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Tom's Hardware > Forum > Computer Peripherals > Printers > HP ink cartridge lawsuit?

HP ink cartridge lawsuit?

Forum Computer Peripherals : Printers HP ink cartridge lawsuit?

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Hello,
Has anyone heard of this? Inkjet printer manufacturers being sued over false "cartridge needs replaced" messages? I saw a blurb on Epson printers about this...

Also have learned that due to HP smartchip in printer cartridges, you may have a full cartridge of black ink, but due to "programmed cartridge expiration dates" on the chip, your color cartridge may have an expired date --- even if full of ink --- and you can not print with it OR WITHOUT IT--- even in black cartridge only mode! What a scam!!

Reply to giga giga
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not a scam. Printers are designed like that so they dont fail. If any cartridge runs out of ink and you keep printing the ink dries up in the head and destroys the printer. It forces you to put in more ink/unexpired ink so this doesn't happen. Expired cartridges will have some amount of ink suspension liquid evaporated making the ink a more gluggy consistency and may block the head. When a cartridge runs out, a little is left yes. This is to stop the printer sucking through air and drying up/creating air bubble in the ink lines/heads. A bit like running your car low or run out of fuel/oil/coolant is not a good idea and may cause damage. Now you know why they do this you can stop calling something a "scam" that you know nothing about. Anyone trying to sue printer companies over this "scam" will lose.

------------------------------ INTEL CORE 2 Q6600 @ 3.49GHz, CM Hyper TX3, ASUS P5N-D, 8GB DDR800 RAM, Powercolour HD6850, 650w Antec Trupower New PSU
Reply to iam2thecrowe

pro tip printers are basically free now. They are so subsidized by ink that it has become almost cheaper to just buy a brand new printer since it comes with a package of ink (whose value is = to the entire box price of the printer+ink) Who cares if it gets damaged? I want my things to PRINT when I tell them to. If it breaks, I'll buy a new one. I'm a big boy I don't need HP to hold my hand.

Reply to thelolocaust

thelolocaust wrote :

pro tip printers are basically free now. They are so subsidized by ink that it has become almost cheaper to just buy a brand new printer since it comes with a package of ink (whose value is = to the entire box price of the printer+ink) Who cares if it gets damaged? I want my things to PRINT when I tell them to. If it breaks, I'll buy a new one. I'm a big boy I don't need HP to hold my hand.


thats fair enough, the low end printers are really cheap, but they dont want printers that they are making no money on, and probably making a loss on, coming in for warranty because someone ran out of ink. And for higher end printers its a totally different story. If you dont want HP to hold your hand then i say let go and stop being a crybaby, man up, and buy the damn ink if it runs out. Its not just HP, every other company does the same thing. If you want to run every last bit from a cartridge, buy a laser printer and stop whinging about $30 worth of ink.

------------------------------ INTEL CORE 2 Q6600 @ 3.49GHz, CM Hyper TX3, ASUS P5N-D, 8GB DDR800 RAM, Powercolour HD6850, 650w Antec Trupower New PSU
Reply to iam2thecrowe

I have a BIC pen for sale $50 bucks will you buy it. Hell NO, but what if you can not start your car with out it. whats next a toll to cross the street

Reply to boborc
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