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XPS M140 CD/DVD Drive Issue

Last response: in Laptop Tech Support
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Anonymous
a b D Laptop
August 8, 2010 6:05:25 PM

Hello,
I have a Dell XPS M140 laptop. It reads both CDs and DVDs but it will not copy data (e.g. photos) onto blank DVDs (DVD-R, DVD-RW), only CDs. Is this function not possible on this laptop; do I have to buy a new driver?
August 8, 2010 7:17:50 PM

do you have dvd writing software?
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August 8, 2010 11:20:11 PM

This topic has been moved from the section CPU & Components to section Laptops & Notebooks by Mousemonkey
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a b D Laptop
August 9, 2010 3:00:57 AM

The title of this topic has been edited by Buwish
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a b D Laptop
August 9, 2010 3:02:12 AM

Yes, as upendra asked, do you have the correct software installed or are you trying to do it via Windows? If the software isn't the issue, i'd recommend updating the drive's firmware via dell's support site to see if that does anything.
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