?
This is a bit weird because my last headset worked fine with no strange sounds..
Is it also normal that I have to put in the audiojacks+usb to have audio??
If I only put in the audiojacks I have no sound at all,and also no weird sounds,only if put in the usb the sounds begin!
I have tried every usb port on my pc,it's the same on every one of them.

I have Supreme FX II soundcard that came with my Asus Maximus Formula SE

I hope you guys can find a pretty costless solution,because this is bugging me a lot...

Thanks in advance,

Jeremy

I also send a email to Razer over 24 hours ago but they didn't reply yet.
March 5, 2013 4:37:11 PM

Does nobody have an answer to this problem?
March 10, 2013 11:04:10 PM

I have the same issue
Related resources
March 26, 2013 9:00:51 AM

doesn't nobody know a solution to this?
April 26, 2013 5:12:47 AM

Hello,

Though I haven't found way to fix this but I think that the problem may be caused by the USB port that you plugged the headset into. When I disconnect a device the crackling changes and when I disconnect all devices from my computer the crackling really dies down. I plugged my headset into another computer and it seemed to work fine so I don't think that it is a problem with the headset. Does windows pick up your headset in the volume mixer?

-BRAV3
April 26, 2013 6:30:42 AM

I tried to unplug some usb cables, but the only one which made the noise a bit quieter was from my Razer Deathstalker keyboard, not by much though. Every other unplugged USB cable made the noise not go any quieter. Windows doens't pick the headset up in the volume mixer though.
April 26, 2013 10:25:12 AM

Seems to be a fairly common problem with USB headsets. Also, as far as I know, when you use USB headsets the sound card gets bypassed, so you are better off with a sound card that has analog outputs( which your sound card has). It could be an EMI problem too, so you want to search around if there is a fix, or it could be a grounding problem.

Happy Gaming, the Prisoner...
September 13, 2013 7:53:36 PM

Sorry for the zombie post but I only JUST figured out the workaround. I've had my razer headset for a year and the audio static was driving me insane, the cause is the motherboards usb power, it simply creates static every time any other usb port does something such as your mouse or keyboard, by plugging my razer headsets usb power into an external powerboard using a USB charger as a middleman, (EG taking the usb part out of your apple charger and replacing it with your razer usb power cable) completely ERASES the static, it's almost like a new headset. I wish this came on some information with the headset because it changes the audio quality from $10.00 headset to what it actually should be.
November 14, 2013 8:52:09 AM

jordanmiddleton said:
Sorry for the zombie post but I only JUST figured out the workaround. I've had my razer headset for a year and the audio static was driving me insane, the cause is the motherboards usb power, it simply creates static every time any other usb port does something such as your mouse or keyboard, by plugging my razer headsets usb power into an external powerboard using a USB charger as a middleman, (EG taking the usb part out of your apple charger and replacing it with your razer usb power cable) completely ERASES the static, it's almost like a new headset. I wish this came on some information with the headset because it changes the audio quality from $10.00 headset to what it actually should be.
Thank you so much man, I literally sat here trying to remember my log in details to thank you haha. I solved this by putting the USB into my Xbox 360 (which is turned off but plugged in so can still power it) and as if by magic the horrible noises are gone. Legend!
November 19, 2013 6:05:15 AM

jordanmiddleton said:
Sorry for the zombie post but I only JUST figured out the workaround. I've had my razer headset for a year and the audio static was driving me insane, the cause is the motherboards usb power, it simply creates static every time any other usb port does something such as your mouse or keyboard, by plugging my razer headsets usb power into an external powerboard using a USB charger as a middleman, (EG taking the usb part out of your apple charger and replacing it with your razer usb power cable) completely ERASES the static, it's almost like a new headset. I wish this came on some information with the headset because it changes the audio quality from $10.00 headset to what it actually should be.


This sounds like such a great solution but it just doesn't work for me. Why does this not work for me? There's still the same static sound,
February 26, 2014 8:41:59 AM

I bought the same headset yesterday and when plugging in the USB ( without connecting headphone and mic ) there was a strange static noise in the background that changed multiple times each second.
At first i thought the headset was broke, tried different usb port ( back and front of the pc ).
Then i tried the headset input of my iPhone with the Razer headset, still the same problem.
My final try was the iPhone USB connector for the poweroutput...
This worked, when using the USB of the headset in the USB output of a normal power output there is no static, no noise, just silence.
I now use the headset plugged in the computer ( mic and headset output ) but the USB is plugged into a iPhone loader plugged into a power outlet. Works like a charm!

Sorry, just read the solution from jordanmiddleton, it's the same solution!
April 28, 2014 7:04:20 AM

Another thing i did and worked out perfectly for me is to connect the cables at my razer blackwidow inputs. It's pretty much the same thing.
June 7, 2014 10:20:27 PM

H0wtzer said:
Hello,

Yesterday I bought a new Razer Carcharias,but it hasn't been working as it as it should have.
I have cracking,beeping and crunching sounds coming out of the speakers..
Every time I scroll my mouse,click it or move it I can hear it beep.
But there is a constant crunching sound too...

Could this be my soundcard?
This is a bit weird because my last headset worked fine with no strange sounds..
Is it also normal that I have to put in the audiojacks+usb to have audio??
If I only put in the audiojacks I have no sound at all,and also no weird sounds,only if put in the usb the sounds begin!
I have tried every usb port on my pc,it's the same on every one of them.

I have Supreme FX II soundcard that came with my Asus Maximus Formula SE

I hope you guys can find a pretty costless solution,because this is bugging me a lot...

Thanks in advance,

Jeremy

I also send a email to Razer over 24 hours ago but they didn't reply yet.



Hello!

I had the same problem but i fixed it, i also made a video due to MANY ppl having this problem

https://www.youtube.com/watch?v=7Jwz1wqPvDw (Im uploading this as we speak, so if its not up, just refresh in a couple of minutes)

/TarreTan
!