my laptop is VGN-SZ5 Series.
my problem is my CD installer was broken and it is no longer usable. It happened that my system is totally infected by virus which resided already in the system and it always coming back even i clean it.
Is there any possible to reformat my sony laptop so that to make my system new and free of virus. How to create an installer since my laptop is no longer capable to produce it?
Thank you very much for any helps and assistance that you can provide.
This topic has been moved from the section Opinions and Experiences to section Laptops & Notebooks by Buwish
August 9, 2010 10:08:28 PM
You might ask Sony if they can supply you with a copy Windows on a CD (which frankly they should have given you originally, in my view). If they refuse or charge you excessively tell them that's the end of your custom.
You then have a couple of options -- find a friend who has a desktop computer and some knowledge -- perhaps a small repair guy -- who can remove your had drive and connect it to a second machine and try to remove the viruses.
Alternatively go and buy a retail version of Windows and boot from the CD and let Windows installer reformat the drive (which will get rid of the viruses) and put a fresh version of Windows on the machine. You may still need to download drivers for the Sony's video etc.