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Blue Screen of Death at startup

Last response: in Windows 7
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December 15, 2012 8:56:16 PM

Hello, I'm new to these forums and I was hoping you could help me.

I have a DELL Insipiron N4050 laptop that uses Windows 7 Home Premium. Recently, whenever I try to start up my computer, during the loading screen where the Windows logo shows up, the logo freezes and it shows me a BSOD for a split second, and then it restarts and shows me the "Startup Repair" or "Start Windows Normally" options. I choose startup repair and it says that startup repair has failed after trying several times. I shut it down, and I try to boot it again in safe mode, but the same thing happens, the logo freezes and the BSOD shows up, and it loops. I shut it down again, and try boot it using "Last Known Configuration", but the same thing also happens.

Right now I don't know what to do and it would be really appreciated if you could help me fix this problem
a b $ Windows 7
December 15, 2012 9:10:46 PM

Take a pic of the blue screen when it comes up, then either post it or type where the bsod is coming from...
a b $ Windows 7
December 15, 2012 9:11:10 PM

oh, and what hardware or software have you added recently?
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December 15, 2012 9:21:57 PM

Well, to be honest I can't remember anything that I've added recently, but here is what the blue screen says aside from the normal things it says: *** STOP : 0x00000007B (0XFFFFF880009A97E8, 0XFFFFFFFFC000000D, 0X0000000000000000, 0X0000000000000000)
December 15, 2012 10:26:31 PM

I have also did the hard drive test in the setup menu and nothing seems to be wrong
a b $ Windows 7
December 15, 2012 11:27:56 PM

Does it give any type of message before listing the STOP code?

It normally would be something like any of the following:

IRQL_NOT_LESS_OR_EQUAL
UNMOUNTABLE_BOOT_VOLUME


Normally, the blue screen with the error code you provided is typically tied to not being able to access a boot device that had possibly been used or was connected before the previous reboot or shutdown.

The Microsoft fix is listed HERE.

Let me know if this helps!

December 15, 2012 11:38:21 PM

There was no message of any sort before my STOP code in my situation. Also, I am not very knowledgeable with reformatting or reinstalling new OSes
a b $ Windows 7
December 15, 2012 11:45:19 PM

Has there been any recent hardware / software changes on the computer?

Any external devices like a jump drive or external hard drive connected that wasn't before or prior to the last shutdown?
December 16, 2012 12:43:32 AM

There has not been any hardware or software changes in the past week or so before this started to happen
December 16, 2012 2:33:41 PM

Can anyone help?
a b $ Windows 7
December 18, 2012 6:25:10 PM

From what little I can deduce, I'd say your hard drive is on it's way out. You can try booting to a boot cd and run a chkdsk -f and see if there are bad sectors. And start backing up everything...
a b $ Windows 7
December 18, 2012 11:36:56 PM

scottiemedic said:
From what little I can deduce, I'd say your hard drive is on it's way out. You can try booting to a boot cd and run a chkdsk -f and see if there are bad sectors. And start backing up everything...


I have to agree with scottiemedic on this one. There is something going on with the drive.

At any time have you gotten a blue screen showing the following information:
STOP: 0x000000ED
UNMOUNTABLE_BOOT_VOLUME


If so, that is prime indication that the drive has too many bad sectors on the heads and it is fixing to spin for hte last time.
!