Alt 10 isnt working on my acer laptop

Hello,
when i turned on my laptop all it did was say error loading operating system. So i restarted and tried the alt 10 key and it keeps freezing on the "please Wait A Moment" screen
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  1. Are you attempting to get into the system recovery partition?
  2. buwish said:
    Are you attempting to get into the system recovery partition?


    Yeah i am. but it just keeps freezing on that screen
  3. Which screen? You mean when you first get into the recovery partition or the boot up screen(s)?
  4. buwish said:
    Which screen? You mean when you first get into the recovery partition or the boot up screen(s)?


    The screen After you Press the Recovery Key (alt+10).. It is a Black screen and all it does is say "Please Wait A Moment".. screen before you get to any of the recovery options
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