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Scanning problems with hp printer

Last response: in Computer Peripherals
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Anonymous
November 19, 2011 3:41:02 PM

I am using an hpF4580 and when I press the scan button I get a 2 page printout each time of network configuration and wireless test report.How can I stop that and just get things scanned?Cant find any elp on that at HP solution.Many thanks
November 20, 2011 4:46:06 AM


Hello and welcome to Tom's Hardware Forums.

If you use Windows software, try the built-in Scanner and Camera Wizard to drive the scanner rather than its own button. The Wireless Test report is a different button on the little screen menu so that's probably become associatged withthe scanner button somehow. By-pass that and see if it works properly then we can take the problem from there.

That HP should scan and copy independently of a wireless or any other connection to a computer.

!